Mövenpick Resort Waverly Phu Quoc

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,105 件のレビュー

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Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, 92000 PHU QUOC, Vietnam

説明

ホテルのその他の情報

  • 305 family-friendly room options with private balconies or pool access, latest in-room comfort

  • 70 years of Mövenpick culinary heritage with a variety of restaurants.

  • A wide range of lifestyle and fun activities for families and friends.

  • 720 m2 Ballroom with column-free.

  • A haven of wellness with a total of 15 treatment rooms.

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ホテル所在地

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
Vietnam

GPS:10.283008, 103.924173

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,105 件のレビュー

トリップアドバイザーの評価  5.0/5  955 件のレビュー

2024エクセレンス認証

Excellent Stay

トリップアドバイザーの評価 5.0/5

KTGOH Friends getaway - トリップアドバイザー認証口コミ

Nice room Excellent services Love the Chocolate Tea time Enjoyed the beach and pool Convenient to other parts of the city

nice rooms, wonderful staffs and food, memorable stay ever!

トリップアドバイザーの評価 5.0/5

Pioneer26827790360 トリップアドバイザー認証口コミ

체크인 할때부터 담당 직원분께서 (qao? 이름 정확히 기억을 못해서 죄송하네요ㅠ)너무 친절하게 룸 업그레이드 도와주셨고 스테이 후에 다른 호텔로 옮기기로 되어있었는데 공항까지 셔틀로 이동후에 다른호텔 셔틀 이용해도 된다고 예약까지 도와주셔서 잘 이동했습니다. 스테이동안에도 얼굴 마주치면 인사해주시고 마지막에 떠날때도 아이에게 인형과 풍선까지 주시면서 배웅해주셔서 너무 감사했어요. Phu 매니저분도 너무 친절하게 도움이 필요할때 도와주셨고 한국어 열심히 배우시는 prey 직원분도 모벤픽에 머무르는 한국 분들에게 좋은 서비스 제공하기 위해 노력하시는 모습이셨어요. 무었보다 합리적인 숙박료에 깨끗한 룸상태, 음식, 뷰등 모든게 너무 만족스러웠던 스테이였습니다! 화장실 샤워부스에 물때하나 없었고 아침마다 리조트 직원분들 유리 난간부터 하나하나 다 청소하고 정돈하시는 모습에 감동받았습니다! 초콜릿 아워에 제공되는 솜사탕 아이가 너무 좋아했고 아코르 플랫 멤버에게 제공되는 해피아워도 너무 좋았습니다~~!! 버블폼파티도 즐거웠구요. 솔직히 기대 많이 안하고 방문했었는데 저는 개인적으로 풀만보다 훨씬 만족스러웠던 스테이였습니다! 다음번에 푸꾸옥에 또 가면 무조건 모벤픽으로 다시 갈것 같아요~!!

Dear Pioneer26827790360, We are delighted to receive your positive feedback, and it brings us immense joy to learn that your stay at our resort was nothing short of remarkable. Knowing that we were able to provide you with a memorable experience is truly rewarding for us. I will be sure to pass on your recognition to our wonderful team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phu TRUONG Guest Relations Manager

Terrible

トリップアドバイザーの評価 1.0/5

675elaineg トリップアドバイザー認証口コミ

The resort is lovely with great pool area, rooms very nice. My experience with the staff has been atrocious, to the point that it has tainted my whole stay of Phu Quoc which is a shame. We had 2 pool rooms booked and are Accor plus members. My daughter and SIL got Food poisoning and didn’t leave the room for 2 days, they were so sick couldn’t let housekeeping in. She ordered some food on room service as I arranged “member for a day” on Accor plus. Dispute multiple conversations the resort would NOT honour the 50% discount as it does not apply for room service. While I understand the policy, I thought that this could be overlooked due to them being so sick and could not leave their room to get food ( at the time of ordering one of them was not too bad) I am stil doubtful where the food poisoning came from we all ate the same during the day. They both had the same meal at the resort that evening and were both very sick after. Management stated that it was investigated and not their food!!!!! They arranged a Dr who was very good, despite language barrier, He said he would write down what tablets to take and come back and check on her, when this didn’t happen I had to google every one and give to her. On discharge today they were treated like criminals with housekeeping taking pictures of shelves as a cup was missing- they hadn’t left the room in 3 days it will be there!! We have 2 more days left and I just want to leave and never return. They have made everything so time consuming and difficult it has consumed the last 3 days. I am at a loss that such a large chain resort would allow guests to be treated so poorly. I asked to at least move my daughter’s room service bill to my room as I didn’t want her to have more stress on checkout. I was promised that yes they could do this. It didn’t happen, Check everything at reception they don’t follow through with anything Worst hotel experience ever,

The room is so nice

トリップアドバイザーの評価 5.0/5

Quest02808522021 トリップアドバイザー認証口コミ

The room is so spacious and comfortable, the breakfast was various of choice, the staff were all very friendly, especially Jelin and Mai Anh were supported us a lot with useful knowledges, professtional job during the time we stayed at hotel, definitely will be back next time

Dear Quest02808522021, Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments and we look forward to seeing you again in the future! Sincerely, Linh PHAM Guest Relations Manager

Yoga at the beach

トリップアドバイザーの評価 5.0/5

Daydream31352429499 トリップアドバイザー認証口コミ

Yoga under the sunrise or sunset, birds chirping, ocean waving is spectacular and so peaceful, relaxing. The outdoor yoga sessions are great, I like them, especially practicing with Nga, a very friendly yoga instructor. Highly recommend!

Dear Daydream31352429499, Thank you for your positive comments about our resort. Our team members are very proud and passionate; and they are very excited when someone makes the effort to recognize their efforts. We look forward to welcoming you back again in the near future. Sincerely, Linh PHAM Guest Relations Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 765 件のレビュー 8.4/10 客室
  • 1,028 件のレビュー 8.5/10 サービス
  • 7 件のレビュー 7.9/10 インターネット
  • 479 件のレビュー 9.2/10 朝食
  • 399 件のレビュー 7.8/10 プール
  • 324 件のレビュー 7.6/10 清潔さ
  • 271 件のレビュー 7.5/10 快適さ

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周辺の他の施設

Phu Quocのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。