Mercure Cardiff North Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 332 görüş

Mercure Cardiff North Hotel - Image 1
Mercure Cardiff North Hotel - Image 2
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Mercure Cardiff North Hotel - Image 4

Açıklama

Otel ekstraları

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Konaklama olanaklarımız

Otelin konumu

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
İngiltere

GPS:51.508327, -3.147213

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

The Bay Restaurant

Tasty Modern European dishes in a Tiger Bay restaurant with all-day dining

Rezervasyon yaptir

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.9/5  332 görüş

TripAdvisor Derecesi  4.0/5  363 görüş

Sad memory

Tripadvisor puanı 2.0/5

june a TripAdvisor onaylı yorum

Not to be recommended. Used to be a lovely hotel when it was called ‘The Inn on the Avenue’, however it seems to have been taken over by foreigners. What on earth has happened to such a lovely hotel. So sad. I was there on a memory trip but I’d rather not remember this one.

Lovely

Tripadvisor puanı 5.0/5

Kamika S TripAdvisor onaylı yorum

I would absolutely stay here again and highly recommend it to anyone looking for a comfortable, stress-free stay with excellent service.

£200 to park here apparently!

Tripadvisor puanı 1.0/5

Pioneer310047 TripAdvisor onaylı yorum

Avoid this hotel! Just received £200 of parking charges for staying in the hotel in Dec. And yes, I used the tablet in the reception to confirm my car details. Never staying here again!

Dear Guest: Thank you for bringing this matter to our attention. We are very sorry to hear about your experience and understand how frustrating and disappointing it must be to receive a parking charge notice after completing your vehicle details as instructed. Please accept our sincere apologies for the inconvenience this has caused. This is certainly not the experience we want any of our guests to have. We take issues like this very seriously and would appreciate the opportunity to investigate what happened with our parking management provider on your behalf. We kindly ask you to contact the hotel directly with your booking details and vehicle registration so we can look into this matter and do our best to support you by cancelling the fine. Your feedback is invaluable to us, and we truly regret that this situation has impacted your impression of our hotel. Once again, please accept our apologies, and we hope to have the chance to restore your confidence in our service.

First night the room was ok but the second night room 23 was very mould and dangerous

Tripadvisor puanı 1.0/5

Albert S TripAdvisor onaylı yorum

The first night was ok but the second night was ruined by very mould room 23. This is unacceptable for any person to stay in

Dear Albert, Thank you for your feedback regarding your recent stay. I sincerely apologize for the condition of room 23 during your second night. We take cleanliness and safety very seriously and will review your comments to ensure we maintain our standards. Kind Regards, Atanas Mladenov, Front Office Manager

Disappointing!

Tripadvisor puanı 2.0/5

sheila f TripAdvisor onaylı yorum

We were extremely disappointed with this hotel. Room ok but only a tiny rail with 4 hangers and no drawers or storage for clothes etc. The food was a bunfight buffet which was lukewarm and they kept running out. This was a Christmas holiday through Grand UK and this hotel should never have been chosen as it's really only suitable for overnight stays or business meetings. I won't be going back!

Dear Sheila, Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations and that you were left feeling disappointed. We appreciate your comments regarding the room storage and the buffet service, and we apologise that the dining experience in particular fell short. This is certainly not the standard we aim to provide, and your feedback has been shared with both our accommodation and food & beverage teams for review. We understand your frustration, especially as part of a holiday package, and we regret that we were unable to deliver a more enjoyable experience on this occasion. Thank you again for bringing these concerns to our attention. Kind regards, Atanas Mladenov, Front Office Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 606 görüş 7.5/10 Konum
  • 1.373 görüş 6.6/10 Oda
  • 1.533 görüş 8.7/10 Hizmet
  • 13 görüş 8.6/10 Wifi
  • 607 görüş 6.1/10 Hijyen
  • 412 görüş 7/10 Kahvaltı
  • 294 görüş 5.6/10 Otel Donanımları
  • 37 görüş 3.4/10 Wellness Bölümü

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