Swissôtel Al Maqam Makkah 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 3 540

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Swissôtel Al Maqam Makkah - Image 1
Swissôtel Al Maqam Makkah - Image 2
Swissôtel Al Maqam Makkah - Image 3
Swissôtel Al Maqam Makkah - Image 4
King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955, 21955 Al Maqam, Saudi Arabia

Opis

O hotelu

  • Swissotel Al Maqam Makkah offers panoramic views of the Kaaba and Haram and all city

  • Swissotel Al Maqam Makkah provides two exclusive and convenient direct access to the Haram .

  • Connected to the Clock Towers Complex, offers easy access to Makkah's biggest shopping mall.

  • Located 100m steps away from Haram granting our guests a privileged and convenient passage.

  • take pride in providing a family-friendly accommodation with treats for young guests.

Nasze pokoje

Lokalizacja hotelu

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
Saudi Arabia

Pozycja GPS:21.4193199, 39.82421

Telefon

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Al Khairat Restaurant

Enjoy a wide variety of international and oriental dishes in a unique atmosphere at Al Khairat Restaurant and spend unforgettable times with family and friends at unforgettable gatherings.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 3 540

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 593

Well located , good stay and great experience.

Ocena na stronie TripAdvisor 4.0/5

RRA221024 Rodziny - Opinia zatwierdzona w TripAdvisor

It was my first time to visit Makka , I was really lucky in choosing swissotel Makka , the view from the room was amazing with spiritual vibes , close to Alharam , the stuff so friendly and helpful. I do recommend it to everyone who likes to do Umrah and visit Makka .

Dear Guest, thank you for your positive feedback towards our room, staff, view, and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Good location but improvements needed

Ocena na stronie TripAdvisor 2.0/5

MM99999 Opinia zatwierdzona w TripAdvisor

Some staff were really nice but had one who was sarcastic with the thank you. When in fact the question was to clarify the timing of breakfast only and he sarcastically said thank you. That is not needed, it is up to how I want to respond. Secondly, the workers were very noisy early in the morning disturbing my sleep. Hoover noise, shouting, phone ringing, making it sorcery to go to my afternoon prayer and breakfast. When offered dinner or lunch instead of breakfast as a compensation, was told I have to go alone, when my family were all staying at same hotel and they had breakfast. I asked can you have one person to accompany with and that was refused. The hotel could have at least provided that as an exception. Not only that, I had to keep changing rooms as I could hear the car hornings from the roads. Furthermore I was never offered my welcome drink as a silver member. Hotel needs to focus on their service as I always receive exceptional service in Dubai hotels under Accor. Silver member I am entitled to late check out, o only got late check out due to my complaint about disturbing my sleep

Dear guest, Thank you for taking the time to leave us your feedback, we take all reviews seriously to constantly improve our services, we always do our best to maintain our highest standards of service, because your peace of mind is our number one priority, we do appreciate your feedback regarding our services and staff, and noise, we assure you that your opinion has been shared with the relevant department, as we strive to provide our customers with the best service. And we promise to exceed your expectations on your next visit. Looking forward to welcoming you again soon.

Best Stay in Haram with Kabba View

Ocena na stronie TripAdvisor 5.0/5

Uzma R Opinia zatwierdzona w TripAdvisor

The pillows, the bed , the view ,specially house keeping and above all thebreakfast was awesome. Highly recommended hotel to everyone.keep it up! They helped in everyway from checkin till checkout . Helping boys were everywhere to help out.

Dear guest, may Allah accept your good deeds. Thank you for expressing your opinion, and we are glad that our amenities, bed, view, housekeeping staff, breakfast buffet, and check-in & check-out process have reached your satisfaction. We look forward to serving you during your next visit.

Guest Stay

Ocena na stronie TripAdvisor 5.0/5

Eesa I Opinia zatwierdzona w TripAdvisor

Booked Swissotel Makkah for our Umrah trip. It was an incredible experience over all. We stayed at the Swissotel Makkah. The staff were absolutely brilliant and accommodating. A special mention for Fahad the receptionist who was so polite and extremely helpful. A lovely man and may he continue to be successful InshAllah. Also I would like to mention Eman who was extremely helpful in allowing us to save our luggage as we had to check earlier than our flight time. Lovely person to have working for Swissotel Makkah. Over all an amazing stay and very friendly staff.

Dear Guest, Thank you for choosing Swissotel Makkah, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. and we're glad that you enjoyed our check-in process. We’ll make sure to share your positive feedback with Mr.Fahad and Ms. Eman, to keep up the amazing work. We are waiting to serve you again soon.

Specail Thanks To Mr Saleem At Morning Buffet

Ocena na stronie TripAdvisor 5.0/5

Aliz w Opinia zatwierdzona w TripAdvisor

Amazing People Excellent staff , Special Thanks to Mr saleem At Morning Buffet .such an Honest Gentleman. Excellent service .food was on spot and highly recommended. We will be coming back for sure 😊😊😊. I would like to thanks the full team

Dear Guest, we are delighted you took the time to share your experience at Swissotel Makkah. We are glad that you enjoyed our buffet we’ll make sure to share your positive feedback with Mr.Saleem and the team to keep up the amazing work. We are waiting to serve you again soon.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 4 092 Liczba opinii 9.4/10 Lokalizacja
  • 4 704 Liczba opinii 8/10 Pokój
  • 13 346 Liczba opinii 9.5/10 Obsługa
  • 98 Liczba opinii 5.9/10 Internet
  • 1 989 Liczba opinii 8.7/10 Czystość
  • 1 596 Liczba opinii 9.6/10 Śniadanie
  • 1 574 Liczba opinii 9.5/10 Jedzenie
  • 15 Liczba opinii 10/10 Zrównoważony rozwój

Zarządzane przez Trustyou

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