麦加哈吉尔塔瑞享酒店及公寓 5 星

客户意见评级 (ALL 评级) 4.4/5 2,616 评论

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P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz, 21955 麦加, 沙特阿拉伯

描述

酒店其他优惠

  • 步行可达克尔白圣堂

  • 从客房和套房可欣赏克尔白和哈拉姆的部分景致

  • 提供出众的用餐体验

  • 免费无线网络

  • 洗衣和熨烫服务

我们的客房

酒店位置

麦加哈吉尔塔瑞享酒店及公寓

P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz
21955 麦加
沙特阿拉伯

GPS:21.419114, 39.824608

电话
传真 +966 12 571 7100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,616 评论

TripAdvisor 评级  4.5/5  1,874 评论

卓越奖 2023

Cancelled confirmed booking without notice

Tripadvisor 评级 1.0/5

fatima a 经 TripAdvisor 认证的评论

This hotel did not have the decency to call me and let me know that they were cancelling my reservation- with less than one week left in my trip to umrah. I was sent into a panic. I booked through ALL Accor months in advance. I put my credit card information down for booking and noticed they never charged my card but they did confirm the reservation. When booking the hotel the website said $0 due at arrival so I assumed I should be charged soon. I called them twice and they said they will send a payment link or charge on arrival. They sent me a link several days after I made my booking that I did not see. They gave me only 24 hrs to complete the payment. I never saw this email and they proceeded to cancel my reservation. This could’ve happened to anyone. I then see that my reservation is cancelled so I called them and they said due to no payment they cancelled reservation. It’s absurd that they had my card info and did not charge it to begin with but then only give me 24 hrs to pay and that too days after my booking is already confirmed. They couldn’t even offer me a room for new booking and I was forced to spend $500 more in finding a new hotel less than one week from the day I was due in Makkah. What’s worse is they didn’t even call…they don’t care about their guests being stranded. It’s all about making money. What kind of business is this. Hotels run on hospitality…not Movenpick Makkah though.

The best

Tripadvisor 评级 5.0/5

Norma R 经 TripAdvisor 认证的评论

The hotel is very niiice the food is very nice as well. Nothing to xomplain at all I have the best stay at makkah The hotel is 5 mun to haram i cam with group nice and smooth entrance from hotel to harama which is the best place you can choose ever thankyou

My wonderful stay

Tripadvisor 评级 5.0/5

Nora M 经 TripAdvisor 认证的评论

It was a great stay The hotel was near to haram The hotel located in the clock tower nice view , the furniture in the hotel is New and i have been in the hotel before but this time was better and better The welcoming of the staff is outstanding specially Bakur the Door man

They accepted that the floor on which they gave room will be renovated-how can they charge guest for such rooms then

Tripadvisor 评级 2.0/5

Safi H 家庭住宿 - 经 TripAdvisor 认证的评论

It took 20 minutes for the reception to do the check in process although we had requested for two suites on the same floor and there beds - the property needs renovation, especially the washroom loos very shabby and don’t look like of five star

Hmmmmmn not sure about this one

Tripadvisor 评级 3.0/5

984hassanm 家庭住宿 - 经 TripAdvisor 认证的评论

This hotel met my basic expectations, but its pricing was excessive for the quality of accommodations provided. Notably, the hotel failed to accommodate guests with disabilities effectively. The staff’s demeanor could be perceived as unfriendly, which may have been influenced by cultural differences. I am British Pakistani if that helps?! The breakfast options were limited and of poor quality. On several occasions, the menu lacked items that I typically enjoy. The presentation of the food as high-quality was misleading, as it appeared less appetizing than the breakfast served at another establishment. The restaurant staff were courteous and deserving of better compensation. The primary advantage of this hotel is its location, which is crucial for those planning to perform Umrah or Hajj. However, for a five-star establishment, significant improvements are necessary to enhance the overall guest experience. The bed was comfortable, but the room’s layout resembled a compact apartment in London. The presence of an unexpected stove and a kettle on top of it created a cramped and uncomfortable atmosphere. It appeared as if the hotel had maximized the number of rooms in the building. The hotel’s elevator system was confusing, which was more attributable to the surrounding mall than to the hotel itself.

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其他网络用户评价我们的酒店

  • 2,327 评论 9.6/10 位置
  • 4,047 评论 7.7/10 房间
  • 13,714 评论 9.6/10 服务
  • 103 评论 2.7/10 上网
  • 2,742 评论 9/10 食物
  • 2,195 评论 8.4/10 清洁度
  • 1,646 评论 7.9/10 早餐
  • 746 评论 4.3/10 舒适度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。