客户意见评级 4.1/5 11,202 评论
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
The international buffet restaurant - Al Yasmine - provides a rich experience with international, Arabian and Asian cuisines, served in a truly Islamic ambience
从 办理登记入住手续 - 从 办理退房手续
渗渗泉铂尔曼酒店设有 1,315 间宽敞典雅的客房和套房，可眺望圣堂、麦加圣寺、希拉山洞等景点的一角，在麦加·穆卡拉玛感受身心灵之旅。提供免费无线网络，让您可以和亲人保持联络。 这家标志性酒店以其特色行政套房而闻名，坐拥圣堂的迷人景观，装潢时尚华丽，适合家庭入住。客房内直播音频现场直播麦加圣寺的祈祷仪式。
经典房，配备 2 张单人床，可欣赏城市景观
高级房，配备 2 张单人床，可欣赏部分哈拉姆景观
豪华房，配备 2 张单人床，可欣赏部分克尔白景观
经典房，配备 4 张单人床，可欣赏城市景观
来自 100% 认证入住过我们酒店客人的评论发现更多
Super Bad Experience!
i_ali_j 03/10/2021 经 TripAdvisor 认证的评论
The worst hotel I have ever stayed in! I do not recommend it! I have a very bad experience, and to be honest, I am surprised by the Ministry of Tourism for not considering the cleanliness of this hotel and its services, even though it is located in the Makkah Towers. I stayed in the hotel in a (presidential) suite, but I was surprised when I arrived that the place is very old and has dust and catastrophic things (see pictures in Google maps)! I went to the officials and showed them the pictures and they immediately changed my room and moved me to another room. I completed the Umrah and when I returned to rest in the new room, I discovered that the telephone and refrigerator were not working!!!! You can imagine, dear reader, that I have to go down from the 17th floor to the reception to ask for a service! I called the hotel number and the response was bad and the complaint was ignored and the phone was not fixed! Imagine that you are in Mecca and the clock towers and in this place. Imagine that my reservation was a presidential suite!! So how are the rest of the rooms?
Not 5 star at all, could be 2 or 3
ShareefAlmubarak 27/09/2021 经 TripAdvisor 认证的评论
Unacceptable reception, no one at welcome priority, in addition to very old furniture it’s damaged and broken at multiple sites, the toilet of the second room at the living room, and after requesting the welcome gift and waiting for long time it wasn’t good. Bad experience despite offering free parking for one time only after unpleasant argument.
Thank you ismahan
bseumia 25/09/2021 经 TripAdvisor 认证的评论
wonderful stay in front of the kaaba ! Everything was wonderful the mosquee was near the check in very fast ,the welcome of ismahan who’s greeted us with many attentions was wonderful We upgrate because we are all accor member All was extra !!
Clean ,easy access to Kaabah
Binafif 13/09/2021 经 TripAdvisor 认证的评论
Staff in reception are very good, smily & helpful. The unit is very clean well organised , a bit small. Very good breakfast with a lot of variety. Kaaba could be seen from the unit.There are shops and restaurants and other hotels brand in the hotel compound.
Great place overlooking Kaba
Adel S 13/09/2021 经 TripAdvisor 认证的评论
Although I booked hotel with Kaba view it was side Kaba view, they give excuse that all rooms are Side views, they promised to update the website. In general it is amazing. They compunsated me with loyalty points refund. The breakfast was tasty and many varieties.
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