Bachleda Luxury Hotel Kraków - MGallery Collection 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.8/5 692 görüş

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Bachleda Luxury Hotel Kraków - MGallery Collection - Image 1
Bachleda Luxury Hotel Kraków - MGallery Collection - Image 2
Bachleda Luxury Hotel Kraków - MGallery Collection - Image 3
Bachleda Luxury Hotel Kraków - MGallery Collection - Image 4
Plac Kossaka 6, 31106 Krakow, Polonya

Açıklama

Otel ekstraları

  • Discover an oasis of tranquility in the beautifully arranged interiors.

  • Experience the pure luxury.

  • Textures, fragrances, colors make visits to our restaurant unforgettable.

  • Spend time in the heart of Krakow.

  • Enjoy a royal breakfast.

Konaklama olanaklarımız

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Otelin konumu

Bachleda Luxury Hotel Kraków - MGallery Collection

Plac Kossaka 6
31106 Krakow
Polonya

GPS:50.0566, 19.9284

Telefon
Faks +48 12 424 11 01

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

GAVI

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.8/5  692 görüş

TripAdvisor Derecesi  4.8/5  330 görüş

2025 mükemmeliyet sertifikası

Lovely place to spend Christmas

Tripadvisor puanı 5.0/5

Wendypgeorge TripAdvisor onaylı yorum

We loved this hotel as soon as we set foot inside it. Entrance was warm and festive and there were staff on hand to make check easy and welcoming. I’d had great communication from the hotel prior to arriving for our airport transfers, we had a little issue with the return transfer but the staff were straight onto it and even made us a takeaway coffee due to the delay. We loved coming back to the Hotel after our days out and relaxing in the bar and lounge area, where they served great cocktails at reasonable prices. Rooms were spacious and luxurious. Breakfast was very good. Restaurant food was also very good but it was slow. Spa was unfortunately too crowded with other guests hogging the bubbly bits. All the staff were great apart from one person on the desk the night before our checkout - he was very unhelpful with explaining the bill and he did annoy 3 of our party; fortunately a member of the bar staff rescued the situation. Would love to come back to this hotel.

Ruined 18th birthday and Christmas holidays

Tripadvisor puanı 1.0/5

Katarzyna O TripAdvisor onaylı yorum

The trip was very special to me, as my only daughter celebrated her 18th birthday during the Christmas holidays. I made the reservation in October and specifically requested a spacious room on the highest floor. Despite being assured that my request would be accommodated, we were assigned a room on the first floor, directly above the lobby and the restaurant, where the noise level was extremely high. The hotel clearly does not respect guests’ reservations — if someone wealthier arrives from abroad, you are left with the worst room, even when the occasion is such an important and once-in-a-lifetime event. I deeply regret that they ruined my Christmas and my child’s birthday.

Excellent hotel you won’t beat it

Tripadvisor puanı 5.0/5

William r TripAdvisor onaylı yorum

Excellent five star hotel. Beautiful hotel outside and in but what really makes it is the staff nothing is to much trouble wojceich especially Just book it you won’t regret it

Dear William r, Thank you for your kind words about our hotel and staff. We are delighted to know that you had an excellent experience and that our team, especially Wojciech, made a positive impression. We look forward to welcoming you back in the future. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

WORST TREATMENT EVER

Tripadvisor puanı 1.0/5

Catherina K Aileler - TripAdvisor onaylı yorum

the WORST treatment I have ever experienced I called the hotel to ask for availability during 26-29th of December. I have never ever experienced such a terrible treatment from a so called luxury hotel. The hotel might have extraordinary exterior. However, the interior - meaning how to treat customers - is totally absent.

Thank you for sharing your feedback. We are truly sorry to hear that your experience during the phone inquiry did not meet your expectations. To help us thoroughly verify what happened, it would be extremely helpful if you could provide a few additional details — such as the date and approximate time of your call — so that we can identify who assisted you and understand the situation more clearly. At the moment, your review does not give us enough information to determine what might have gone wrong, and we genuinely want to address your concerns and ensure this does not happen again. We hope to hear from you soon so we can clarify the matter and improve your impression of our service.

Best hotel and welcome

Tripadvisor puanı 5.0/5

Neil C TripAdvisor onaylı yorum

Beautiful hotel with fantastic attentive staff. Website pictures are accurate, it is absolutely beautiful. Allow all morning for a lovely and relaxing, enjoyable breakfast. Terrace is so inviting, even in winter. Location is great, short enjoyable walk to main old town square.

Dear Neil C, Thank you for your kind words regarding your recent stay at our hotel. We are thrilled to hear that you enjoyed our beautiful facilities and attentive service. It is rewarding to know that our location and breakfast offerings contributed positively to your experience. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 369 görüş 9.7/10 Konum
  • 397 görüş 9.3/10 Oda
  • 664 görüş 9.4/10 Hizmet
  • 241 görüş 8.9/10 Yemek
  • 231 görüş 9.7/10 Otel Ambiyansı
  • 211 görüş 8.2/10 Kahvaltı
  • 183 görüş 9.6/10 Konfor
  • 170 görüş 9.2/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

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Cracow şehrindeki tüm otellerimiz
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Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.