メルキュールホテルデンハーグセントラル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,405 件のレビュー

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Spui 180, 2511 BW デンハーグ, オランダ

説明

ホテルのその他の情報

  • 街の中心にあり、近くには数多くのショップやカフェが立ち並んでいます。スケベニンゲンからわずか15分の距離にあります。

  • 車と公共交通機関の両方で簡単にお越しいただけます

  • ハーグ文化の中心地に位置するホテル

  • レストラン、バー、テラス

  • ホテルはキャッシュレス決済のため、現金は受け付けておりません

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ホテル所在地

メルキュールホテルデンハーグセントラル

Spui 180
2511 BW デンハーグ
オランダ

GPS:52.076229, 4.317884

電話番号
ファックス +31 70 363 9398

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

SPUI 180

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,405 件のレビュー

トリップアドバイザーの評価  4.0/5  1,143 件のレビュー

2023エクセレンス認証

Good – could have been great

トリップアドバイザーの評価 3.0/5

ESS123 トリップアドバイザー認証口コミ

Pros: Very centrally located: 10 minutes walk from central station, 5-10 minutes to the main city centre Nice, quite spacious room with a nice view. Bed was OK Large flat screen TV Huge shower, and with a view Complimentary breakfast delivery to the room – however, se cons… Fridge Cons: Breakfast room service: Day 1, filled out the form and delivered personally to staff at the reception. They messed it up, and no breakfast came next morning. Day 2, this time an absolutely enormous breakfast was delivered to the room – great. There was, however, no butter, jam or juice as advertised, and they were a little late. Day 3 – another enormous breakfast (which is nothing to complain about, really), but once again they were a little late, and this time lacking juice and milk for the coffee. If you choose not to have delivery to the room: breakfast buffet is OK, but not impressive. None/few international TV channels, no CNN, BBC etc. Make-up mirror in the bathroom barely hung on the bathroom wall. Seemed like it would fall down if I barely looked at it, which is sketchy because of electrical wires. Did not try the bar. To summarize: most is very good, but they really need to look into their routines for breakfast delivery to the rooms. This may, however, not matter to you at all.

Dear Guest, Thanks for your review about our hotel. We are glad that you had a pleasant stay with us. Please know that we have noted your comments regarding TV channels for future improvements. We are hoping to welcome you back in the future. All the best. Sara Abdelhalim, Front Office Supervisor

Centrally located from every perspective

トリップアドバイザーの評価 4.0/5

Gerry_W_Reisenberger Solo travel - トリップアドバイザー認証口コミ

The hotel is within walking distance from 2 major train stations, and tram stop as well. So it’s easy to get around. Despite being centrally located, the rooms are really quiet and peaceful which was a very positive surprise. The rooms come with a decent sized desk, allowing you to do some work. Staff are friendly and helpful. I was offered a welcome amenity as ALL Gold member, and some other perks in lieu of an upgrade due to the unavailability of larger rooms. Downside are the very firm beds, which may not be to everyone’s liking. There also was a minor issue with my sink not properly draining. While the staff were very helpful in trying to organise a fix, including a plumber coming out, the problem never was completely solved (although it improved a bit). This might indicate some bigger issues with the plumbing which may lead to issues for future visits. Also housekeeping needs some eye for detail. It can’t be that piles of laundry and cleaning equipment get forgotten and are left in the corridor until the next day (see picture) But in general, good value for money. Due to the central location, many restaurants and bars are within walking distance, as well as the touristic sites.

Dear Gerry, Thank you for taking the time to share your review. We are delighted you had a pleasant experience and appreciated our team members who strive to ensure our guests have the best experience possible. We have taken note of your comments and apologize. We will be assessing the situation. We hope we will have the opportunity to see you again in the future. Best regards, Sara Abdelhalim, Front Office Supervisor

Customer care at its best!

トリップアドバイザーの評価 5.0/5

Mahesh M トリップアドバイザー認証口コミ

I stayed at the Hotel Mercure Den Haag from 2nd to the 7th of June 2024. I would like to commend the professional approach of the staff at the Hotel who have been extremely prompt & supportive with all my requests. While departing from the hotel, I even forgot my travel adaptor, which was immediately traced & retained in their safe custody, till it was collected for dispatch. Everyone from the staff at the reception to the crew at the cafe where breakfast was being served were very warm & welcoming. My best wishes to the entire team at Hotel Mercure!

Dear Aniko, Thank you for such a positive review. We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments. It would be our pleasure to have you return on another occasion. Very best wishes, Sara Abdelhalim, Front Office Supervisor

Lovely Hotel

トリップアドバイザーの評価 4.0/5

markhY4279WX Couples - トリップアドバイザー認証口コミ

This is a lovely hotel, which is ideally located a short walk from the shops, bars & restaurants in the centre. There is also a tram stop a short walk away, which is perfect fo getting anywhere. The hotel staff were very welcoming & couldn't do enough for you. The room itself was clean & spacious with everything that you needed. The bed & pillows were the comfiest I've ever had in any hotel I've stayed in, so I slept extremely well. The only negative I could find is that breakfast was extremely expensive.

Dear Markhy, Thank you for taking the time to review your stay. We are delighted that our location was so suited to your needs and that you appreciated the quality service and the high standards which we strive to uphold. We're always looking for ways to make your stay better and will definitely be taking your suggestion into consideration. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

Partner of choice for our business meetings

トリップアドバイザーの評価 5.0/5

Bart T ビジネス - トリップアドバイザー認証口コミ

Our meeting returned to the Mercure Den Haag Central for the fourth time since 2017, based on our excellent experiences at prior events. The staff of the Mercure delivered again! The event was very well organized. The hotel is well situated, easily accessible for business travelers, and offers all the facilities for our gathering. The meeting room is spacious and well laid out, the audio system works flawless. Meeting breaks and lunches offered an attractive, well thought-out and fresh daily variety ("voor elk wat wils"). To sum it up: happy to return to the Mercure Den Haag Central. Totally satisfied, our experiences confirm once again that staff at this property knows how to cater to business meetings. If you are planning a meeting, this is your hotel!

Dear Bart, Thank you for this high rating. We're thrilled to hear that our hotel continues to be the partner of choice for your business meetings and that our staff has consistently delivered exceptional service. Your appreciation for the well-organized event, spacious meeting room, and the variety of our lunch offerings during breaks is truly encouraging for our team. It's also great to know that our central location and ease of accessibility have contributed positively to your experience. We look forward to seeing you again. Best regards, Sara Abdelhalim, Front Office Supervisor

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 820 件のレビュー 9.3/10 ロケーション
  • 987 件のレビュー 7.5/10 客室
  • 870 件のレビュー 8.7/10 サービス
  • 24 件のレビュー 4.6/10 インターネット
  • 472 件のレビュー 8.2/10 朝食
  • 396 件のレビュー 5.9/10 清潔さ
  • 10 件のレビュー 1.7/10 ウェルネス・温泉エリア

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。