モーベンピックホテルザハーグ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 117 件のレビュー

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説明

ホテルのその他の情報

  • グリーングローブ認定

  • ハーグの中心部に位置するホテルです。

  • 屋外席のあるユニークなカフェとワインラウンジ

  • レストラン「by NOA」では、スイス料理、郷土料理、各国料理をご用意しています

  • 多目的ミーティングルーム3室、敷地内駐車場完備

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ホテル所在地

モーベンピックホテルザハーグ

Paleisstraat 5
2514JA デンハーグ
オランダ

GPS:52.08227, 4.30771

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BY NOA RESTAURANT

レストラン「by NOA」では、伝統的な料理からモダンな料理まで、高品質なお料理をランチとディナーでお召し上がりいただけます。オランダの雰囲気を感じながら、モーベンピックの定番の独自の再解釈を加えた特製料理とグリル、ワインリストをお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  117 件のレビュー

トリップアドバイザーの評価  4.5/5  184 件のレビュー

2025エクセレンス認証

Poorest service imaginable

トリップアドバイザーの評価 1.0/5

Alina M トリップアドバイザー認証口コミ

The only positive was the room: spacious, with a great balcony and nice view. The service, however, was appalling. After a five-hour drive from Luxembourg, I was told at check-in that I hadn’t paid, even though I had. I showed proof not once, not twice, but three times during the weekend, yet at check-out, they still claimed I hadn’t paid. No apology, no professionalism, no commercial gesture whatsoever. On top of this, I paid €60 for two days of parking. I know parking in den Haag is expensive so fine but this just added to the fact that the reception staff was the rudest and most unprofessional I ever met. I often stay at All Accor hotels, but I have never experienced such poor level of service.

Dear Alina, Thank you for taking the time to share your experience. While we are pleased to hear you enjoyed the spacious room and balcony view, we are truly sorry to learn that your stay was overshadowed by the issues you encountered at reception. We sincerely apologize for the confusion regarding your payment and the repeated inconvenience it caused. This is not the level of service we strive to provide, and we understand how frustrating it must have been, especially after a long journey. Your feedback has been shared with our front office team to ensure such situations are handled with greater care, professionalism, and empathy in the future. We value your loyalty to Accor and deeply regret that we fell short of your expectations this time. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Perfect, will visit again!

トリップアドバイザーの評価 5.0/5

thomasfD1694LS トリップアドバイザー認証口コミ

Very nice hotel, conveniently located with excellent service. Recommended and I will visit Den Hague and Mövenpick again.

Dear Guest, Thank you for staying with us and thank you for taking the time to leave us this amazing review. Amazing to read you had a perfect stay with us. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Lovely hotel

トリップアドバイザーの評価 5.0/5

rock203 Couples - トリップアドバイザー認証口コミ

Lovely hotel room was nice we booked a balcony so light and good size rooms. We had an issue with trying to find a car park Stepano helped us out and sorted out the issue. Staff were very nice, breakfast was good and the hotel is in a great location walking distance to town and the trams are very handy. I recommend this hotel

Dear Guest, Thank you for staying with us and thank you for taking the time to leave us this amazing review. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

We will definitely be back!

トリップアドバイザーの評価 5.0/5

CM1602 トリップアドバイザー認証口コミ

We visited The Hague for a long weekend and once again stayed at the Mövenpick Hotel The Hague. After a very pleasant stay a year ago, we were not disappointed this time either. The hotel is a perfect choice for a visit to the city and for excursions in the neighbourhood, to the sea, Delft, etc. The location of the hotel on the edge of the city centre at the transition to the embassy district is ideal, all the main attractions are within walking distance. The hotel itself has very tastefully furnished rooms with all the amenities you need for a relaxing stay. The breakfast is very extensive and the food is of high quality. The service is generally very friendly and courteous, and the dinner service in the restaurant is particularly attentive and helpful. We were immediately recognised after a stay last summer and were served with incredible care. All in all, an experience that I expect from an excellent hotel, but which is definitely not a given. We will definitely be back.

Dear Guest, Thank you for staying with us and thank you for taking the time to leave us this amazing review. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Best hotel! I can't wait to come back!

トリップアドバイザーの評価 5.0/5

Lori333T Couples - トリップアドバイザー認証口コミ

It was our favorite hotel we stayed in during our trip. The bathroom is beautifully decorated! Very clean rooms, great housekeeping team and reception. The location was perfect! So close to everything. It was very quiet overall and we were even put between two elevators. Lovely stay! Hundred percent would stay again.

Dear Guest, Thank you for staying with us and thank you for taking the time to leave us this amazing review. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 702 件のレビュー 8.6/10 客室
  • 495 件のレビュー 8.9/10 サービス
  • 7 件のレビュー 7.6/10 インターネット
  • 405 件のレビュー 8.4/10 快適さ
  • 367 件のレビュー 8/10 朝食
  • 189 件のレビュー 8.6/10 清潔さ
  • 163 件のレビュー 9.7/10 雰囲気

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