ibis Styles Delft City Centre 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 607 件のレビュー

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ibis Styles Delft City Centre - Image 1
ibis Styles Delft City Centre - Image 2
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ibis Styles Delft City Centre - Image 4
Van Leeuwenhoekpark 2, 2611DW DELFT, オランダ

説明

ホテルのその他の情報

  • Cool futuristic design inspired by technique

  • Located on top of Delft Central Station

  • Cosy hotel bar for drinks

  • At walking distance to city centre

  • Easy connection to other cities such as Amsterdam

当ホテルの客室

ホテル所在地

ibis Styles Delft City Centre

Van Leeuwenhoekpark 2
2611DW DELFT
オランダ

GPS:52.00626, 4.35677

電話番号
ファックス +31 15 200 1114

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

ANTONI

Enjoy a drink in the cozy hotel bar.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  607 件のレビュー

トリップアドバイザーの評価  3.8/5  59 件のレビュー

お客さまの声 4.0/5

Suzuki A. ビジネス - 確認済みレビュー すべて

部屋も清潔で快適でした。出張のため、部屋にデスクがあったらもっと良かったです。日本人のためバスタブもあると良かったです。

Suzuki 様 この度は貴重なフィードバックをお寄せいただきまして、誠にありがとうございます。 清好立地と清潔で快適なお部屋をお気に召していただけたこと、スタッフ一同大変嬉しく思います。トイレやシャワーの清掃状態、毎日のベッドメイクについてもお褒めの言葉をいただき光栄です。 一方で、お部屋にデスクやバスタブがない点でご期待に添えず、申し訳ございませんでした。客室のレイアウトにつきましては、多くのお客様に快適にお過ごしいただけるよう配慮しており、フロントではラップトップテーブルのご用意も可能でございますので、ご入用の際はお声がけいただければ幸いです。 デルフト中央駅直結という立地を活かし、ビジネスと観光の両面で当ホテルをご活用いただけるよう努めてまいります。 またのお越しを心よりお待ちしております。 Team ibis Styles Delft City Centre

A mixed experience

トリップアドバイザーの評価 3.0/5

KenA384 トリップアドバイザー認証口コミ

Basically OK but we had a couple of small gripes. We booked a double room for 6 nights. There was only one chair and a strange arrangement with a fixed bench-type seat in an alcove next to the bed, opposite the window so sitting there meant a sideways view of the TV. Tea & coffee making facilities were limited. On arrival, for two people, there were 2 small pots of milk, and enough coffee for 4 small espresso cups of coffee. Tea options were similarly limited. The 2 cups had no handles so the initial brew was generally too hot to pick up for a few minutes. Extra milk/sugar/tea/coffee were available from reception at a cost of 50 cents each. Never seen that in a hotel before. Beds were comfortable and the large window opening, doubling as a balcony, was a neat idea. Finally, the hotel WiFi failed on our last evening in the hotel but I guess that could happen anywhere. One of it's best points is the hotels proximity to Delft city centre. A short 10 to 15 minute walk away.

Dear Kena, Thank you for your review. We’re pleased you found our beds comfortable and appreciated the innovative window design that brings natural light into the room. That said, we sincerely regret that some aspects of your stay fell short of your expectations. While our rooms now feature complimentary coffee machines, we’ve noted your comments about initial supplies. Our recent bathroom renovations with enclosed shower cabins aim to enhance comfort, and we’re reviewing WiFi reliability with our providers. Nonetheless, we’re delighted our central location near Delft’s charming streets added convenience to your visit. The walk to historical sites remains a favorite feature among guests. All of the team do hope that we have the pleasure of welcoming you back. Best regards, Team ibis Styles Delft City Centre

What could have been…

トリップアドバイザーの評価 1.0/5

HailsfromWales トリップアドバイザー認証口コミ

The positive. This hotel is in a great location next to the station in the beautiful city of Delft. That was it. The room was mostly tidy and clean until our last night in the hotel. Then it didn’t get cleaned. We complained to reception to be told that we had requested that our towels were not replaced. Did we also request that we didn’t want the bed to be made and cups left dirty too? The attitude of the member of staff on reception was dire, we as customers are told we are lying. The lighting in the room was substandard. Two lamps by the beds did not work. The best lit part of the room was the area around the door. No-one uses that area to read or get dressed, so all a bit useless. Superior room? Breakfast each morning was a disaster. Not enough cutlery, bowls or glasses. One member of staff trying to do everything (this lady also checked us out on departure, she was consistently lovely). The bar is ok, but it is a bit of an inconvenience to the staff if you want to use it. One day we had no WIFI, also no TV as that runs off the WIFI. This is not a cheap hotel. I would advise anyone considering booking into here to look at other options in Delft.

Dear Guest, Thank you for taking the time to share your feedback with us. We're pleased you appreciated our prime location next to Delft Central Station, making explorations convenient. However, we sincerely regret that your experience fell short in several areas. Our daily housekeeping service aims to maintain consistent standards, and we regret any oversight in communication regarding room maintenance. Regarding breakfast, our team strives to provide efficient service during peak hours with multiple staff members scheduled and we will be sure to investigate your concerns as a priority. Finally, the Wi-Fi disruption you experienced was an unusual occurrence that our technicians resolved promptly. We appreciate you highlighting these points as we continually review our operations. We hope to have the opportunity to welcome you back again in the future. Kind regards, Team ibis Styles Delft City Centre

Overnight

トリップアドバイザーの評価 5.0/5

GARY J トリップアドバイザー認証口コミ

Perfect location to visit the beautiful city of Delft. Friendly staff and clean, functional rooms at a great price. Only small issue is that I was refused a drink as I was inebriated but to be fair I would not have served myself if I was in that state either.

Dear Guest, Thanks for this glowing review of your recent experience. We are delighted that your stay at ibis Styles Delft City Centre met your expectations. The warmth of our team members, the pristine maintenance of our accommodations and the excellent value for money all contributed to making your visit memorable. However, we must express our regret regarding the situation at our bar. The safety and comfort of all our guests remain our top priorities, and our team members are trained to make appropriate service decisions. Finally, we are pleased that our prime position served as an ideal base for exploring the charming streets of Delft. We look forward to welcoming you back. Best wishes, ibis Styles Delft City Centre

Well recommended

トリップアドバイザーの評価 4.0/5

Hennie_dup トリップアドバイザー認証口コミ

Gorgeous big room overlooking a park. Well located, opposite the main train station. Staff friendly. Huge bathroom. The breakfast area was completely unprepared for a full seating, despite being required to book a breakfast slot in advance. There was only 1 coffee machine. There was no toast or the opportunity to make any. The buffet items were often finished and it took long before the items were replenished. The buffet was also rather limited in choice.

Dear Hennie, We truly appreciate you taking the time to share your experience with us. We are thrilled that you enjoyed our accommodations, which have been thoughtfully designed to provide maximum comfort and space for our guests. However, we sincerely apologize that your breakfast experience did not meet our usual standards. Our team is committed to ensuring a pleasant dining experience for all our guests. Finally, we are grateful for your kind words about our strategic location and the hospitality provided by our dedicated team. We would be honored to welcome you back for another stay. Best regards, ibis Styles Delft City Centre

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 472 件のレビュー 7.2/10 サービス
  • 17 件のレビュー 7.5/10 インターネット
  • 401 件のレビュー 7/10 快適さ
  • 401 件のレビュー 5.5/10 朝食
  • 319 件のレビュー 8.2/10 清潔さ
  • 198 件のレビュー 8.7/10 雰囲気

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