克拉科夫中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 2,427 评论

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克拉科夫中心诺富特酒店 - Image 1
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UL. Tadeusza Kosciuszki 5, 30-105 克拉科夫, 波兰

描述

酒店其他优惠

  • 步行片刻可到达老城

  • 翻新的健身中心

  • 地下停车场

  • 免费高速无线上网

  • 为客人提供自行车租赁服务

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酒店位置

克拉科夫中心诺富特酒店

UL. Tadeusza Kosciuszki 5
30-105 克拉科夫
波兰

GPS:50.054624, 19.925911

电话
传真 +48 12 299 29 99

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  2,427 评论

TripAdvisor 评级  4.5/5  2,487 评论

卓越奖 2024

One night visit

Tripadvisor 评级 5.0/5

A5028HKpatriciad Couples - 经 TripAdvisor 认证的评论

Stayed here for one night, as our flight home had been delayed due to bad weather, we were made to feel very welcome, after a very long day, a beautiful room with a lovely comfortable bed, just what we needed, if we ever visit krakow again this will be the hotel of our choice

Good but some things can be improved

Tripadvisor 评级 4.0/5

annarybalch 经 TripAdvisor 认证的评论

The room is comfortable. The beds are comfortable, the pillows and blankets are soft. There is a tea/coffee set. There is unlimited water in the cooler on each floor. All the hotel workers are friendly. The breakfasts are very tasty and varied. There is a game room on the 1st floor, but it is in the corridor, there is one American billiards, hockey and mini tennis. There is an underground paid parking. It can be improved: The children's corner is right next to the public toilet, this is unacceptable, next to the reception, where guests are constantly coming and going and there is a constant draft. Was there really no better place for children in the whole hotel than near the toilet on the first floor?! The water in the pool is cool enough not to use it. Especially when you are with children. The water is +-25-27* The shower in the room is open, which allows you to leave the wet floor and toilet behind you, it is better to at least put a curtain or a door, which will also keep the heat while you are in the shower. The soap near the sink is screwed to the wall, this is very uncomfortable for children, since they cannot reach there with their hand to wash their hands with soap and have to go up to it every time. The lamps near the bed sometimes sparked.

Amazing hotel

Tripadvisor 评级 5.0/5

katrina w 经 TripAdvisor 认证的评论

2nd time staying at this hotel. Staff and amenities have been incredible. Would 100% book again. Pool, sauna spa to relax in an evening. Food has been lovely. Staff unbelievably helpful and friendly. Thank you Maciej for being so helpful and booking our trip. ❤️ Chicken Tikka Masala was unreal.

Place worth coming back to

Tripadvisor 评级 5.0/5

730magdalena_ 家庭住宿 - 经 TripAdvisor 认证的评论

Very good hotel. Fantastic, very nice and helpfull service. Excellent, varied breakfasts and a good restaurant. The rooms are well equipped and have a nice view of Wawel. Hotel in a perfect location in the city center. A place worth coming back to.

Dear Guest, Thank you very much for your wonderful review! We're thrilled to hear that you enjoyed your stay and that our team made a positive impression with their friendliness and helpfulness. It’s also great to know you appreciated our breakfast variety, restaurant, and well-equipped rooms with a view of Wawel. We’re lucky to be in such a prime location, and we’re delighted that it added to your experience. We look forward to welcoming you back on your next visit to the city! Warm regards Novotel Kraków Centrum Hotel Team

Disappointing

Tripadvisor 评级 2.0/5

Claire C 家庭住宿 - 经 TripAdvisor 认证的评论

Roadworks outside the hotel start very early, making it impossible to keep the window open due to the noise. The room is uncomfortably hot, with no air conditioning available because of the season, despite the mild weather. Spoke to reception, but they were unhelpful. The pool area is lovely although building works are happening on that level too.

Dear Guest, Thank you for your feedback. We sincerely apologize for the disruptions caused by the roadworks outside and the ongoing work within the hotel. We understand that the noise and temperature in the room impacted your comfort, and we regret that we were unable to provide a satisfactory solution during your stay. We are continuously working on minimizing the impact of external factors like nearby construction and will review our seasonal air conditioning settings to improve comfort for all guests. We’re glad to hear you enjoyed the pool area despite the challenges, and we hope to welcome you back in the future for a fully relaxing experience. Thank you again for sharing your thoughts. Kind regards Novotel Kraków Centrum Hotel Team

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其他网络用户评价我们的酒店

  • 1,131 评论 9.3/10 位置
  • 1,118 评论 7.8/10 房间
  • 1,255 评论 9.3/10 服务
  • 19 评论 9/10 上网
  • 903 评论 9.4/10 早餐
  • 391 评论 8/10 清洁度
  • 378 评论 7.6/10 设施
  • 342 评论 7.9/10 游泳池

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