加的夫中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,343 评论

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Schooner Way, Atlantic Wharf, CF10 4RT 加的夫, 英国

描述

酒店其他优惠

  • 休闲设施包括温水游泳池、按摩浴缸、桑拿室、蒸汽房和健身房

  • 9 间可承办活动的明亮多功能厅

  • 10 间设施齐备的会议室

  • 步行 15 分钟可达千禧体育场

  • 酒店内提供安全的停车场

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酒店位置

加的夫中心诺富特酒店

Schooner Way, Atlantic Wharf
CF10 4RT 加的夫
英国

GPS:51.47643, -3.167866

电话
传真 +44 29 2048 1491

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Customs Shed Cardiff

非合约照片

在诺富特酒店的 The Customs Shed 享用美味。在轻松休闲的环境中品尝各种当地和全球美食。千万不要错过我们美味的早餐，它能让您一整天都充满活力。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,343 评论

TripAdvisor 评级  4.0/5  3,089 评论

卓越奖 2024

Great

Tripadvisor 评级 5.0/5

Chinenye E 经 TripAdvisor 认证的评论

Anthony, Joyce and Holly,Huzaifa were awesome. The food was grea, environment was cozy and we had an amazing time celebrating,we will surely come back next time.super!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great

Tripadvisor 评级 5.0/5

Daniel A 经 TripAdvisor 认证的评论

The cocktail shots I tried offered an exciting burst of flavors, each sip crafted to create a unique and memorable experience. The presentation was visually impressive, with vibrant colors and creative garnishes that immediately captured my attention. Each shot delivered a distinct flavor profile, ranging from sweet and fruity to strong and slightly bitter, ensuring there was something for every palate. The standout for me was the tropical-inspired shot, which balanced fresh pineapple and coconut flavors with a subtle kick of rum—refreshing and perfectly smooth. On the other end of the spectrum, the coffee-infused shot provided a rich, bold hit, with notes of espresso and a warming undertone of liqueur, perfect for coffee lovers. The layering technique used in some of the shots also deserves praise, as it demonstrated real skill and made the experience feel elevated. While a few were a bit strong for my taste, they still delivered on quality and creativity. The variety kept things fun, and it was clear that care and thought went into crafting these mini-cocktail masterpieces. If you’re looking for a way to sample diverse flavors in small, punchy portions, these cocktail shots are definitely worth trying.

Really disappointing stay and no response to several emails…

Tripadvisor 评级 2.0/5

Relax605111 经 TripAdvisor 认证的评论

Unfortunately we encountered several issues with our room on this stay. On our arrival on 29/11 we were warmly welcomed and given our room key for room 308, a superior room which I had booked for our long weekend away - being 7 months pregnant the addition of the extra space and fridge was my rationale for paying the additional fee for this room. We firstly noted that the room appeared quite tired, the carpet is stained in several places and also wearing - we are aware the hotel are refurbishing some of their rooms so put this down to the fact that they have yet to get to this room. We noted that the room was quite warm, a small window with glass protector was opened but did not yield much air, we turned the thermostat down and the fan up and went out for the evening as we had planned, on return we noted the room remained warm but we had had a busy day and put this down to tiredness and travelling. We both had a poor first nights sleep. On the second day we were again up and out all day having booked brunch and activities throughout the day and on our return our room was even warmer than we had noted that morning - it was uncomfortable and my partner spoke to the front desk who provided us with a fan, unfortunately all this did was blow warm air around the room throughout the night and we had little to no sleep. We discussed this with reception the following morning who advised they would arrange for maintenance to review the thermostat and fans, we were initially informed they were busy in the kitchen, we did advise that we were so uncomfortable in our room that we had come downstairs to get a cup of tea - we paid for this and there was no offer of refreshment whilst we waited for maintenance despite this being provided in the room, which we could not use - there did not feel that there was much urgency for this to be addressed and we had to re ask a couple of times before the maintenance team were able to come and review. The gentleman confirmed, as we thought, that the thermostat and fan was not working. He recommended we be moved rooms and my partner organised this with the front desk, we were moved into a smaller room 336 (as there were no superior rooms available) which does not have the additional amenities which we had paid for to make my stay more comfortable - it was however cooler with a working thermostat which we noted is a new version and electronic whereas in the more expensive superior room this was manual and not functioning. At this point there was no offer from the reception desk about the adjustment in cost for the final night given the change of room and circumstances. I appreciate they are busy and assumed this would be addressed by management. I therefore emailed the hotel outlining the above issues, asking them if they would kindly look into this, specifically in regards to the room rates that we had paid over the weekend taking into account the poor first nights sleep and the almost no sleep on the second night due to malfunctioning equipment in the room and then smaller/cheaper room on the third night. We had a lovely trip to Cardiff which was unfortunately let down by the hotel room. Despite this being over two weeks ago and a follow up email sent by myself, I have not heard anything back from the hotel which I find really disappointing. We would not stay in another Novotel for these reasons, we appreciate that things can go wrong but the lack of customer service and communication/follow up has been quite shocking.

Great stay

Tripadvisor 评级 5.0/5

Joannawalsh80 商务住宿 - 经 TripAdvisor 认证的评论

I stayed at the Novotel to attend a work Christmas party then the next day I visited the Christmas markets and met a friend for lunch. I normally stay at the Clayton but Novotel was just as good I had a lovely breakfast in the Novotel hotel. The gentleman who I spoke to at breakfast was so friendly and welcoming. (Lit) We had a little chat about my plans which was nice. Breakfast was lovely and I was pretty much full all day afterwards. I love a hotel breakfast! After I had eaten breakfast the gentleman checked I had everything I needed and offered me additional drinks. Thank you very much ☺️ this was appreciated. Great representation of the hotel.

Thank you so much for sharing your kind feedback about your recent stay at Novotel. I’m delighted to hear that you had a great experience and enjoyed your time with us during your visit to the Christmas markets and your work Christmas party. It’s fantastic to hear that you had such a positive experience during breakfast. We truly strive to create a welcoming and comfortable environment for our guests, and I’m glad that LIT made you feel so well taken care of. I’ll be sure to share your thanks with him – it’s always wonderful for our team to hear when their efforts are appreciated. We’re so happy that Novotel met your expectations and that you enjoyed your stay as much as you do at other hotels in the area. We would love to welcome you back for another visit in the future. Please don’t hesitate to reach out if you need any assistance with your next stay. Thank you again for your kind words, and we look forward to hosting you again soon! Warm regards, Huzaifa Novotel Cardiff

Great customer service!!

Tripadvisor 评级 5.0/5

Cheryl R 经 TripAdvisor 认证的评论

We had our work Christmas lunch in the Novotel this year, as well as several other conferences over the years. The customer service is 2nd to none and a fantastic choice of menu. I would highly recommend and will be going back there again very soon.

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at your work Christmas lunch and other conferences here at Novotel. We take great pride in offering excellent customer service, and it’s fantastic to know that it made a positive impact on your visit. We look forward to welcoming you back very soon. If there’s anything we can do to assist with your future stays, please don’t hesitate to reach out. Warm regards, Huzaifa Novotel Cardiff

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其他网络用户评价我们的酒店

  • 1,054 评论 8.9/10 位置
  • 1,945 评论 5.6/10 房间
  • 1,806 评论 8.2/10 服务
  • 23 评论 6.1/10 上网
  • 989 评论 5.7/10 舒适度
  • 892 评论 5/10 清洁度
  • 771 评论 8.9/10 早餐
  • 726 评论 8.4/10 游泳池

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