布里斯托尔中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,406 评论

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Victoria Street, BS1 6HY 布里斯托尔, 英国

描述

酒店其他优惠

  • 免费无线网络、32 英寸液晶电视

  • 提供儿童视频游戏的游乐园

  • 现代风味的休闲餐饮

  • 7 间可灵活调整的通风场所，可承办活动

  • 距巴士站和渡轮站仅数步之遥

我们的客房

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酒店位置

布里斯托尔中心诺富特酒店

Victoria Street
BS1 6HY 布里斯托尔
英国

GPS:51.450786, -2.586452

电话
传真 +44 117 925 5040

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,406 评论

TripAdvisor 评级  4.0/5  1,917 评论

downsides

Tripadvisor 评级 3.0/5

Lwis F 经 TripAdvisor 认证的评论

The rooms were clean and nice enough. Although we weren’t in the hotel much during our stay, but when we were the service wasn’t the best. Unwelcoming atmosphere and staff! But not too much of a problem for us as we weren’t there much! But if you planning on staying here for good customer service and being indoors this is not the place unfortunately.

Book a different hotel!

Tripadvisor 评级 1.0/5

Covid-2020 经 TripAdvisor 认证的评论

Be very very wary when booking a late checkout! When you get told by staff face to face that late checkout is free until 1pm, so you pay extra to book it until 4pm and pay extra, when you confirmed by phone to extend until 5pm, and they try to charge you for free hour that you had booked for until 4pm.

Worst customer service in a hotel for some time

Tripadvisor 评级 2.0/5

talk2frank Couples - 经 TripAdvisor 认证的评论

I was extremely disappointed at this stay despite the bed being very comfortable, this isn't a 4 star hotel and the customer service is 1 star, if you can find any. Big issue with staff on the clean air zone by the way, on checking in it was the only question we had (they didn't tell us anything just 'heres your key') but we expressly asked about the caz to avoid charges. The young man simply advised that the council will let us know if our car is applicable. And we left it at that. Of course we should be able to trust hotel staff to advise correctly but that was an expensive mistake I'll never make again. And likely means I'll avoid accor hotels in future. We complained about this and were sent a dismissive response from the hotel manager who advised us we should have checked online and noticed the signs driving through town. Not even an apology which is all it would have taken. The most important thing in the hotel industry is customer service and on that point novotel and accor are falling far far short.

Not 4 star quality, poor experience- needs to be updated and employ better staff

Tripadvisor 评级 3.0/5

Dawn M 家庭住宿 - 经 TripAdvisor 认证的评论

Bland no frills basic hotel. Certainly not a 4 star! Clean but not much else to be positive about. Dated , old bathroom fittings- leaking and dripping shower! Toiletries in refillable containers which is not hygienic, being used by endless people, the handwash had 1 inch in the bottom of the bottle! Bed hard, old and uncomfortable, pillows cheap and uncomfortable. Absolutely no welcome from reception on arrival- had to ask re breakfast arrangements etc, no lounge area, bar area no atmosphere, no music, totally bland decor. The biggest table was constantly occupied by staff with laptops whilst groups of customers struggled and had to rearrange the furniture to sit together. Some of the staff were lovely, friendly and helpful ie at breakfast, but this was more of an exception. I would never consider staying at a Novotel hotel again!

Where is the customer service?

Tripadvisor 评级 3.0/5

ClareDye 经 TripAdvisor 认证的评论

Hotel is in a great location and super central! The hotel is as you'd expect, however I was a little disappointed with the check in experience, where I was simply given my key - no explanation of the hotel services or where to find anything, including the breakfast times, it seems very much fend for yourself. The room was clean and as you'd expect. Food was pretty average, I ordered an omelette to my room and it had been cooked to within an inch of its life, I had no idea it was possible for an omelette to be that dry... Another issue I encountered was the temperature, I was there for an event hosted in one of the conference rooms, we approached reception on a number of occasions as the temperature was icy in the room, but nothing was done, we ended up spending the entire day with coats on, not ideal! Not somewhere I would choose to stay again unfortunately.

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其他网络用户评价我们的酒店

  • 851 评论 9.1/10 位置
  • 1,238 评论 6.9/10 房间
  • 978 评论 8.4/10 服务
  • 20 评论 6.2/10 上网
  • 499 评论 6/10 清洁度
  • 455 评论 8.3/10 早餐
  • 241 评论 5.5/10 性价比
  • 238 评论 5.7/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。