Mövenpick Marrakech

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 996

Gwarancja
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Mövenpick Marrakech - Image 1
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Avenue Mohammed Vi Hivernage, 40000 MARRAKESZ, Maroko

Opis

O hotelu

  • Położony w centrum Marrakeszu, w dzielnicy L'Hivernage

  • Współczesna oaza

  • Trzy restauracje i bary

  • Bezpośredni dostęp do Palais des Congrès Marrakech

  • Spa, podgrzewane baseny, studio jogi i klub dla dzieci

Nasze pokoje

Lokalizacja hotelu

Mövenpick Marrakech

Avenue Mohammed Vi Hivernage
40000 MARRAKESZ
Maroko

Pozycja GPS:31.6244222, -8.0157307

Telefon
Faks +212 5243-39110

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 996

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 516

Certyfikat Doskonałości 2024

Amazing experience

Ocena na stronie TripAdvisor 5.0/5

Harsimran C Opinia zatwierdzona w TripAdvisor

Najia was so lovely and gave the best massage in the spa. I felt so relaxed. The resort was stunning and the food was amazing. I will definitely recommend visiting and cant wait to return with my family again. It really made my holiday amazing!

Hammam experience and massage

Ocena na stronie TripAdvisor 5.0/5

Leanne R Rodziny - Opinia zatwierdzona w TripAdvisor

Hammam experience was very enjoyable! The Therapist Najia was lovely and talked me through everything. The massage was very relaxing also and was a lovely end to our trip. The spa itself was beautiful and I would 100% recommend :) thank you! x

Dear Leanne, Thank you for sharing your wonderful experience at our spa! We’re delighted to hear that you enjoyed the hammam and found Najia’s guidance helpful and her massage relaxing. It’s great to know that this experience added a special touch to the end of your trip. We appreciate your kind words about the beauty of our spa and your 100% recommendation—it truly means a lot to us! We hope to welcome you back soon for another relaxing visit. Warm regards, Anas Kasmaoui Guest Relations Manager

Absolutely amazing by Najia

Ocena na stronie TripAdvisor 5.0/5

Julie R Opinia zatwierdzona w TripAdvisor

My experience at the spa was excellent very relaxing made very welcome. The therapist Najia was very good at finding my stress points I have alit of tension in my shoulder are but Najia helped to de stress me. The spa was delightful with staff attending every need

Dear Cjulier, Thank you for your fantastic review! We’re thrilled to hear that your spa experience was so excellent and relaxing. It’s wonderful to know that Najia was able to help alleviate your tension and make you feel welcome throughout your visit. We’re also pleased that our spa’s ambiance and attentive staff contributed to a delightful experience. Your kind words are greatly appreciated, and we will be sure to share them with Najia and the rest of the team. We look forward to welcoming you back for another exceptional visit in the future. Warm regards, Anas Kasmaoui Guest Relations Manager

Poor!

Ocena na stronie TripAdvisor 1.0/5

travellingfather Opinia zatwierdzona w TripAdvisor

During my recent sojourn at this purportedly luxurious establishment, ostensibly for the purposes of a high-end travel program, I regret to report that my experience was nothing short of abysmal. While this hotel boasts a five-star rating, a designation that may be reflected in its architectural grandeur, the quality of service falls woefully short of such lofty expectations. The culinary offerings, far from being the gastronomic delights one would anticipate from a prestigious hotel, were repetitive and uninspired. The menu's monotony was matched only by its execution, leaving much to be desired for even the most forgiving palates. Perhaps most egregiously, the cleanliness of the accommodations was shockingly subpar. On two separate occasions during my stay, my quarters were inexplicably neglected, left in a state of disarray without so much as an explanation or apology. The absence of basic amenities such as a toilet brush or proper waste receptacles (save for a solitary bin in the lavatory) further underscored the hotel's cavalier attitude towards guest comfort and hygiene. The front desk staff, far from embodying the attentiveness and efficiency one would expect from a luxury establishment, displayed a level of indifference that bordered on contempt. Even when faced with a growing queue of patrons, the receptionists seemed utterly disinclined to expedite their processes or offer any semblance of urgency in their duties. In summation, while the hotel may lay claim to a five-star rating based on its physical attributes, the quality of service and attention to detail fall dismally short of such a prestigious classification. It is with great disappointment that I must advise potential guests to approach this establishment with considerably tempered expectations, lest they, too, find themselves victims of its myriad shortcomings.

Dear travellingfather, Thank you for taking the time to share your detailed feedback following your recent stay with us. We deeply regret to hear that your experience did not meet the expectations of a high-end travel program, especially considering the standards we aspire to uphold as a five-star establishment. We are truly sorry to hear that the culinary offerings did not live up to your expectations. Your feedback regarding the repetitiveness of the menu is valuable, and we will work closely with our culinary team to ensure greater variety and creativity in the future. We also sincerely apologize for the shortcomings you encountered in terms of the cleanliness of your accommodations. This does not reflect the level of service we are known for, and we are investigating why your room was left in such a condition on multiple occasions. Additionally, we will be reviewing our housekeeping protocols to ensure that the necessary amenities are always provided. Regarding your experience at the front desk, it is disheartening to learn that our staff did not meet the standards of attentiveness and efficiency that we expect from them. We will address this with the team to ensure that all guests are treated with the urgency and respect they deserve. Your feedback is crucial in helping us improve our services, and we would welcome the opportunity to restore your confidence in us for your next stay. Once again, we apologize for any inconvenience you experienced, and we thank you for bringing these issues to our attention. Warm regards, Anas Kasmaoui Guest Relations Manager

Quick Escape

Ocena na stronie TripAdvisor 5.0/5

547charmaineo Opinia zatwierdzona w TripAdvisor

It was my first time in Morocco . My husband book this beautiful Hotel. Me and my husband had so much fun. Food was amazing, staff are very friendly, the ambience of the hotel was expectacular. From the security and Bell boys who assist us , From the Front desk who accomodate us from last minute . Mr. Mohammed(not so sure if thats his real name? ) But anyway . Thankyou so much for your help. And from the restaurant Ms. Naima ,she is a very sweet person and very welcoming . She make our dine especial. As a filipino ,she let me try the specialties of Moroccans. She let us try different kinds of pastries which is soo good. We stayed for 3 days and 2 nights . Its just very quick .. I fell inlove with those moroccan teas . .. I even tried the Hammam for the first time. Thats very amazing. I fell inlove with the culture . We had a espectacular sweet and quick trip in Morocco.. We will definitely back . Thankyou somuch ..

Dear Charmaineo, Thank you so much for sharing your lovely experience! We are thrilled that your first time in Morocco was such a memorable one and that you and your husband enjoyed your stay with us. It’s fantastic to hear that you had so much fun, enjoyed the delicious food, and found our staff friendly and welcoming. We are especially pleased to know that Mr. Mohammed and the security and bell boy teams were able to assist you, and that Ms. Naima made your dining experience truly special by introducing you to Moroccan specialties and pastries. We're so glad you loved the Moroccan tea and had the chance to enjoy your first Hammam experience! We hope the memories of your quick escape will bring you back to us soon, and we can’t wait to welcome you both again for another spectacular stay. Thank you once again for choosing our hotel and for your kind words. Warm regards, Anas Kasmaoui Guest Relations Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 20 Liczba opinii 6.6/10 Internet
  • 1 089 Liczba opinii 9.4/10 Śniadanie
  • 828 Liczba opinii 9.2/10 Klimat
  • 814 Liczba opinii 8.4/10 Jedzenie
  • 563 Liczba opinii 9.5/10 Strefa wellness

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