Mövenpick Marrakech

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 148

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Mövenpick Marrakech - Image 1
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Avenue Mohammed Vi Hivernage, 40000 MARRAKESZ, Maroko

Opis

O hotelu

  • Położony w centrum Marrakeszu, w dzielnicy L'Hivernage

  • Współczesna oaza

  • Trzy restauracje i bary

  • Bezpośredni dostęp do Palais des Congrès Marrakech

  • Spa, podgrzewane baseny, studio jogi i klub dla dzieci

Nasze pokoje

Lokalizacja hotelu

Mövenpick Marrakech

Avenue Mohammed Vi Hivernage
40000 MARRAKESZ
Maroko

Pozycja GPS:31.6244222, -8.0157307

Telefon
Faks +212 5243-39110

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 148

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 644

Certyfikat Doskonałości 2024

Lovely hotel in close proximity to all attractions and sites

Ocena na stronie TripAdvisor 4.0/5

DHAVALGORE1 Opinia zatwierdzona w TripAdvisor

Excellent location with easy access to main attractions and historical sites Beautiful grounds and facilities. We booked bed and breakfast which was sufficient for us as we typically load up early in the morning - the breakfast was varied and delicious - before setting off for the day. Main takeaway were the attentive and hospitable staff particularly Ayoub, Sami, Nouhaila and very approachable gym instructor! Also worth mentioning the two excursions we booked: 1) quad biking and camel riding which was great fun and then the highlight 2) a hot air balloon ride to catch the sunrise! Would highly recommend staying at the Movenpick as a hub to explore the wonderful Marrakesh!

good experience

Ocena na stronie TripAdvisor 5.0/5

KerritaM1 Opinia zatwierdzona w TripAdvisor

Najia and Nouchra gave us an excellent massage at spa ô de rose by cinq mondes. It was 90 minutes of pure bliss. Spa Hospitality was excellent and it was lovely to lay by the pool after. Would highly recommend this experience if you’re staying at the Movenpick.

Exceptional Service and Memorable Stay at Mövenpick Marrakech

Ocena na stronie TripAdvisor 5.0/5

Demir A Opinia zatwierdzona w TripAdvisor

We stayed at the Mövenpick Hotel in Marrakech for a week and had a wonderful experience, thanks largely to the exceptional staff who went above and beyond for us. Our booking company made a mistake and didn’t pay for our stay, which left us worried and unsure how to resolve the situation. Hanane, the front desk manager, was incredible—she patiently helped us understand and resolve the issue with care and professionalism. Her assistance was invaluable, and we’re deeply grateful for her support. Mohamed, the tea attendant, was another standout. He gave us fantastic recommendations for local places to visit, helping us discover hidden gems. He also went the extra mile by assisting us with our luggage when no other staff were available. His kindness and initiative truly made a difference. The concierge team, especially the lady working there, was also fantastic. She suggested excellent restaurants and took care of all our bookings seamlessly. Beyond the exceptional service, the hotel’s facilities were excellent. The heated pool, delicious breakfast, and well-equipped gym stood out. The location was perfect—centrally located for easy walking access to everything, yet tucked away from the main street, ensuring peace and quiet without traffic noise. We want to extend our heartfelt thanks to the amazing team at Mövenpick for making our stay so enjoyable. Their care and dedication made this trip truly unforgettable.

Dear Demira, Thank you so much for your kind and thoughtful feedback. We are absolutely delighted to hear that you had such a wonderful stay at Mövenpick Marrakech and that our team, especially Hanane, Mohamed, and our concierge staff, were able to make your experience unforgettable. We will be sure to pass on your compliments to them, as they will be thrilled to know their efforts made such a positive impact on your visit. We are also glad you enjoyed our hotel facilities, from the heated pool to the delicious breakfast and convenient location. It would be a pleasure to welcome you back in the future, and we hope to continue providing you with exceptional service. Warm regards, Anas Kasmaoui Guest Relations Manager

Terrible

Ocena na stronie TripAdvisor 1.0/5

Matt R Opinia zatwierdzona w TripAdvisor

Our family stayed at the Movenpick in December this year and I'm afraid it was a very poor experience not just for a 5 star hotel but for any hotel. We had booked a room with a fold out bed for my daughter. The room was not there when we checked in, and we subsequently asked 6 times for the bed to be sent to the room - both over the phone and in person at the desk and each time we were assured it was coming. In the end I had to go again to the desk - my daughter by this point was exhausted as we had been travelling since 4am from London. For a hotel surely the absolute minimum is that you have a bed! Absolutely shocking. What was meant to be a relaxing break before Christmas was ruined by this experience. Just so poor - would avoid.

Dear MattrA7859EP, Thank you for your feedback, and we deeply apologize for the issues you faced during your stay. The experience you described regarding the missing bed is unacceptable, and we understand the frustration it caused, especially after a long journey. Please be assured that we are addressing the matter to prevent it from happening again. We truly value your comments and hope you will consider giving us another chance to provide a better experience. Sincerely, Anas Kasmaoui Guest Relations Manager

Spa with Najia

Ocena na stronie TripAdvisor 5.0/5

Douae M Opinia zatwierdzona w TripAdvisor

Exellent service in the hotel mansour eddahbi this is my secend time with my family.the pool is nice and clean. Najia from the spa is exellent.it's amazing and I feel like a new person.realy I caud stay here forever.I was lucky to stay in ths hotel. I highly recommend the service with Najia in the spa👍👍👍👍👍

Dear Douae, Thank you so much for your kind words! We are thrilled to hear that you enjoyed the spa experience with Najia and found the service at the Hotel Mansour Eddahbi to be excellent. Your satisfaction is our top priority, and we are delighted to know that we met your expectations. We will be sure to pass on your compliments to Najia and the rest of the team—they will be thrilled to know they made your experience memorable. We look forward to welcoming you back for another relaxing and wonderful stay. Best regards, Anas Kasmaoui guest Relations Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 827 Liczba opinii 9.2/10 Lokalizacja
  • 1 412 Liczba opinii 7.3/10 Pokój
  • 4 071 Liczba opinii 9.1/10 Obsługa
  • 20 Liczba opinii 7/10 Internet
  • 1 122 Liczba opinii 9.4/10 Śniadanie
  • 844 Liczba opinii 9.1/10 Klimat
  • 629 Liczba opinii 9.6/10 Strefa wellness
  • 594 Liczba opinii 6.6/10 Czystość

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