Mercure St Helens

Mercure St Helens

Note Kundenmeinungen (Bewertung ALL) 4.1/5 539 Bewertungen

Siehe Karte

Hotel-Extras

  • Hotel mit ALLSAFE-Zertifizierung von Clifton

  • Wedding facilities capable of accommodating 200 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

Dieses Hotel nimmt an Planet 21 teil und setzt sich für nachhaltige Gastfreundschaft ein.

ALLSAFE geprüftes Hotel

Lage des Hotels

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
Vereinigtes Königreich

  • Mit dem Flugzeug

    LPL JOHN LENNON Bei 22 km/13 Meilen

  • Mit dem Flugzeug

    MANCHESTER T1 Bei 46 km/28 Meilen

  • Mit dem Schiff

    LPL PIER HEAD Bei 17 km/11 Meilen

  • Mit dem Hubschrauber

    CITY AIRPORT Bei 27 km/16 Meilen

  • Mit dem Auto

    M62 JCT 7 Bei 3 km/2 Meilen

  • Mit dem Zug

    STHELENS CENTRAL Bei 1 km/1 Meilen

  • Mit dem Zug

    STHELENS CENTRAL Bei 1,61 km/1 Meilen

GPS:53.44994, -2.73679

Hoteldienstleistungen

Check-in ab - Check-out bis

Zusammenfassung
Vor Ort
  • Schwimmbad
  • Parkplatz
  • Restaurant
  • Klimaanlage
  • WLAN
  • Frühstück
  • Bar
  • Konferenzräume

92 RESTAURANT

Das helle und farbenfrohe 92 Restaurant ist die ideale Wahl für alle, die gutes Essen und eine freundliche Atmosphäre schätzen. Als familienfreundliches Hotel bieten wir viele frisch zubereitete Mahlzeiten, die auch heiklen jungen Gästen gerecht werden.

Unsere Unterkünfte

All our Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and flat screen TV. The hotel has a variety of upgraded rooms including suites which include air conditioning.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.1/5  539 Bewertungen

TripAdvisor-Gesamtwertung  3.5/5  101 Bewertungen

Horrible dinner experience

Note Tripadvisor 1.0/5

247vp Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

I was booked here for 4 nights. First evening I order Beef brisket chilli and it was horrible! insipid and dry. I explained this to the waitress and she actually laughed at me saying 'really'; next evening I ordered the beef curry Asian special and I received a mince meat overdone so I returned it. My colleague who ordered a chicken in white sauce complained that the sauce was sour and chicken tasted wrong..upon complaining; the manager told me we can leave if we are not happy. Really? this is the service I received on the 2nd of Aug at 10.00 and now am ordering a takeaway. What a waste of customer service and convenience. The manager at the time was horrible! she actually told me to leave if we didnt like the service!!

Good stay

Note Tripadvisor 4.0/5

Jeff M Zertifizierte TripAdvisor Bewertung

This was a good stay. The car park was easy to find once we found our way on the dual carriageway. This is a newer hotel and consequently didn't look as tired as some others. The meal was also good - we enjoyed our stay here.

Wouldn’t stay here again

Note Tripadvisor 3.0/5

rysmith260696 Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Probably wouldn’t stay here again. The rooms are quite dated. The room was really dark unfortunately. The room was relatively clean but not spotless and it was quite noisy from the corridor. The doors of the other rooms seem to slam quite loudly. I was going to use the gym whilst staying but the opening hours didn’t suit what I needed it’s only open until 8pm. I did eat in the restaurant I arrived at the hotel quite late and wanted to get something quick. The service was great and the team were really friendly however the food was really poor and really expensive for what it was.

Dear Ryan Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Wonderful 5 night stay

Note Tripadvisor 4.0/5

Glen H Alleinreisende - Zertifizierte TripAdvisor Bewertung

Visited for 5 nights to catch up with a number of friends in St Helens. It ended up a fantastic, comfortable stay. Check-in was very friendly and helpful. The room was nice and spacious and very clean, as was the bathroom. The shower had good water pressure and hot water. Coffee, tea and biscuits were provided. There was a fridge. The bed was very comfortable. There are blackout curtains and plenty of powerpoints in convenient spots, something often overlooked. Iron and ironing board in the room, and there is a free guest laundry. Good wifi. Good bar and restaurant. Great location, only 10-15 minutes walk to St Helens Central Train Station, 5-10 mins to St Helens Rugby League Club Stadium, 5 mins to shopping centre. Overall this was a really good stay and would definitely stay again next time. Great hotel with great staff and facilities. Some of these negative reviews are simply mind boggling!

Dear Glen We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Visiting St Helens stay here

Note Tripadvisor 5.0/5

GeoffN687 Familie - Zertifizierte TripAdvisor Bewertung

Stayed overnight and was quite happy with the welcome we received. The hotel room 115 was spacious and the bed was really comfortable. The room was spotlessly clean as was the whole hotel . The breakfast was one of the best I have had in an hotel for a long time. Something for everyone full English or continental served buffet style. Would I stay here again of course I would .

Dear Geoff We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 244 Bewertungen 9.5/10 Lage
  • 688 Bewertungen 6.5/10 Zimmer
  • 652 Bewertungen 8.4/10 Service
  • 8 Bewertungen 3.8/10 Internet
  • 343 Bewertungen 6/10 Sauberkeit
  • 197 Bewertungen 4.6/10 Essen
  • 195 Bewertungen 5.7/10 Frühstück
  • 142 Bewertungen 5.8/10 Preis-Leistungs-Verhältnis

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