Mövenpick Kuwait 5 stars

Customer review rating (ALL Rating) 4.3/5 82 reviews

Mövenpick Kuwait - Image 1
Mövenpick Kuwait - Image 2
Mövenpick Kuwait - Image 3
Mövenpick Kuwait - Image 4

Description

Hotel extras

  • Lagoon-style swimming pool

  • Near to Avenues Mall

  • Best place for family stay

  • Five themed restaurants and lounges

  • Spacious rooms with free WIFI internet

Our accommodation(s)

Hotel location

Mövenpick Kuwait

P O Box 713 Safat 13008, Free Trade Zone, P O Box 713 Safat 13008
13008 KUWAIT
Kuwait

GPS:29.34744, 47.91405

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  82 reviews

TripAdvisor Rating  4.5/5  1,115 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.0/5

Elias Business - Confirmed reviews ALL

My experience was good. The staff was very welcoming and helpful. The hotel is neat and clean but old. The location is not perfect because it is in an isolated location but not far from the city attraction with a car.

Not what we expect from Accor/Movenpick

Customer review rating 2.5/5

Fouad C. Business - Confirmed reviews ALL

Bad smell in the lobby and outside the hotel (Sewage) Bad smell (humidity) inside the room bathroom. Flies inside the bathroom The receptionist (from Kenya) and the waitress in the Lebanese restaurant were the best and they are super friendly and always smiling. Food was average

Dear Mr. Fouad C., In Movenpick Hotel Kuwait we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We regret to hear about the unpleasant experience you encountered regarding the external odor near the hotel property. Your feedback is important to us, and we will be sure to share this with our management team for further investigation and improvement. We appreciate you bringing this matter to our attention, and we remain committed to continually enhancing the guest experience at Mövenpick Hotel Kuwait. Kind Regards, Ayman Megahed Front Office Manager

Customer review rating 3.5/5

Mohamed M. H. Couples - Confirmed reviews ALL

The hotel is comfortable the staff are friendly the rooms are clean nd tge room service quickly response to our needs.. the only concern that the food has no taste.. the breakfast for us was not good at all to complete the good impression of our accomodation.

Dear Mr. Mohamed, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Hotel Kuwait was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. In Movenpick Hotel Kuwait we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We regret to hear your disappointment in regards to the breakfast buffet, In Movenpick Hotel Kuwait we make sure that our professional chefs are preparing a very palatable, delectable and appetizing courses with wide variety of choices in our Bay's International Restaurant's Buffet. Rest assure information will be shared to our management for future references. We positively looking forward to welcoming you back at Movenpick Hotel Kuwait bringing more wonderful experience. Kind Regards, Ayman Megahed Front Office Manager

Excellent welcoming

Customer review rating 5.0/5

Yasir Families - Confirmed reviews ALL

We were welcomed very nicely from Nicole and Marry. They were making our stay fantastic

Dear Mr. yasir A., We very much appreciate your comments regarding your stay at the Mövenpick Kuwait. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We positively looking forward to welcoming you back at Movenpick Hotel Kuwait bringing more wonderful experience. Kind Regards, Ayman Megahed Front Office Manager

Friendly staff and great service

Customer review rating 5.0/5

Andrew S. Business - Confirmed reviews ALL

Although the hotel needs a bit of updating in areas this is totally offset by a fantastic group of staff members from cleaners to managers and everywhere in between, the friendly smiles and care given is superb. Thank you

Dear Mr. Andrew S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Kuwait. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We positively looking forward to welcoming you back at Movenpick Hotel Kuwait bringing more wonderful experience. Kind Regards, Ayman Megahed Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 70 reviews 4.8/10 Location
  • 144 reviews 8/10 Room
  • 610 reviews 9.7/10 Service
  • 267 reviews 9.5/10 Food
  • 97 reviews 9.2/10 Breakfast
  • 59 reviews 6.8/10 Cleanliness
  • 8 reviews 6.7/10 Beach

Powered by Trustyou

Our other establishments nearby

All our hotels in Kuwait