Mercure Haydock Hotel 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.1/5 213 Bewertungen

Bestpreisgarantie
Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, Vereinigtes Königreich

Beschreibung

Hotel-Extras

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • We are working towards being a Green Key certified which means we will meet a set of high stan

Unsere Unterkünfte

Lage des Hotels

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
Vereinigtes Königreich

GPS:53.472972, -2.637943

Tel
Fax +44 1942 559940

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.1/5  213 Bewertungen

TripAdvisor-Gesamtwertung  4.2/5  1.390 Bewertungen

Zertifikat für Exzellenz 2024

3 night stay

Note Tripadvisor 1.0/5

paul b Zertifizierte TripAdvisor Bewertung

We arrived on the 12 December 2025 all the hotel staff were excellent but when we got to the room no heat the room was freezing cold I went to reception they said sorry we sort it the next day after I complained again they left a electric heater in room No central heating all weekend. We booked a table in restaurant for dinner ended up in conservatory that was also cold in there and the meal was terrible and to rub salt into the wound they added 10% surcharge to the bill which I refused to pay the sink tap in bathroom was lose the toilet seat had a stop missing on one side . The management need To go and stay at mecure hotels in York ,Telford ,Barnsley , just to name a few to see the excellent quality of their food and hotels to name just a few I have a Accor member for about 25 years and had such a poor stay We never stay in this mecure again.

Dear Paul, Thank you for taking the time to share your feedback following your three-night stay at Mercure Haydock Park Hotel, and for your many years of loyalty as an Accor member. While I regret that your experience did not fully meet your expectations, I appreciate the opportunity to review your comments. I am pleased to note your recognition of our hotel team, who consistently strive to provide professional and attentive service. Regarding the room temperature, our team responded to your concerns during the stay and provided a temporary solution while further checks were undertaken. Although this may not have aligned with your personal expectations, every effort was made to support your comfort during a particularly busy winter period. With regard to the restaurant experience, seating arrangements and service locations are occasionally adjusted based on operational requirements. Feedback on food and ambience is subjective, however your comments have been noted as part of our ongoing reviews. The discretionary service charge applied is standard practice and is always optional, as acknowledged at the time. I note your comparison with other Mercure hotels and respect your perspective as a frequent user of the brand. Each property operates within its own environment and infrastructure, and we continuously focus on maintaining consistency while balancing the realities of a historic building. While I am sorry that this visit did not leave you with a positive impression, I thank you for sharing your views. Should you wish to discuss your stay further, the hotel management team remains open to direct contact. Kind regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Two uninvited guests in my room

Note Tripadvisor 1.0/5

colinm463 Zertifizierte TripAdvisor Bewertung

Checked in and went to my room to find 2 young lads in my room. When challenged they scuttled away. Went to reception to find out what was going on and they said they knew 2 boys were wandering around the hotel. They were not going to take any action. I suggested they call the police as the lads had accessed my room. They didn't seem to know what to do. I'm not aware of the police were ever called. Will definitely never stay here again.

Dear Colin, Thank you for taking the time to share your feedback following your stay at Mercure Haydock Park Hotel. I am sorry to read that your visit was unsettling and that it did not meet your expectations. The safety and security of our guests is taken extremely seriously. Situations involving unauthorised individuals are managed in line with established procedures, and our team is trained to respond appropriately based on the information available at the time. While I am unable to comment on specific operational details in a public forum, I can assure you that matters of this nature are reviewed internally whenever concerns are raised. I appreciate you bringing your experience to our attention, and I regret that this stay has led you to feel negatively about returning. Should you wish to discuss your concerns further, the hotel management team would be willing to engage directly. Kind regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Gute Alternative zum Zentrum

Note Tripadvisor 4.0/5

beablk73 Zertifizierte TripAdvisor Bewertung

Ruhiges Hotel außerhalb gelegen, großer Parkplatz, Zimmer und Ausstattung sind gepflegt, Personal ist geschult, leider war an der Bar die Bierkühlung kaputt, das Flaschenbier war leider deutlich überteuert, Frühstück war okay mit Luft nach oben.

Dear beablk73, Thank you for taking the time to share your experience at our hotel. I’m glad to hear that you found our location peaceful and our staff attentive to your needs. We strive to maintain a high standard, and it’s rewarding to know that our clean, well-kept facilities made a positive impression. I sincerely apologize for the inconvenience you faced with the beer cooling issue at the bar and the pricing of the bottled beer. Your feedback is invaluable, and I will be sure to address this with our team to ensure improvements are made. As for breakfast, I appreciate your comments and am committed to enhancing our offerings for our guests. Thank you once again for your insights, and I hope to welcome you back to Mercure Haydock Park Hotel for an even better experience in the future. Warm regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Hotel mit Charakter

Note Kundenmeinungen 3.5/5

Anonym Geschäftsreisende - Bestätigte Mitteilungen ALL

Ich bin seit 2000 Gast.

In die Jahre gekommen

Note Kundenmeinungen 3.5/5

Anonym Geschäftsreisende - Bestätigte Mitteilungen ALL

Der Raum und insbesondere das Bad sind sehr in die Jahre gekommen. Kunststoffgitter am Spiegel (Licht) sind sehr beschädigt. An der Bar ging Montagabend das Fass Guiness leer und es war bis Mittwochabend nicht ersetzt. Hier sollte die Lieferkette überdacht werden.

Dear Volker, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Steven Hayes General Manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 247 Bewertungen 9/10 Lage
  • 780 Bewertungen 5.8/10 Zimmer
  • 1.070 Bewertungen 8.7/10 Service
  • 5 Bewertungen 8.1/10 Internet
  • 274 Bewertungen 6/10 Sauberkeit
  • 208 Bewertungen 4.8/10 Preis-Leistungs-Verhältnis
  • 197 Bewertungen 6/10 Frühstück

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Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (Bei der Ankunft im Hotel können entsprechend den geltenden lokalen Vorschriften bestimmte Steuern anfallen (z.B. Kurtaxe).) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.