Bachleda Luxury Hotel Kraków - MGallery Collection 5 星

客户意见评级 (ALL 评级) 4.8/5 698 评论

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Plac Kossaka 6, 31106 克拉科夫, 波兰

描述

酒店其他优惠

  • 在高雅内饰的美丽环境中探索一片宁静的绿洲。

  • 品鉴非凡奢华本真。

  • 触感、香韵与色彩交融，令您每次的造访都是难以忘怀的经历。

  • 置身于克拉科夫城心。

  • 尽享皇室级早餐礼遇。

我们的客房

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酒店位置

Bachleda Luxury Hotel Kraków - MGallery Collection

Plac Kossaka 6
31106 克拉科夫
波兰

GPS:50.0566, 19.9284

电话
传真 +48 12 424 11 01

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

GAVI

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  698 评论

TripAdvisor 评级  4.8/5  331 评论

卓越奖 2025

Lovely place to spend Christmas

Tripadvisor 评级 5.0/5

Wendypgeorge 经 TripAdvisor 认证的评论

We loved this hotel as soon as we set foot inside it. Entrance was warm and festive and there were staff on hand to make check easy and welcoming. I’d had great communication from the hotel prior to arriving for our airport transfers, we had a little issue with the return transfer but the staff were straight onto it and even made us a takeaway coffee due to the delay. We loved coming back to the Hotel after our days out and relaxing in the bar and lounge area, where they served great cocktails at reasonable prices. Rooms were spacious and luxurious. Breakfast was very good. Restaurant food was also very good but it was slow. Spa was unfortunately too crowded with other guests hogging the bubbly bits. All the staff were great apart from one person on the desk the night before our checkout - he was very unhelpful with explaining the bill and he did annoy 3 of our party; fortunately a member of the bar staff rescued the situation. Would love to come back to this hotel.

Ruined 18th birthday and Christmas holidays

Tripadvisor 评级 1.0/5

Katarzyna O 经 TripAdvisor 认证的评论

The trip was very special to me, as my only daughter celebrated her 18th birthday during the Christmas holidays. I made the reservation in October and specifically requested a spacious room on the highest floor. Despite being assured that my request would be accommodated, we were assigned a room on the first floor, directly above the lobby and the restaurant, where the noise level was extremely high. The hotel clearly does not respect guests’ reservations — if someone wealthier arrives from abroad, you are left with the worst room, even when the occasion is such an important and once-in-a-lifetime event. I deeply regret that they ruined my Christmas and my child’s birthday.

Excellent hotel you won’t beat it

Tripadvisor 评级 5.0/5

William r 经 TripAdvisor 认证的评论

Excellent five star hotel. Beautiful hotel outside and in but what really makes it is the staff nothing is to much trouble wojceich especially Just book it you won’t regret it

Dear William r, Thank you for your kind words about our hotel and staff. We are delighted to know that you had an excellent experience and that our team, especially Wojciech, made a positive impression. We look forward to welcoming you back in the future. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

WORST TREATMENT EVER

Tripadvisor 评级 1.0/5

Catherina K 家庭住宿 - 经 TripAdvisor 认证的评论

the WORST treatment I have ever experienced I called the hotel to ask for availability during 26-29th of December. I have never ever experienced such a terrible treatment from a so called luxury hotel. The hotel might have extraordinary exterior. However, the interior - meaning how to treat customers - is totally absent.

Thank you for sharing your feedback. We are truly sorry to hear that your experience during the phone inquiry did not meet your expectations. To help us thoroughly verify what happened, it would be extremely helpful if you could provide a few additional details — such as the date and approximate time of your call — so that we can identify who assisted you and understand the situation more clearly. At the moment, your review does not give us enough information to determine what might have gone wrong, and we genuinely want to address your concerns and ensure this does not happen again. We hope to hear from you soon so we can clarify the matter and improve your impression of our service.

Best hotel and welcome

Tripadvisor 评级 5.0/5

Neil C 经 TripAdvisor 认证的评论

Beautiful hotel with fantastic attentive staff. Website pictures are accurate, it is absolutely beautiful. Allow all morning for a lovely and relaxing, enjoyable breakfast. Terrace is so inviting, even in winter. Location is great, short enjoyable walk to main old town square.

Dear Neil C, Thank you for your kind words regarding your recent stay at our hotel. We are thrilled to hear that you enjoyed our beautiful facilities and attentive service. It is rewarding to know that our location and breakfast offerings contributed positively to your experience. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

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其他网络用户评价我们的酒店

  • 369 评论 9.7/10 位置
  • 397 评论 9.3/10 房间
  • 664 评论 9.4/10 服务
  • 241 评论 8.9/10 食物
  • 231 评论 9.7/10 氛围
  • 211 评论 8.2/10 早餐
  • 183 评论 9.6/10 舒适度
  • 170 评论 9.2/10 设施

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法律信息 PDF

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。