Mövenpick BDMS Wellness Resort Bangkok 5 ดาว

Dear Khun Sirintarat, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As a valued ALL Accor member, your opinion is very valuable to me in order to reflect on our current service standard and look at ways to constantly improve our guest's experience in the future. I am delighted to read that your recent stay experience was entirely to your expectations and you have appreciated the spacious guestroom with the wellness facilities. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Khun Wasita, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As a valued ALL Accor member, I sincerely appreciate your feedback as this helps me to reflect on our current service standard and look at ways to further improve the guest's experience and enhance your future stays. While I understand that your recent stay experience was overall up to your expectation, I also noticed from your feedback that you have experienced some inconveniences with the rain shower in the bathroom. I sincerely empathize with your feelings and humbly apologize for any inconvenience with this matter. Rest assured that I have shared your feedback with our Director of Engineering to thoroughly inspect the room you have stayed as well as review the necessary adjustments to the rain shower to ensure guest comfort and avoid such reoccurrence in the future. I trust this will ease your concerns and bring you comfort and reassurance that your feedback and experience matters to me. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok on your future travels to the city and ensure a more seamless and blissful stay. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Khun Chonlada, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! May I thank you for taking the time to share your recent stay experience at Movenpick BDMS Bangkok Hotel. Your opinion is very valuable to me as this helps me to reflect on our service standard and look at ways to continuously improve our guest's experience in the future. I am delighted to read that your recent stay experience was above your expectation, and you have thoroughly enjoyed your time with us. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. In the meantime, I acknowledge from your comment about the dust in your room. I sincerely empathize with your feelings and humbly apologize for the disappointment caused. Rest assured that I have asked our Executive Housekeeper to re-emphasize to all housekeeping maid on the cleanliness standard in place at the hotel and provide further coaching and supervision to the housekeeping maid that serviced your room. While this may not take away your negative impression from your last visit, I nonetheless hope this will ease your concerns and bring you comfort and reassurance that your feedback and experience matters to me. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Khun Sirianong, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! May I thank you for choosing to stay at Movenpick BDMS Bangkok Hotel on your recent occasion and for taking the time to share your experience. I genuinely welcome very guest's feedback as this helps me to reflect on our current service standard and look at ways to constantly improve our guest's experience in the future. However, I understand that your recent stay experience was not up to your expectations and noticed from your comment that you were unhappy with the lack of attentiveness from our team. At the onset of this note, please accept my unreserved apologies for the inconvenience and disappointment caused. This is certainly not the type of experience I would like us to provide to you nor to any guests and it is most unfortunate that we had you leave our doors unhappy. While I honestly do not have any excuse for this service shortfall, rest assured that I have personally reviewed these matters with our Front Office Manager to re-emphasize on the genuine, friendly and welcoming service spirit that characterize our Movenpick Service Standard and provide further training and coaching to the concerned receptionist to ensure the service consistency for enhance the greater guest experience to all the guests such as yourself and other loyal patrons in the future. I trust this will ease your concerns and bring you comfort and reassurance that your experience and feedback matters to me. Despite any disappointment, I sincerely hope to welcome you again at Movenpick BDMS Wellness Resort Bangkok and ensure a more pleasant stay. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Khun Ekarin,  Warm greetings from Movenpick BDMS Wellness Resort Bangkok!  Thank you for choosing Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As a valued ALL Accor Platinum Elite member, I sincerely appreciate your feedback as this helps to constantly reflect on our service standard and look at ways to continuously improve our guests' experience in the future.  I am pleased to read that your recent stay has exceeded your expectation, and you have greatly appreciated the friendly service from our team, the comfort of the room, the cleanliness standard in place along with the overall facilities from our resort-style hotel, ensuing a relaxing and enjoyable stay. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. In the meantime, I also noticed from your comment that you have that you have experienced some inconvenience coming from water leaking in the shower room. I sincerely empathize with your feeling and humbly apologize for any discomfort on this occasion. Rest assured that we will exploring further ways to enhance and upgrade the shower room to avoid such reoccurrence in the future. I trust this will bring you comfort and re-assurance that your feedback and experience matter to me. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…