Mövenpick Resort Waverly Phu Quoc

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,139 件のレビュー

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Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, 92000 PHU QUOC, Vietnam

説明

ホテルのその他の情報

  • 305 rooms that feature the latest in-room comforts, bathtubs & showers, minibars.

  • Upper level floor rooms offer private balconies with stunning sea views.

  • 13 rooms at ground floor have terraces and private pool access.

  • Lifestyle & fun activities around the pool.

  • Sunset foot massage, Jacuzzi. Health & Wellness activities

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ホテル所在地

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
Vietnam

GPS:10.283008, 103.924173

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

The Islander

The place for delicious food with live cooking stations and an international à la carte menu for meals throughout the day.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,139 件のレビュー

トリップアドバイザーの評価  5.0/5  841 件のレビュー

2023エクセレンス認証

The best in Phu Quoc

トリップアドバイザーの評価 5.0/5

109abdallahg トリップアドバイザー認証口コミ

We stayed 3 nights by Movenpick as a part of our vacation. Honestly, it was the best experience during our vacation. The suite is nice and huge with a sea view. We liked a lot the pool and beach. The Aura bar and the lobby bar are really excellent with a great selection of cocktails and drinks. The food at Aura bar and main restaurant was also delicious and nicely presented. The hotel itself got a prime location next to the public bus station (free of charge in Phu Quoc) and 10 mins with a direct bus to the city center. Frontdesk are very kind, reactive and helpful. Housekeeping personnel and management are kind and doing an excellent job. Management at all levels, are so kind, listening carefully to customers feedback, and doing their best to keep high quality standards and provide guests with the best experience. Special thanks to the guest relation manager who knows how to turn complaints in a compliments, and made our visit into a memorable stay. Thank you for everything and I hope to visit you once again soon.

Nails - summer ready

トリップアドバイザーの評価 5.0/5

Isabel d トリップアドバイザー認証口コミ

Went to the spa at Mövenpick a few days ago for a manicure and pedicure. Ms. Vi did an amazing job with my nails! Both the manicure and pedicure were done very carefully with a lot of attention for detail. I would definitely recommend everyone to get their nails done here!

Dear 23isabeld, Greetings from Movenpick Resort Waverly Phu Quoc. Thank you for sharing your positive experience at our spa! We're thrilled to hear that Ms. Vi provided you with an amazing service. We take pride in our attention to detail and are delighted that you would recommend us to others. Your recommendation means a lot to us, and we eagerly await the opportunity to welcome you back for another pampering session at Mövenpick. Kind regards, Linh Dinh Sr. Guest Experience Manager

Fabulous large Hotel resort in quiet location

トリップアドバイザーの評価 5.0/5

Maggie B トリップアドバイザー認証口コミ

We had 4 superb nights at The Movenpick Phu Quoc. The resort was quite large but we had a fantastic room opening up onto a small pool which had a great location close to both reception and restaurants. As a couple this resort suited us perfectly as it was quiet but I can see that it would also be ideally suited to young families. The staff were all very friendly and attentive and I would like to particularly mention Vu & Nam in the Aura Bar

Dear O1105KUmaggieb, Thank you for sharing your wonderful experience at The Movenpick Phu Quoc! We are delighted to hear that you had a wonderful stay at our resort. We take pride in providing a peaceful and enjoyable experience for all our guests and we're thrilled that you found the resort suited to your preferences. We will make sure to pass on your compliments to Vu and Nam at the Aura Bar for their exceptional service. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable stay in the future! Kind regards, Linh Dinh Sr. Guest Experience Manager

Terrible service by management, charging high additional fees

トリップアドバイザーの評価 1.0/5

Shawn K トリップアドバイザー認証口コミ

Terrible service by hotel management. We are 2 families staying in the largest 3-bed villa. The villa is advertised as fitting 12 people and find that the management want to charge high fees for the kids even though it was committed before the booking that it would be free of charge. We have been trying to clarify with management for 3 days about the charges, and being told ‘management is in meetings’, even though they are speaking to their staff on the phone right in front of us.

Dear Skohkoh, We appreciate your valuable feedback regarding your recent experience with us. We sincerely apologize for any inconvenience caused and would like to address your concerns promptly. Our 3-bedroom villa is designed to comfortably accommodate up to 6 adults and 6 children. However, to ensure the best rates and suitable accommodation, we kindly request that guests provide detailed information about the individuals staying in the villa during the booking process. This helps to avoid any unexpected charges for additional persons. In light of the recent situation, as a gesture of goodwill, our team has extended an offer for a complimentary extra bed, inclusive of breakfast, to enhance your stay with us. Thank you once again for taking the time to share your feedback with us. Despite the initial hiccup, we sincerely hope that the remainder of your stay was enjoyable and met your expectations. Kind regards, Linh Dinh Sr. Guest Experience Manager

Very nice

トリップアドバイザーの評価 5.0/5

Khuntsengel A トリップアドバイザー認証口コミ

I stayed 4 days in Mövenpick resort waverly in Phu quoc. There are many kind workers. Specially thanks to Kevin from Bellman department. I forget my items in hotel room and he helped me to got back. And also he helped us taxi service and some kind of tickets

Dear khuntsengela, Greetings from Moven Resort Waverly Phu Quoc. Thank you for sharing your experience of staying at our resort. We are thrilled to hear that you had a pleasant stay and that our team, especially Kevin went above and beyond to assist you. We will make sure to pass along your kind words to Kevin, as well as to our entire team. We take pride in providing exceptional service, and your feedback motivates us to continue delivering memorable experiences to our guests. Once again thank you for choosing to stay at Movenpick and we look forward to welcoming you back again in the future for another memorable stay. Kind regards, Linh Dinh Sr. Guest Experience Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。