モーベンピックホテルザハーグ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 139 件のレビュー

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Paleisstraat 5, 2514JA デンハーグ, オランダ

説明

ホテルのその他の情報

  • ALLSAFE NSF認証取得済みホテル

  • ハーグの中心部に位置するホテルです。

  • 屋外席のあるユニークなカフェとワインラウンジ

  • レストラン「by NOA」では、スイス料理、郷土料理、各国料理をご用意しています

  • 多目的ミーティングルーム3室、敷地内駐車場完備

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ホテル所在地

モーベンピックホテルザハーグ

Paleisstraat 5
2514JA デンハーグ
オランダ

GPS:52.08227, 4.30771

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

by NOA | Restaurant

レストラン「by NOA」では、伝統的な料理からモダンな料理まで、高品質なお料理をランチとディナーでお召し上がりいただけます。オランダの雰囲気を感じながら、モーベンピックの定番の独自の再解釈を加えた特製料理とグリル、ワインリストをお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  139 件のレビュー

トリップアドバイザーの評価  4.5/5  145 件のレビュー

2023エクセレンス認証

Accor Sucks

トリップアドバイザーの評価 1.0/5

ynguy トリップアドバイザー認証口コミ

Dear GM, when walking in as a non resident to have a glass of wine. I encountered a non staffed, totally deserted, bar. After a few minutes a staff member appeared and "poured" (automated) me an Chardonnay. Funnily enough he had to punch the button twice. If this portion controlled automated system was calibrated correctly.One only needs to hit the button once but I am digressing. After having finished my glass I wanted to pay. No staff member was present.After a few minutes I wandered and also FO staff had vanished. A guest was searching for staff. He went to the restaurant and asked the Viking reps if they were reception staff. Meanwhile I was still waiting. No one in the restaurant to be seen either. After 5 minutes waiting for staff to appear. I disappeared. What a s**t show. Sunday afternoon and staff is having a looooong break. A 4 star hotel always needs to have staff present. Are you taking notice GM?

Dear Guest, Thank you for bringing this matter to my attention. I apologize for the disappointing experience you had at our bar. Your feedback is invaluable in helping us improve our services. Rest assured, I will investigate this issue thoroughly with our management team to understand what caused the lapse in staffing and why our usual standards were not met during your visit. As a 4-star establishment, we understand the importance of having attentive staff present at all times to ensure our guests receive the service they deserve. Please accept my sincere apologies for any inconvenience this may have caused you. We are committed to addressing this issue promptly to prevent it from happening again in the future. If there is anything else I can assist you with or if you would like to provide further details about your experience, please do not hesitate to contact me directly. Thank you for your understanding and for bringing this matter to my attention. Kind regards, Dimitri Kalaitzis - General Manager Mövenpick Hotel The Hague

Perfect

トリップアドバイザーの評価 5.0/5

Anna M ファミリー - トリップアドバイザー認証口コミ

Possibly one of the best hotel stays we have ever had. We went away as a family & respective partners for my father’s Birthday, as the Hague is a very special place for us. The location of the hotel was perfect, truly in the best part of the city! The rooms were very spacious, and felt luxurious which is just what we needed after walking around the city all day. The breakfast selection had something for everyone, with the most delicious smoothie shots. What really made the stay, were the wonderful staff. We arrived on international women’s day and the ladies of our group were given a beautiful red rose! Equally, we had let the hotel know of the birthday celebration and they decorated the room for us & provided us with complimentary prosecco. Out of all of the hotels in the Hage this is definitely our number one!

Dear Anna, Thank you for staying with us and thank you very much for taking the time to leave us this amazing review. I will pass on the compliments to my team. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

A Pleasant Stay with Excellent Service and Comfortable Accommodation

トリップアドバイザーの評価 4.0/5

Eva-Advisor121 トリップアドバイザー認証口コミ

The hotel's location is ideal – situated in a peaceful area yet within walking distance of shopping streets. It's easily accessible by foot. The staff, especially "Pilvi and Aymen", are exceptionally friendly, hospitable, and professional. The room comfortably accommodated two adults, and I was able to work from it with ease. The room, bathroom, and hotel spaces are clean. The bed is comfortable. The restaurant offers delicious and high-quality dishes. While the breakfast spread wasn't that extensive, it was sufficient. Please note that omelets are available for an additional fee (€ 3 - € 5) as they are not included in the breakfast package.

Dear Eva, Thank you for staying with us and thank you very much for taking the time to leave us this amazing review. I will pass on the compliments to my team members. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Good

トリップアドバイザーの評価 4.0/5

Stevejm321 トリップアドバイザー認証口コミ

Liked this hotel. It's a bit more quiet than most of the other big chains in the city. Good levels of service and nice breakfast. Accommodation is well appointed. Good location being right in the centre but on a quiet side street so no noise.

Dear Guest, Thank you for staying with us and thank you very much for taking the time to leave us this review. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Great room lighting if you are growing mushrooms...

トリップアドバイザーの評価 2.0/5

sue S トリップアドバイザー認証口コミ

The positive of this hotel is that is it located in a great area of the Hague to sightsee and walk about. The negative is that the lighting in the room we had was horrible. There were only two tiny ceiling spotlights (about 2" wide), one of which was centered over the mini-fridge and coffee center. There were side lamps on each side of the bed, plus a small desk light, but nothing overhead to make it easy to see around the room. We used our cell phone flash light to search through our suitcases for items and to walk around because it was so dark in the room. It was horrible. The only good light in the whole room was in the shower! It was just so irritating to have to carry around the cell phone just to see in the room. I would not recommend this hotel for that reason alone. Put some lamps in there! The small table and chair provided were totally unusable because there was no lamp near it. We also struggled to get more heat in the room, even after asking the front desk about it. They had someone check out the thermostat but the room never got warm enough for us. I actually wore my coat in the room to stay warm. It was not a good experience and I would not stay there again.

Dear Guest, Thank you for staying with us and thank you for taking the time to leave us this review. I am really sorry for the experience. I will discuss this with my team to see what happened. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

との提携 TripAdvisor

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