Mercure Cardiff North Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 334 görüş

En iyi fiyat
garantisi
Mercure Cardiff North Hotel - Image 1
Mercure Cardiff North Hotel - Image 2
Mercure Cardiff North Hotel - Image 3
Mercure Cardiff North Hotel - Image 4
Circle Way East, Llanedeyrn, CF239XF CARDIFF, United Kingdom

Açıklama

Otel ekstraları

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Konaklama olanaklarımız

Otelin konumu

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

The Bay Restaurant

Discover a range of locally inspired dishes at The Bay Restaurant. Inspired by the historic Tiger Bay docklands district, you'll find a flavoursome menu, including steaks, burgers and pizza.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  334 görüş

TripAdvisor Derecesi  4.0/5  293 görüş

Great Host

Tripadvisor puanı 5.0/5

Josh B TripAdvisor onaylı yorum

Panchi was a brilliant host, the service and food in the restaurant was great. The rooms were spacious and beds were super comfortable. Stayed 5 nights for work and the location was so convenient for local shops. Highly recommend this hotel and the attached restaurant.

Good weekend hotel

Tripadvisor puanı 4.0/5

Carol R TripAdvisor onaylı yorum

Excellent value for money (two night stay) Staff very welcoming and Panchi in the restaurant was excellent. Food good and reasonably priced. Found hotel well positioned for us to do some shopping and sight seeing without using the car. Thankfully a promotion so avoided the £8 daily parking.

Dear Carol, Thank you for your review. We are delighted that you appreciated the value for money, our welcoming staff and the delightful dining experiences offered by Panchi at our RGB Restaurant. It is also great that our hotel's location contributed positively to your shopping and sightseeing activities, providing convenient access without the necessity of a car. Additionally, we're pleased to hear that our parking promotion added to the satisfaction of your stay. We hope that we have the pleasure of seeing you again in the near future. Kind regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Average at best, poorly trained staff

Tripadvisor puanı 2.0/5

Escape48152405348 TripAdvisor onaylı yorum

Stayed here for 2 nights. Room was ok but it’s not a 4* Hotel. Staff i found were not the most welcoming and the room was far too dark and it was cold too. Bathroom had mould on the ceiling. Room was average at best Premier Inn beds are far more comfortable. The issue with the staff was that they just didn’t make you feel very welcome and it felt off putting having too ask them anything. There was no information about anything when checking in. I think some if the staff need retraining in customer service. However the buffet breakfast was very nice if abit expensive at £14.50 each. Would I stop here again ? Only if Premier Inn was fully booked it wouldn’t be my 1st choice.

Dear Guest, Thank you for taking the time to provide us with your review. We are pleased that you enjoyed our buffet breakfast. Our RGB Restaurant takes pride in offering a varied menu with specialties from the charcoal grill and we're glad this aspect of your stay was satisfactory. Your comfort is our top priority and we're, however, sorry to hear that you found the room temperature unsatisfactory. Our rooms are equipped with individual controlled air-conditioning, which can be adjusted to your preference. We apologise if this wasn't clearly communicated during your stay. Regarding the room lighting, we appreciate your feedback and will review this with our maintenance team. Moreover, we are deeply concerned about your comments regarding our staff's demeanor. At Mercure Cardiff North, we strive to provide a warm and welcoming atmosphere for all our guests. We will use your feedback as a training opportunity to ensure our team consistently delivers the high standard of service we aim for. We also acknowledge your feedback on the breakfast price as we aim to ensure our offerings represent the value we provide. Regarding the room quality, we continuously invest in maintaining and upgrading our facilities. Your observations about the bathroom will be addressed promptly. We offer various room types, including our Privilege Rooms with additional amenities, which might better suit your preferences for future stays. We hope you will return for an improved experience in the future. Kind regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Expensive, poor facilities, unwelcoming staff

Tripadvisor puanı 2.0/5

Sunshine816255 TripAdvisor onaylı yorum

Very poor hotel stay. The room was freezing cold when we arrived as the window had been left open and the window catch was broken. The room was dark with awful lighting. There were only 2 very flat pillows on the double bed and no extra ones anywhere in the room. The shower is a large overhead type and no shower caps available if you were not planning to wash your hair. Very old dirty looking air conditioning unit on the wall for heating and a portable oil radiator with broken wheels. We came in around 10.40pm and asked if it was possible to order drinks from the bar and were made to feel like we were a great inconvenience. Drinks were very expensive. 1 pint of lager and a Gin and lemonade, 2 packets of crisps came to over 20 pound. The room was £90 (breakfast not included) and we were surprised to be charged another 8 for parking. Especially considering how far outside the city the hotel is.

Dear Sunshine, Thank you for sharing your experience with us. We are sorry that your recent stay did not meet your expectations. The comfort of our guests is paramount, so it is concerning to hear about the issues you faced with your room's temperature and lighting. Our team strives to maintain a pleasant environment, and we appreciate your feedback on the condition of the air conditioning unit and the absence of extra pillows. Moreover, we regret that you felt unwelcome when trying to order drinks from our bar. Our team aims to provide a friendly and accommodating service at all times. We understand that the pricing of our offerings may not have met your expectations, and we appreciate you bringing this to our attention. Additionally, while our hotel is situated in a quieter area close to business parks and key attractions in Cardiff, we understand that this may not align with everyone's preferences. We hope you will consider staying with us again, allowing us the opportunity to provide you with a more satisfying experience, Best wishes, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Great hotel and staff

Tripadvisor puanı 5.0/5

Kailan1407 Friends getaway - TripAdvisor onaylı yorum

Great hotel. Staff very friendly and helpful. Hotel very clean. Breakfast was very nice. We have no fault with this hotel. One of the cleanest hotels we have stayed in. Quiet location. About 3-4 miles from the city centre but £15 for a Uber to the city.

Dear Kailan, Thank you for taking the time to share your wonderful feedback about your stay at Mercure Cardiff North. We are thrilled to learn that you had such an exceptional experience at our hotel. It's fantastic to hear that you found our hotel to be great and one of the cleanest you've stayed in. We take great pride in maintaining high standards of cleanliness throughout our property. We're pleased that you enjoyed our breakfast offerings and appreciated the friendly and helpful nature of our staff. At Mercure Cardiff North, we strive to provide a warm and welcoming atmosphere for all our guests. Our location in a quiet residential area, about 4 km from the city centre, offers a peaceful retreat while still providing easy access to Cardiff's attractions. We're glad you found it convenient to use ride-sharing services to explore the city. We hope to have the pleasure of welcoming you back to Mercure Cardiff North in the future. Best wishes,

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 649 görüş 7.6/10 Konum
  • 1.471 görüş 7.1/10 Oda
  • 1.037 görüş 7.6/10 Hizmet
  • 26 görüş 7.6/10 Wifi
  • 868 görüş 7.2/10 Konfor
  • 658 görüş 6.7/10 Hijyen
  • 434 görüş 7.4/10 Kahvaltı
  • 316 görüş 5.7/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Cardiff şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.