Mercure Haydock Hotel 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.0/5 675 Bewertungen

Bestpreisgarantie
Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, Vereinigtes Königreich

Beschreibung

Hotel-Extras

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • We are working towards being a Green Key certified which means we will meet a set of high stan

Unsere Unterkünfte

Lage des Hotels

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
Vereinigtes Königreich

GPS:53.472972, -2.637943

Tel
Fax +44 1942 559940

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.0/5  675 Bewertungen

TripAdvisor-Gesamtwertung  4.2/5  1.325 Bewertungen

Zertifikat für Exzellenz 2024

food still frozen in middle thrown together presentation awful

Note Tripadvisor 1.0/5

gerry c Zertifizierte TripAdvisor Bewertung

afternoon tea .The food was frozen in the middle scones wet in the middle ,jam and cream not enough for one never mind two people.shower blocked with tape in changing room had to wait 20 mind before we could shower. Last visit Jacuzzi broken . The standard has hit rock bottom this was a present for my 70th birthday from my family .the cakes dreadful diabetics nightmare .NEVER AGAIN .ti seems when a party goes they get good food when it is only two they get the left overs .

Dear Guest, Thank you so much for taking the time to share your feedback about your stay at Mercure Haydock. Your insights are invaluable to us. I truly apologize that your experience fell short of the exceptional quality we aim to provide. I would greatly appreciate it if you could reach out to me directly at steven.hayes@accor.com with the details of your stay. Your input will help me address any concerns and ensure that we enhance the experience for our future guests. Once again, I am genuinely sorry and hope we can welcome you back in the future to show you the level of service we are known for. Warm regards, Steven Hayes Senior General Manager

Good location, worn out facilities, not great customer service

Note Tripadvisor 3.0/5

Lee R Alleinreisende - Zertifizierte TripAdvisor Bewertung

Positives… - locality … served a purpose for my visit to St. Helens - room & bed comfortably Negatives… - slow reception service. She appeared disinterested. Twice I walked away whilst waiting to book food or ask advice - the place had obviously been painted so smell of fresh paint wafting into rooms - room was dated … bedside lights didn’t work, rusty taps, peeling paint & wallpaper - can’t work out why phone is next to toilet high up on the wall (unless I’ve missed something) All minor negatives but reception was main issue. I checked in online but then had to fill in the same details (as they had to check phone number was correct), standing there for 15 mins whilst she had to find a room key, blaming previous receptionist. I didn’t book breakfast online but thought I’d do it at reception … gave up after waiting ten minutes whilst she was on phone. Similar when buying drinks in the evening … gave up after standing there ten minutes. You can’t change a lot of the building issues, but customer service is important

Dear Lee, Thank you so much for taking the time to share your feedback about your stay at Mercure Haydock. Your insights are invaluable to us. I truly apologize that your experience fell short of the exceptional quality we aim to provide. I would greatly appreciate it if you could reach out to me directly at steven.hayes@accor.com with the details of your stay. Your input will help me address any concerns and ensure that we enhance the experience for our future guests. Once again, I am genuinely sorry and hope we can welcome you back in the future to show you the level of service we are known for. Warm regards, Steven Hayes Senior General Manager

A lovely hotel

Note Tripadvisor 5.0/5

Gaynor91 Zertifizierte TripAdvisor Bewertung

Just arrived home from The Coronation street experience, we stayed at this hotel overnight, as we had travelled up from South Wales. The hotel is lovely, the staff were friendly, efficient and helpful. Our room was large, with twin beds which were lovely and comfortable, and the pillows were soft and comfortable. The breakfast was plentiful and delicious, lots of choices.

Dear Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. It’s great to know our team made your visit pleasant and enjoyable. We would love to welcome you back on your next trip. Safe travels until then! Best regards, Steven Hayes Senior General Manager

Hotel mit Charakter

Note Kundenmeinungen 3.5/5

Anonym Geschäftsreisende - Bestätigte Mitteilungen ALL

Ich bin seit 2000 Gast.

In die Jahre gekommen

Note Kundenmeinungen 3.5/5

Anonym Geschäftsreisende - Bestätigte Mitteilungen ALL

Der Raum und insbesondere das Bad sind sehr in die Jahre gekommen. Kunststoffgitter am Spiegel (Licht) sind sehr beschädigt. An der Bar ging Montagabend das Fass Guiness leer und es war bis Mittwochabend nicht ersetzt. Hier sollte die Lieferkette überdacht werden.

Dear Volker, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Steven Hayes General Manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 276 Bewertungen 9.1/10 Lage
  • 1.026 Bewertungen 5.9/10 Zimmer
  • 1.182 Bewertungen 8.7/10 Service
  • 7 Bewertungen 6.5/10 Internet
  • 365 Bewertungen 5.2/10 Sauberkeit
  • 287 Bewertungen 5.8/10 Frühstück
  • 249 Bewertungen 4.9/10 Preis-Leistungs-Verhältnis

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Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (Bei der Ankunft im Hotel können entsprechend den geltenden lokalen Vorschriften bestimmte Steuern anfallen (z.B. Kurtaxe).) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.