イビスデンハーグシティセンター 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,211 件のレビュー

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イビスデンハーグシティセンター - Image 1
イビスデンハーグシティセンター - Image 2
イビスデンハーグシティセンター - Image 3
イビスデンハーグシティセンター - Image 4
Jan Hendrikstraat 10, 2512 GL デンハーグ, オランダ

説明

ホテルのその他の情報

  • 無料Wi-Fi

  • 6時30分から12時まで朝食をご用意

  • 市の中心部に位置しています

  • レンタサイクル

  • 禁煙ルーム

当ホテルの客室

ホテル所在地

イビスデンハーグシティセンター

Jan Hendrikstraat 10
2512 GL デンハーグ
オランダ

GPS:52.075916, 4.307236

電話番号
ファックス +31 70 318 4319

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,211 件のレビュー

トリップアドバイザーの評価  4.0/5  1,318 件のレビュー

Careful no heating

トリップアドバイザーの評価 1.0/5

R S トリップアドバイザー認証口コミ

I cancelled my stay because kindly be aware that there isn’t air conditioning or heating in rooms. This is mostly Booking.com’s problem which does not Highlight missing amenities. Having suffered in summer in one such place I messaged the property and they confirmed that there was no heating. Can’t stay in the middle of winter without heating unless you are really broke. Kindly check with the hotel before paying.

Dear Guest, Thank you for taking the time to share your feedback. We acknowledge your concerns regarding the temperature control within our rooms. Our hotel is equipped with a central air system that maintains a comfortable environment based on the outside temperature. This system efficiently provides warmth during the winter months to ensure our guests' comfort. From October 1st. the system started heating already. We regret any misunderstanding that may have occurred and the inconvenience this has caused you. We hope to be able to welcome you on a future occasion. Best regards, Team ibis Den Haag City Centre

Beware!! Do not book, awful place

トリップアドバイザーの評価 1.0/5

POSITIVI პ トリップアドバイザー認証口コミ

Big mistake selecting this place for our 4 night stay, BIG!!! I thought this was a decent hotel judging from photos and reviews, but never been more wrong!!! Our stay felt like we were at a run down hostel, not even a decent hostel looks like this. Beware! They charged my card extra $20 after checkout for unknown reasons, only found out after landing in US. Sent Anchor a message but I have a feeling that I’ll never see that money again. We have not used anything in the room as there was nothing to use: no kettle, no tea or coffee, no water, no nothing, not even a garbage 🗑️ bin in the room, front desk said there is a garbage in the bathroom LOL!! Suffocatingly small room, with tiny cheap beds cramped together, two people can’t walk side by side, beds have funny smelling sheets and cover, good luck sleeping in them without being disgusted, small plastic bathroom with glass shower doors making loud cracking noise if you try to close them, safe locker didn’t work, window doesn’t open enough to let in fresh air, extremely long corridor to walk to get to the room, stained carpet in hallways etc. And it is not cheap at all. Needless to say, never coming back nor will I ever consider any of Anchor hotels in future. Disgusting place, literally not worthy of our stay.

Dear Guest, Thank you for taking the time to share your feedback with us. We are genuinely concerned to hear about your experience and we take guest satisfaction very seriously. As we are unable to find a booking under your name, we kindly ask that you contact the hotel directly and provide us with your room number. This will allow us to investigate the matter thoroughly and address any concerns you may have. We hope you will give us another opportunity to provide you with a more satisfactory experience. Best regards, Team ibis Den Haag City Centre

very disappointing and over priced

トリップアドバイザーの評価 2.0/5

Nicholas M トリップアドバイザー認証口コミ

The room was so cold I had to ask for two extra duvets , Whilst at reception two other people also complained about the same problem. The TV did not work , The light in the lamp above the desk was missing , At breakfast there were no bowls for cereal / fruit and the staff could not find any . The shower was dirty .

Dear Nicholas, Thank you for taking the time to share your feedback. We are sorry that your stay did not fully meet your expectations. Our aim is to provide a comfortable environment for all our guests, and we regret that the temperature in your room was not to your satisfaction. Our central air system is influenced by external temperatures, which proves a challenge to regulate during periods of fluctuations. Furthermore, we would like to address the absence of breakfast bowls during your morning meal. This is certainly not reflective of our standards and we will ensure that our breakfast service is meticulous going forward. Regarding the television and the lamp above your desk, we apologize for the oversight and understand how this can impact the enjoyment of your room's amenities. We strive to maintain our rooms to the highest standard, including ensuring cleanliness in every corner, and we apologize if the condition of the shower fell short of our commitment to excellence. We take your comments seriously and will work diligently to enhance our guest experience. We hope you will consider staying with us again in the future. Best regards, Team ibis Den Haag City Centre

Awful staff

トリップアドバイザーの評価 1.0/5

Julia K トリップアドバイザー認証口コミ

That was terrible! I had an awful experience speaking with the manager. She spoke to me extremely rude and disrespectfully! I won’t recommend to anyone staying in this hotel with such unprofessional, rude bad-mannered and impolite staff!

Dear Julia, Thank you for your feedback, We are sorry that your stay did not fully meet your expectations, but we also don't seem to have had a booking for you?? It is concerning to hear that you found interactions with management to be less than satisfactory, we don't recognize this at all, since we are always very professional and handle along the behavior of the guests. Nonetheless, we are situated in an ideal location in the heart of The Hague, offering easy access to the city's vibrant shopping areas, cultural landmarks, and the beautiful Scheveningen beach. We hope you were able to enjoy these aspects during your stay. Kind regards, Team ibis Den Haag City Centre

Disappointing

トリップアドバイザーの評価 3.0/5

Patricia S トリップアドバイザー認証口コミ

The staff were really nice and helpful, food at the bar was acceptable. The room was small, hot, stuffy and basic, and overlooked quite a noisy road. We had to ask for a fan (no aircon) ask for a kettle (no tea/coffee making facility) and although we were given mugs with the kettle, we were not given any tea or coffee! Thank goodness I travel with supplies. Nowhere to put anything, they obviously assume people only stay one or two nights, we had 9 nights (for a sports tournament) and found the lack of space challenging, we were provided with about a dozen coat hangers, at least there was hanging space! A double room with only one chair is an interesting concept. Room servicing was minimal, bed thrown together, clean towels provided, dirty cups not dealt with except by us. And for a Accor to claim they are trying to be planet friendly, the plastic bathroom was something to behold. Along with plastic tables and chairs I did not see much that was environmentally friendly. Breakfast had a good variety and the staff were able to provide me with gluten free rolls every morning for which I was very grateful, shame there were no other specific GF foods so thank goodness for the cheeses, ham and eggs. Overall disappointing, on the plus side, easy to access places of interest, trams and restaurants.

Dear Patricia, Thank you for your review. We are pleased that our team's friendliness and helpfulness stood out to you during your stay. It's rewarding to know that our efforts to provide a welcoming atmosphere are appreciated. However, we regret that some aspects of your experience did not meet the standards you expected. Our rooms are designed to be compact and efficient, we regret if this felt limiting during your longer stay and have noted your feedback. Additionally, our central air system is meant to ensure a comfortable climate and we regret if your room was warmer than you would have liked. Concerning the room amenities, we provide coffee and tea-making facilities in our Premium rooms and always encourage our guests to reach out to our 24-hour reception for any additional requirements they might have. Furthermore, we are continuously working on our sustainability practices to minimize our environmental impact. Your remarks are taken to heart as we strive to enhance our guest experience. Nevertheless, we are delighted that you enjoyed the variety of the breakfast and found our location convenient for accessing local attractions and public transport. The Hague has a rich array of cultural and historical sites to offer, and we are glad you could take advantage of this during your stay. We hope to welcome you back in the future. Best wishes, Team ibis Den Haag City Centre

との提携 TripAdvisor

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周辺の他の施設

デンハーグのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。