Mövenpick Hotel Waad Al Shamal

Customer review rating (ALL Rating) 4.9/5 102 reviews

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Description

Hotel extras

  • Safe Hotel Premium Certified

  • Green Globe Certified

  • Aqua Check Certification - InterTech Cristal

  • Room Check Certification - InterTech Cristal

  • Food Check Certification - InterTech Cristal

Our accommodation(s)

Hotel location

Mövenpick Hotel Waad Al Shamal

Waad AlShamal, 4D City Center, Turaif
75272 TURAIF
Saudi Arabia

GPS:31.7607704, 38.8963817

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Yasmeen Restaurant

All day dining buffet restaurant located in the main lobby of the hotel. Offers Saudi and international cuisine with a wide buffet selection breakfast, lunch and dinner options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  102 reviews

Customer review rating 5.0/5

Ahmad M. A. M. Business - Confirmed reviews ALL

The hotel is really a relaxing experience for leisure and work. The food, the gym and the pool. Room service are all good. Special thanks to Khadijah and Mohammed in front help desk for their professionalism and attitude.

Dear Mr. Ahmad M. A. M., Warm Greetings from Mövenpick Waad A. Shamal! Thank you for taking the time to share your valuable feedback with us. We are delighted to learn that your stay was both relaxing and enjoyable, whether for leisure or work. It is wonderful to know that you appreciated our food offerings, gym facilities, swimming pool, room service, and overall hospitality. As one of our valued Silver Members, your satisfaction is especially important to us, and we truly appreciate your continued trust and loyalty. A special thank you for recognizing Khadijah and Mohammed from our Front Office team. We are pleased to hear that their professionalism and positive attitude contributed to making your experience memorable. Your kind words will certainly be shared with them and the entire team. Should you have any concerns or suggestions, we would be pleased to hear from you as we continuously strive to enhance our services. We look forward to welcoming you back soon for another exceptional stay. Best Regards, Naseer Thodi General Manager Mövenpick Waad A. Shamal Waad A. Shamal | Turaif | Kingdom of Saudi Arabia.

Customer review rating 5.0/5

Turki A. Business - Confirmed reviews ALL

Thanks to warm welcoming

Dear Turk Al a., Greetings from Mövenpick Waad Al Shamal! It was a pleasure welcoming you and thank you for taking the time to share us your feedback. I am delighted to know that our service met your expectations and that you had a pleasant experience during your stay. We at Mövenpick Waad Al Shamal truly value your kind patronage and look forward to welcoming you again in the near future. Warm Regards, Naseer Thodi General Manager Mövenpick Waad Al Shamal Waad Al Shamal | Turaif | Kingdom of Saudi Arabia.

Customer review rating 5.0/5

Abdulaziz A. Business - Confirmed reviews ALL

Such a great hospitality

Dear Mr. Abdulaziz A., Warm greeting from Mövenpick Waad Al Shamal! Thank you for taking the time to rate us. We truly appreciate your feedback and would love to hear more about your experience during your visit. We look forward to welcoming you back to Mövenpick Waad Al Shamal for another memorable experience. Best Regards, Naseer Thodi General Manager Mövenpick Waad Al Shamal Waad Al Shamal | Turaif | Kingdom of Saudi Arabia.

Customer review rating 2.5/5

Jaffar A. Business - Confirmed reviews ALL

I would like to formally complain about the bathtub/shower design. A glass panel has been installed in a way that makes it difficult to enter or exit unless the water on the floor is dried first. This is highly inconvenient and creates a serious safety risk due to the possibility of slipping. I kindly request that this issue be addressed as soon as possible.

Dear Jaffar A., Warm greetings from Mövenpick Waad Al Shamal, Thank you for taking the time to share your feedback with us. We sincerely regret to learn about the inconvenience you experienced with the bathtub and shower design during your stay. Please accept our apologies for any discomfort and concern this may have caused. Your comments regarding the glass panel and the potential safety risk have been carefully noted. The safety and comfort of our guests are of utmost importance to us, and we truly appreciate you bringing this matter to our attention. Please be assured that we have taken your feedback into consideration for future improvements and will review this concern with the relevant team. We value your input as it helps us enhance our services and facilities. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for a better and more comfortable experience in the future. Should you wish to share any further details or suggestions, please feel free to contact us at Ab… Best Regards, Naseer Thodi General Manager Mövenpick Waad Al Shamal Waad Al Shamal | Turaif | Kingdom of Saudi Arabia.

Customer review rating 4.5/5

Salem H. A. Business - Confirmed reviews ALL

Thanks for upgrading my room ... big thanks to Haneen

Dear Salem H. A., Warm greetings from Mövenpick Waad Al Shamal, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We truly appreciate your kind words and are delighted to know that you had a pleasant and memorable experience during your visit. It is especially rewarding to learn that you were pleased with your room upgrade, and we are thrilled that Ms. Haneen made such a positive impression. Your recognition of her efforts and thoughtful service is greatly appreciated, and we will be sure to share your compliments with her. Feedback like yours is a wonderful motivation for our team to continue delivering exceptional and heartfelt hospitality. We sincerely value your support and look forward to welcoming you back to Mövenpick Waad Al Shamal for another outstanding stay. Best Regards, Naseer Thodi General Manager Mövenpick Waad Al Shamal Waad Al Shamal | Turaif | Kingdom of Saudi Arabia.

Other web-users rate our hotel

  • 23 reviews 9.1/10 Location
  • 29 reviews 9.3/10 Room
  • 222 reviews 9.9/10 Service
  • 65 reviews 9.6/10 Food
  • 45 reviews 10/10 Vibe
  • 26 reviews 9.3/10 Cleanliness
  • 17 reviews 10/10 Amenities
  • 16 reviews 10/10 Breakfast

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