21c Museum Hotel Cincinnati 4.5 stars

Customer review rating (ALL Rating) 4.1/5 2,321 reviews

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609 Walnut Street, 45202 CINCINNATI, United States

Description

Hotel extras

  • At 21c, discover contemporary art in the most unexpected places.

  • The Spa at 21c is the Queen City's prime pampering destination.

  • Our restaurant, Metropole, offers a contemporary take on old world cooking techniques.

Our accommodation(s)

Hotel location

21c Museum Hotel Cincinnati

609 Walnut Street
45202 CINCINNATI
United States

GPS:39.1030112, -84.5120188999

Telephone
Fax +1 513-578-6601

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

METROPOLE

Focused on local and seasonal offerings, chef Vanessa Miller's Metropole menu is prepared with the goal of creating a social experience for guests at the forefront.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,321 reviews

Customer review rating 3.0/5

Jessica S. Couples - Confirmed reviews ALL

The hotel is lovely and out intentions were to have a fun stay with our dog. I should have researched more. There are no spaces for the dog to go to the bathroom and the complimentary breakfast was the worst thing Ive ever eaten-like it was cooked and then smothered in grease. My husband got sick from it. We should have sent it back but it being free and us needing to check out there was no time for any of that. The hotel is too pricey to not be treated like royalty. The holds and check in pricing is confusing and annoying. The extra pricing for parking and the dog are understandable but just chip away at your wallet. The entire experience just didnt feel like luxury.

Customer review rating 4.5/5

Craig N. Couples - Confirmed reviews ALL

This was my first visit to Cincinnati. The hotel was clean, comfortable, and fun. The art was interesting, the restaurant was good. And the penguin was the best.

Hello! Thank you for taking the time to complete our survey. We look forward to hosting you again soon! I have passed your kind words along to our team. Best, Brad Kramer | Front Office Manager

Customer review rating 1.5/5

Jennifer H. Couples - Confirmed reviews ALL

We booked through Chase sapphire reserve program as part of the special hotels “the Edit” program. I had stayed once before in 2023 and found it beautiful and cool. This time our room was in need of repair - blinds broken, light bulb out, smelled musty, empty bathroom toiletry holders (that would be for Q tips or shower caps), no body wash, no hair dryer. Two night stay and housekeeping didn’t come (and the hotel guidance said they come every day. No option given to skip). The front desk staff wasn’t rude but also not warm.

Customer review rating 3.5/5

Aaron S. Couples - Confirmed reviews ALL

Overall, I had a good experience at the hotel. The location was great, the artwork was beautiful, and the rooms were clean. The only downsides were that the rooms stayed a bit warm and couldn’t be cooled further, and the parking was expensive and not included. Aside from that, it was a really nice stay.

Customer review rating 4.5/5

Fernandez V. M. A. Business - Confirmed reviews ALL

The most important, this is a clean, well taken-care place. Please keep it up!

Other web-users rate our hotel

  • 667 reviews 9.3/10 Location
  • 1,457 reviews 5.2/10 Room
  • 1,195 reviews 7.8/10 Service
  • 11 reviews 6.2/10 WiFi
  • 619 reviews 3.7/10 Cleanliness
  • 345 reviews 4.6/10 Amenities
  • 103 reviews 7.7/10 Breakfast
  • 69 reviews 8.5/10 Wellness Area

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