21c Museum Hotel Lexington

Classificação clientes Avis (Classificação ALL) 4.3/5 1.703 comentários

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Descrição

Extras do hotel

  • One of a kind experience that combines contemporary art with luxurious, southern hospitality.

  • Innovative and local cuisine with rotating art exhibitions at Lockbox Restaurant.

  • Rotating thought provoking contemporary art exhibits reflect the global nature of art today

  • Custom designed contemporary furnishings, plush robes and Malin and Goetz bath amenities.

  • Rooms feature high ceilings and large historic windows

Nossas acomodações

Localização do hotel

21c Museum Hotel Lexington

167 West Main Street
40507 LEXINGTON
United States

GPS:38.047194, -84.4975089

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Lockbox

Lockbox sources local high quality ingredients around the Bluegrass region to create thoughtful preparations and cooking techniques in a contemporary setting. Space highlights historic features and offers individual or communal tables.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  1.703 comentários

Classificação no TripAdvisor  4.5/5  1.120 comentários

Disappointing

Classificação TripAdvisor 3.0/5

dbh137 Avaliação certificada TripAdvisor

Check in was a huge pain. Front desk staff didn’t really care when we shared concerns with the basketball-sized wet spot in the carpet. Good times. Mediocre at best. Sad to see 21C lose a step. Disappointing. We won’t be going back. It’s a shame because we used to seek out 21C hotels.

dbh137, Sincerest apologies for our lack of empathy to you during your stay with us, I can assure it was unintentional. Moreover, I will follow up with our teams to see what went amiss. With the torrent amount of rain we have seen recently from Helen, I would not be surprised if that is were this water spot came from. I will ensure that this is passed on to our maintenance department for further inspection. We would hate to lose you as a customer, and hope that you will give is another chance to redeem ourselves in your eyes. Should you change your mind please feel free to email me directly. All the best, Sarah Grindle Rooms Director

AMAZING!!

Classificação TripAdvisor 5.0/5

Melissa I Negócios - Avaliação certificada TripAdvisor

This hotel was outstanding! Absolutely beautiful, stunning artwork, and such an amazing room. The front desk staff were friendly and engaging. Very clean, bright and inviting. Location is close to great are near, night life, restaurants, boutiques and bars. I purchased the bath robe because I fell in love with it!! The only critique would be that I would prefer that the hot water was more hot. I would absolutely take advantage of staying here again!

Thanks Melissa! We appreciate your kind words. I will make sure to share this with our team. PS we will look into the water temp :) Best, Sarah and Lex Team

Prepaid reservations not honored.

Classificação TripAdvisor 1.0/5

allisonf233 Negócios - Avaliação certificada TripAdvisor

Don’t try to book a room here. Arrived yesterday at the hotel for a prepaid reservation for 2 nights with 2 rooms on a booking that was made a month ago through American Express. We arrived around 5pm. After 15 minutes of standing around and watching other groups get checked in, we were told the hotel did not have rooms for us. There was a brief apology before offering us a Residence Inn room (3 star vs 4 star) in exchange. I responded that the Residence Inn is not a comparable hotel and suggested other 4-star hotels in the area by name. The front desk told me they could call another hotel to find availability but they wouldn’t pay for it and charges there would be my responsibility. I reiterated that this was not an acceptable response and they suggested I file a dispute with my credit card. I was offered nothing else. We asked for manager. One never appeared. I did not want to cause a scene, but this is my first time visiting this part of the country. I was the only non-white person checking in. Other, all-white, groups were accommodated before and after me. I had to pay out of pocket, last minute rates to a comparable hotel down the street. This cost me hundreds of dollars. A truly embarrassing experience.

Hi Allison, I am sorry that your requested room was unavailable. We would like to make it up to you, and hope that you will give us a second chance. Please feel free to reach out at any time. Best, Sarah and Lex Team

Comfortable stay at a historic old building in downtown Lexington-with artwork.

Classificação TripAdvisor 4.0/5

Joe B Romântica - Avaliação certificada TripAdvisor

We were looking for a hotel within a fairly short distance for a one night stay for our anniversary. As Louisvillians we are familiar with the 21C in our hometown and at my wife’s suggestion we decided to try the location in Lexington. We were fortunate enough to find a deal that included breakfast(well, actually $18 apiece). Although not quite as impressive as the Louisville location we enjoyed the charm of the old historic bank building and the unique artwork that made it feel special. The staff were cordial and polite. The room had a beautiful view of downtown and the Lexington courthouse plus a comfy bed. Bright, airy and modern we were content with our choice. The only thing missing was a small fridge and microwave.As longtime Hilton Rewards Members we became accustomed to those amenities. Do note it’s valet parking only and that is $30 extra. Valet service was quick,painless and friendly. We also had reservations for dinner at The Lockbox which I will include in a separate review.

Thanks Joe for your feedback, we will pass this along to our team as I know it will serve as encouragement. All the best, Sarah and Lex Team

21c Museum Hotel Lexington

Classificação TripAdvisor 5.0/5

TatianeSilva116 Negócios - Avaliação certificada TripAdvisor

Hotel muito limpo e aconchegante, oferece várias facilidades inclusive ferro de passar roupa no quarto o que evita de pagar lavanderia, recepcionistas muito simpáticas, ótima localização. Tem uma vista muito bonita da cidade pela Tem uma galeria de artes bem interessante que vale a pena conhecer.

Hi TatianeSilva116, Gracias por la gran crítica! Esperamos que te ayude a planificar tu viaje. Original en inglés Por favor, hágamelo saber si puedo ayudar con cualquier cosa en el futuro. Best, Andrew Carter | General Manager acarter@21chotels.com | 21cLexington.com

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 530 comentários 9.2/10 Localização
  • 926 comentários 6.9/10 Quarto
  • 761 comentários 7.5/10 Serviço
  • 16 comentários 2.6/10 Wifi
  • 338 comentários 4.5/10 Limpeza
  • 301 comentários 7.9/10 Comida
  • 258 comentários 5/10 Comodidades
  • 256 comentários 8.4/10 Atmosfera

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