Fairmont Royal Palm Marrakech 5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 922

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Opis

O hotelu

  • Sweeping views of the golf course and the Atlas Mountains

  • Family-friendly, hotel with an enchanting 500 sqm Kids' Club (complimentary)

  • Children under 5 years old eat complimentary at the restaurants.

  • 50% off on dining options for children aged 6-12, not applicable for the In-Room Dining menu.

  • An 18-hole golf course designed by renowned American Architect Cabell B. Robinson.

Nasze pokoje

Lokalizacja hotelu

Fairmont Royal Palm Marrakech

Km 12 Route D Amizmiz
BP2470 MARRAKECH
Maroko

Pozycja GPS:31.51333, -8.0518

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.7/5  Liczba opinii: 922

Ocena TripAdvisor  4.7/5  Liczba opinii: 2 082

Certyfikat Doskonałości 2025

First class business event venue

Ocena na stronie TripAdvisor 5.0/5

Experience814872 Opinia zatwierdzona w TripAdvisor

We were very lucky to host a business conference at this amazing place. The staff were extremely attentive, including M. Samir Jabouri who made sure everything in our event space ran smoothly and served everyone the delicious coffee and snacks during the break times. The IT was world class. Now for the hotel itself: I intend to come back for a vacation! It's not a classic huge building with rooms off the corridors - instead they are set in small blocks that you can easily walk to or call a little trolly to take/ get you. The rooms were huge and with equally huge balconies. The whole resort is aesthetically beautiful with subtle nods to Moroccan heritage. The food - both the range and quality was second to none.

Beautiful hotel

Ocena na stronie TripAdvisor 4.0/5

Monicalpires Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel is Beautiful with lovely gardens. The villas are incredible. The Housekeeping team (Khadija Mazaine, Nadia Boukanni, Soukaina) was very nice and helpful, always leaving everything perfect. The butler team (Lamdakri khaoula, Chakrami Ghita, Juliette and Miri) was incredible, always available to help and meet our requests.

Relief from the heat

Ocena na stronie TripAdvisor 5.0/5

Welshwizardcambs Opinia zatwierdzona w TripAdvisor

A really opulent hotel with excellent service and food. We were there when it was 44 degrees C so difficult to spend much time outside. the resort was really quiet because of the heat and it being low season but that made the experience much more personal and no issue in having pools and the spa to ourselves! It is too far from Marrakech to be a sensible option for sight seeing (although they do have a shuttle bus at fixed times). It was a really chilled experience and we recommend the delicious breakfast and Moroccan restaurant they have. Fairmont can be a very variable brand but we found this to be one of the best

Luxury family stay in Marrakesh

Ocena na stronie TripAdvisor 5.0/5

Adam K Rodziny - Opinia zatwierdzona w TripAdvisor

From start to finish this hotel and its team provided a 5 star experience. We received a room upgrade on arrival and welcome drinks which was a lovely start to our 5 day holiday. The hotel is majestic with stunning decor and beautifully appointed rooms and areas to relax and enjoy a drink. Mouhissine took special care of us throughout and ensured we had everything we needed. The hotel has spa facilities and a wonderful golf course and we saw several couples split their mornings this way. The pool area is stunning with an abundance of loungers and beds to relax. We ate by the pool on several days and the team would set up a lovely dining experience. Flan looked after us in the day bringing drinks and food by the pool and ensuring we had enough shade. The restaurants were a delight with live music and beautiful views of either the Atlas Mountains or the pool. We relaxed in the evenings with cocktails in the bar and it felt like a bygone time. Our suite was just stunning and a wonderful place to relax with a separate balcony for us and the girls. A taxi service is provided to take you into the souk and we used this as well as our drivers recommendations of where to visit. Nothing was too much trouble for the team at the Fairmont Royal Palm and they made our holiday an experience of a lifetime.

Dear Mr King, Thank you so much for sharing your review. We are truly delighted to hear that you enjoyed your stay with us. It’s wonderful to know that you liked the room upgrade and welcome drinks upon arrival. We're also thrilled that you found the hotel’s ambiance and facilities to be exceptional, and that both Mouhcine and Flan made such a positive impact on your stay with their attentive care. Thank you once again for your kind words. We would be absolutely delighted to welcome you and your family back for another unforgettable stay in the near future. Kind Regards,

Good Hotel for Infrequent Travellers

Ocena na stronie TripAdvisor 4.0/5

WorldWideTravel88 Opinia zatwierdzona w TripAdvisor

Fairmont Marrakech is quite good - it is a very large resort which never feels busy or overcrowded considering the total space available in the public areas. The service was above average and various staff seemed to know our name and room number for example at reception and in the restaurant. The quality of the room was excellent as well and worthy of the Fairmont brand. We found the hotel shuttle bus very convenient to go to city center. I think this hotel is solid for infrequent travellers, meaning those who are not top tier guests of the Accor loyalty program, and also not part of the loyalty program of other hotel chains. However for Accor Diamond guests, the benefits at this property leave to be desired. The upgrade we received was called a "suite" but it was a suite in name only; the room type was received sells for barely 10% more than the entry level room and is also most likely the same weak upgrade that they give to Accor Platinums and Golds so the value of top tier Diamond status is not much at this hotel. I believe the only difference between our room type and the basic room is that we had a patio outdoors but inside the room I suspect it's almost the same. The elite benefits are even worse if staying during weekdays because breakfast won't be free, unlike other chains like Hyatt and Marriott where elites get breakfast every day, not only Saturday and Sunday morning. Last but not least, this Fairmont does not have a Gold lounge so there is no such thing as Diamond lounge access, it's not possible. So while I can recommend this Fairmont to people who travel infrequently, upon returning to Marrakech I would personally try another property instead in order to get better value for the money. This Fairmont could be more generous with upgrades but they choose not to and regarding breakfast they simply follow the Accor rules which are less generous than others. That's unfortunate and it's what stops me from giving 5/5 and I must rate 4/5 instead.

Dear Valued Guest, Thank you for taking the time to share a detailed review. We’re truly pleased to know that you enjoyed your overall stay with us, particularly the quality of the room, the service, and the shuttle service. We have taken note of your comments regarding the benefits for the Diamond members, and we sincerely regret that your experience did not fully meet your expectations in this regard. We would be glad to further discuss your experience in more detail. Should you be open to a conversation, please feel free to share a phone number and a convenient time for us to contact you. You may also reach me directly at juliette.pellissier@fairmont.com. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and to provide you with an even more memorable stay. Kind Regards, Juliette Pellissier

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 220 Liczba opinii 9.6/10 Klimat
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  • 89 Liczba opinii 6.9/10 Czystość
  • 87 Liczba opinii 9.5/10 Strefa wellness

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