Mövenpick Resort Waverly Phu Quoc

I've stayed in Vietnam for probably a total of 2.5 months across 4 trips and this was probably my favorite hotel. The hotel grounds are beautiful. What many hotels fail at is the beauty often ends there. However, at Movenpick, the rooms are also phenomenal. The rooms are modern, quiet, spacious, well designed, and the cleanest of all the hotels I have stayed at in Vietnam. The service was wonderful as well. At the check-in desk, my partner and I were rudely cut off by a guest who would not wait their turn. As we are Vietnamese, we understand that this is a normal experience in SE Asia. At most places, the receptionists would just accept this and attend to these guests. However, at Movenpick one of the receptionists quickly asked their colleague to address us. After some time, another guest walked up to desk while we were still checking in and made some demands while glued to their phone. The receptionist continued to focus their attention on us while not acknowledging this person. The guest finally looked up from their phone surprised that they were not acknowledged. They made some demands again. This time, they were met with a response that it would be a few minutes until they would be attended to. The breakfast buffet was excellent. There are many great options. The one con (or pro depending on the person) is Movenpick is further out if you want to venture out for other activities or sightseeing. However, it is easy to grab a taxi from here. I preferred Movenpick over VinOasis since it does appear to be more quiet and secluded while my partner prefers VinOasis as she prefers the wider range of activities and proximity to attractions. Overall, I will definitely stay here the next time I return to Phu Quoc.

Excellent hotel. I have been in the hotel for the third time in the last year. I had an excellent room with a beautiful view of the sea and the pool. Friendly and helpful people work there. It is a European hotel chain and needs more influence on European meals for Western guests. Excellent selection of cheeses, salads and types of bread. Lime and ginger are lacking in the tea area. On the last morning of my stay, I saw the Beef Stroganoff and baked potatoes. The Beef Stroganoff sauce was very tasty, but the beef could not be chewed even though it was in strips. Baked potatoes aren't delicious if they're not freshly made, but thank you they were. One afternoon, the waves washed up a pile of garbage on the shore. Many hotel guests threw trash from the sea, but Movenpick workers did not come to pick up trash from the beach. I was surprised. The smokers need ashtrays on the beach. It will make beach cleaner. Anyway, there are so many positives to this hotel and I will definitely come again. Thank you very much for your hospitality.

Thịnh made us great coconut coffees and knew that we wanted one every time we showed up at Aura club. We highly recommend them, even though they are not on the menu for the restaurant, you won't regret it!

Sehr entspannter Aufenthalt. Kulinarisch fehlte die Abwechslung in den Restaurants. Es gab keine wechselnde Menükarte. Aussicht der Suite/Villa waren sehr gut. Villa 14 hatte leider einen Blick auf die teilweise vermüllte Brachfläche am rechten Rand. Es fehlten mir zudem hoteleigene Aktivitäten wie Schnorcheln oder Bootstouren. Die Mitarbeiter waren ausnahmslos sehr engagiert und wirkten motiviert und zufrieden. Sollte ich nochmal in die Region kommen würde ich mich wieder für das Resort entscheiden.

Ich möchte das Resort empfehlen, im Besonderen das schön gestaltete Restaurant und die harmonische Pool-Anlage. Die erste Nacht hatten wir in der Meerblick-Suite im 4.OG mit Blick über den Pool auf das offene Meer. Die Suite war sehr durchdacht und zeitgemäß designt. Am zweiten Tag wechselten wir in die Villa 14 (mit Meerblick). Es war dort zwar schön ruhig ich würde aber das nächste mal eine Villa näher zur Lobby nehmen. Es gab für uns natürlich auch einen Transport-Service der uns nach kurzem Anruf mit Caddy kostenfrei zur Lobby brachte. Der Fitnessraum war für mich als langjähriger Sportler vollkommen ausreichend, er wirkte nahezu unbenutzt. Das Personal war sehr aufmerksam und professionell. Wir konnten das Resort sehr gut zum entspannen nutzen. Aktivitäten konnte man in der Lobby buchen. Hier fehlten mir hoteleigene Angebote mit eigenem Bootsanleger, Tauchstation etc. Das Resort ist recht neu, lt. Aussage des Empfang Bj. 2020, somit wird sich hier sicherlich auch noch was am Angebot ändern.