Mövenpick Hotel & Residence Hajar Tower Makkah 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 3 229

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Opis

O hotelu

  • Few steps from the Holy Kaaba

  • Kaaba and Haram partial view rooms and Suites

  • A great dining experience

  • Free Wi-Fi internet

  • Laundry and ironing services

Nasze pokoje

Lokalizacja hotelu

Mövenpick Hotel & Residence Hajar Tower Makkah

P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz
21955 MAKKAH
Saudi Arabia

Pozycja GPS:21.419114, 39.824608

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 3 229

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 850

Certyfikat Doskonałości 2023

Perfect

Ocena na stronie TripAdvisor 5.0/5

Anam I Opinia zatwierdzona w TripAdvisor

Excellent stay, impeccable customer service, amazing breakfast. Location was right in front of holy mosque. Very convenient for food and shopping as well. No problems with the hotel only the neighbor’s kids made a lot of noise we complained and then the hotel was kind enough to fix it.

More like a motel, with good access to the haram

Ocena na stronie TripAdvisor 3.0/5

Sightseer05793594832 Rodziny - Opinia zatwierdzona w TripAdvisor

Underwhelming stay. At check in the kaaba view room that we had booked was unavailable. Mr. Turki at checkin was kind enough to upgrade us to a suite with part “haram” view suite which we accepted as there was no other solution. The room however was very old and shabby with furniture falling apart and beds not comfy at all with hard spring mattresses that remind me more of a motel than a 5 star hotel. There was also a smell in the room and corridor which others have mentioned in their reviews. I have stayed at the fairmont too in the Clock Tower and that is fair to say 10/15x better than this hotel. I would not recommend. Even the suite looked like two rooms joined together and the kitchen amenities were all falling apart with the stove not even working. We didn’t want to cook however a feature offered should work! The breakfast was decent but nothing to write home about. Look elsewhere is my recommendation! P.S. Only fairmont has their own prayer room in this building, all other hotels share a communal prayer area on P9/P10 which only a couple of the many lifts go to so it can be a challenge if you wanna pray there.

Amazing stay but...

Ocena na stronie TripAdvisor 5.0/5

нend ѕ Opinia zatwierdzona w TripAdvisor

This hotel is the best I stayed for 2 nights was amazing Staff and reception are amazing I was in room 3220 Room rubbish bin was never cleaned even from the stay pror me But i didnt complain to be honest Thanks to the staff and the hotel management Hend sorour

A good 3 star Hotel

Ocena na stronie TripAdvisor 2.0/5

hishamb01 Couples - Opinia zatwierdzona w TripAdvisor

Resturant, the only thing I can say it’s clean with very welcoming staff. But in terms of quality and taste it’s below average. The same food everyday Bathrroms, clean and functioning but old poorly maintained furniture. The bathroom condition is possibly a 2 star level Limited seats in the lobby considering the large volume in Ramadan time. Check in service was fast as they have good number of staff working the same time Beds were comfortable Private transportation company taking care of airport transportation. Unnecessarily too expensive. You can easily take a car with half the price outside the hotel.

Non clean hotel ,, no honest service

Ocena na stronie TripAdvisor 3.0/5

Abdullah A Opinia zatwierdzona w TripAdvisor

The room service is dirty,, no honest people specially to drop off the airport,, took from me 450 riyal to drop off Jedda international airport,, the hotel car dropped us and left quickly realizing it’s not the right airport,, took us hard times to get to the right airport,, late.

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Sincerely yours, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 664 Liczba opinii 9.5/10 Lokalizacja
  • 4 231 Liczba opinii 7.6/10 Pokój
  • 12 894 Liczba opinii 9.5/10 Obsługa
  • 109 Liczba opinii 2.3/10 Internet
  • 2 370 Liczba opinii 8.4/10 Czystość
  • 2 328 Liczba opinii 8.8/10 Jedzenie
  • 1 350 Liczba opinii 7.3/10 Śniadanie

Zarządzane przez Trustyou

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