プルマンフーコック ビーチリゾート 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,147 件のレビュー

ベストレートをお約束
プルマンフーコック ビーチリゾート - Image 1
プルマンフーコック ビーチリゾート - Image 2
プルマンフーコック ビーチリゾート - Image 3
プルマンフーコック ビーチリゾート - Image 4
Group 6 Ban Quy Hamlet, Duong To Commune, 0 フーコック, ベトナム

説明

ホテルのその他の情報

  • 専用バルコニーまたはガーデンテラスのある設備の整った客室やスイートは全部で 331 室あります。

  • プルマンが提供する広々とした上質の寝具をご用意しております。

  • バイチュオンに位置し、白砂のプライベートビーチまで 170m です。

  • 海外チャンネル視聴可能な液晶 IPTV（55 ～ 65 インチ）、ミニバー、セーフティボックスを完備しております。

  • 空港までの往復無料シャトルサービス有り

当ホテルの客室

ホテル所在地

プルマンフーコック ビーチリゾート

Group 6 Ban Quy Hamlet, Duong To Commune
0 フーコック
ベトナム

GPS:10.120242, 103.983464

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,147 件のレビュー

トリップアドバイザーの評価  4.8/5  1,087 件のレビュー

Adorable place at Phu Quoc Island

トリップアドバイザーの評価 5.0/5

Curious35846802632 トリップアドバイザー認証口コミ

Great hotel, beautiful place and amazing service! Special thanks to Kieli, Tran and Phuong at the Taems Beach House! Keep up the great work! From Canada with love! ❤️

Come back

トリップアドバイザーの評価 5.0/5

Nom S トリップアドバイザー認証口コミ

Every year, we visit Pullman to relax during the New Year Eve. Thank you to Lounge team for their warm support and for always welcoming me back. Special thanks to Tran, Tyler, and Hoai for their wonderful hospitality.

Catastrophic Restaurant Service Ruined Our Stay

トリップアドバイザーの評価 1.0/5

Pernilla L トリップアドバイザー認証口コミ

We were a group of 12 people who stayed for four nights and celebrated New Year’s Eve at this hotel. The hotel itself is nice, and the rooms are nice as well. Unfortunately, the overall rating is significantly lowered due to the catastrophic service in the restaurants — both Mad Cow and the one on the entrance level. The service is extremely poor. One evening we waited over 90 minutes for our food. We had to ask four times for the wine we had ordered, which never arrived until after we had finished our meal. You constantly have to call the staff to remind them that you want to order, to check that you haven’t been forgotten, and so on. They also couldn’t arrange for our group to sit together and eat, despite the restaurant being only half full. The New Year’s Eve dinner was a joke. Food was forgotten, no drinks were served, and some guests only received sauce without the rest of the meal. We complained about this dinner (which was extremely overpriced) and were given two bottles of sparkling wine as compensation. Unfortunately, every visit to the hotel’s restaurants was just as bad. This is a major problem, as the hotel is located in the middle of nowhere and there are no other restaurants nearby. In the end, we took the bus into the city to eat just to avoid the hotel, as every visit ended in disappointment. I would absolutely not recommend staying at Pullman.

Dear 701pernillal, Thank you for taking the time to share such detailed feedback following your stay with us, and for choosing to celebrate New Year’s Eve at Pullman Phu Quoc Beach Resort. While we are pleased to know that you found the hotel and rooms enjoyable, we are truly sorry that your overall experience was significantly impacted. Please accept our sincere apologies for the frustration and disappointment this caused. We deeply regret that service shortcomings and lack of attentiveness you experienced in our restaurants. The issues you described during the New Year’s Eve dinner are particularly disappointing as this occasion should have been seamless and memorable. While we appreciate your patience during this peak festive period, we fully acknowledge that these lapses fall well below the standards we aim to uphold. Regarding your comments about our location, we would like to share that our resort is intentionally set slightly away from the main town to offer guests a calm and peaceful escape from the busy city life, which is one of our core values. To support connectivity, we provide a daily shuttle service to town, have local buses available just outside the main gate, and offer buggy transfers within the resort. Our Bell team is also always on hand to assist with metered taxi arrangements whenever needed. Your feedback has been shared with our Food & Beverage leadership team for thorough review and immediate corrective actions, and your feedback is invaluable and helps us identify where we must improve. We hope you will consider giving us another chance in the future, so we may restore your confidence and provide the level of service and comfort you expect. Best regards, Kim Nguyen Guest Experience Officer

THE BEST OF ALL WORLDS !!! Mad Cow, a place you want to return to 🫶

トリップアドバイザーの評価 5.0/5

Sharon L トリップアドバイザー認証口コミ

Mad Cow, a place you want to return to 🫶 I visited Mad Cow Restaurant, located on the top floor of Pullman Phu Quoc Beach Resort, twice within just six days, and that alone says everything. From the very first visit, the quality was so outstanding that despite many other tempting dining options in Phu Quoc, I chose to come back again. This is a place that truly delivers the best of all worlds. The restaurant offers exceptional meat cuts and an impressive variety of dishes, all executed at a very high level. The wine selection is wide, well curated, and perfectly complements the food, making the overall dining experience feel complete and refined. What truly elevates Mad Cow, beyond the food, is the service. The team works seamlessly together with genuine care and professionalism. A special mention to Ms. Chi, the Thai chef, and Khang, who together with the rest of the team delivered an outstanding experience, taking care of every detail and every request with warmth, precision, and a true passion for hospitality. Another unforgettable highlight is the setting. The open sea view, combined with the stunning sunset, creates a magical atmosphere. Dining here as the sun sets over the ocean is simply breathtaking and adds a unique emotional layer to the evening. The design of the restaurant is also exceptional, elegant, modern, and thoughtfully curated. Every little detail feels intentional and contributes to a sophisticated yet welcoming ambiance. Highly recommended to anyone looking for exceptional food, excellent wine, outstanding service, beautiful design, and one of the best sunset views in Phu Quoc, all in one place. 🌅🥩🍷

Dear Sharon L, Thank you for sharing your wonderful experience at Mad Cow Restaurant. We are thrilled to hear that you returned within just six days as your choice to come back means the a lot to us. It’s fantastic to know that you enjoyed the quality of our dishes, the curated wine selection, the variety of options and that especially the breathtaking view. Your kind words for the Maddie team will be shared and they will be delighted to know their care, attention to detail, and passion for hospitality made your visits memorable. We look forward to welcoming you back soon to Mad Cow, so we can continue providing memorable dining moments in the beautiful setting of Phu Quoc. Warm regards, Kim Nguyen Guest Experience Officer

Maddie’s experiences

トリップアドバイザーの評価 5.0/5

Hami5369 トリップアドバイザー認証口コミ

Khang Ngoc Hung Giau Anh Chi very good services we really enjoy drinking wine at terrace at night with nice weather Thanks khang for taking some picture and some fun talk with uss

Dear Hami5369, We appreciate your wonderful feedback about your visit to our restaurant. Knowing that our food and service left a positive impression means a lot to our team. Your compliments will be shared, and we hope to host you again for another memorable dining experience. Warm regards, Kim Nguyen Guest Experience Officer

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 806 件のレビュー 8.4/10 ロケーション
  • 1,547 件のレビュー 8.3/10 客室
  • 2,643 件のレビュー 9/10 サービス
  • 11 件のレビュー 8.9/10 インターネット
  • 881 件のレビュー 9.4/10 朝食
  • 872 件のレビュー 9.5/10 プール
  • 733 件のレビュー 8.7/10 設備
  • 694 件のレビュー 9.7/10 ウェルネス・温泉エリア

Powered by Trustyou

周辺の他の施設

フーコック島のすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。