Swissôtel Makkah 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 6 803

Gwarancja
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Swissôtel Makkah - Image 1
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King Abdul Aziz Endowment, Ajyad Street, 0 MAKKAH, Arabia Saudyjska

Opis

O hotelu

  • Free WiFi

  • limited available parking slots

  • Easy access to Holy Haram

  • Easy access to Abraj mall

  • 24 hours room service

Nasze pokoje

Lokalizacja hotelu

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
0 MAKKAH
Arabia Saudyjska

Pozycja GPS:21.418042, 39.825781

Telefon
Faks +966 12 571 8111

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

AL RUWAD RESTAURANT

Serving an international buffet for the 3 meal periods with famous cuisine from around the world from Mediterranean to Indian, Chinese, South East Asian and Continental cuisines and not forgetting the local Arab cuisine too.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 6 803

Ocena TripAdvisor  4.3/5  Liczba opinii: 3 890

Certyfikat Doskonałości 2025

Great staff

Ocena na stronie TripAdvisor 5.0/5

R A Opinia zatwierdzona w TripAdvisor

Great hotel and staff. Dawood and Majid in concierge were very helpful, genuine and I pray they are promoted. They were attentive and made the stay so much better.

Dear Guest, thank you for taking the time to share your positive feedback. We will make sure to share your feedback with Mr. Dawood and Mr. Majid personally, to keep up the amazing work. We are waiting to serve again soon.

Unhelpful and rude reception staff

Ocena na stronie TripAdvisor 4.0/5

YasminaJohannesburg Opinia zatwierdzona w TripAdvisor

We booked 4 rooms for a family months ago. I checked in at 4am as we had a booking for the night of 19/11. My family, my daughter, her husband and 3 children were booked from 20/11. I had specifically requested the agent to request their rooms to be if not next to each other but on the same floor, When I check in, i showed the Reception the hotel voucher and I asked reception to please allocate them rooms on the same floor. When the family arrived, they were allocated one room on 38th floor and one on 25th floor. They have a 16 year old daughter who now was 13 floors away from her parents! I called and spoke to someone called Mina to no avail. We went to reception everyday from check in to request a room to n the same floor. Today we are checking out and not one person ever came back to us. This is my 3rd stay at Swisshotel and have always enjoyed the service and hotel as the majority of staff are excellent. From the waiters to the security we have had excellent service. I can’t say the same about the Reception staff. They are rude and extremely unhelpful. I do understand that the hotel was exceptionally busy but the level of service from them was very very poor! Each time I have stayed here I have had a problem with the reception staff and their attitude has not changed. Given how busy the hotel was it was extremely inconvenient having children on a different floor to their parents.

Dear Yasmina, may Allah accept your good deeds. Thank you for sharing your experience with us. Please note that your opinion about staff and reservation have been shared with the relevant department. And we strive to provide great service for our guests. Waiting for your next visit.

Location and breakfast 👏

Ocena na stronie TripAdvisor 5.0/5

Golftaf Opinia zatwierdzona w TripAdvisor

Excellent hotel, so close to Masjid al-Haram. Stayed in quad room which I think personally are a bit small for 4 adults. Beds were good and bathroom was clean. Think the hotel was one of the originals so needs an upgrade. Breakfast was excellent and lots of choices and was busy. I would recommend for location and breakfast. Thanks to all the team for their help and advice.

Dear Guest, thank you for your positive feedback towards our beds, bathroom cleanliness, breakfast variety and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. We take your comment about the room small into our consideration to improve our services. Waiting to serve you again on your next visit soon.

Swissotel Makkah

Ocena na stronie TripAdvisor 5.0/5

Vaxson Opinia zatwierdzona w TripAdvisor

Swissotel hotel amazing with a good location for shopping and food. Door step away from the main doors of kabba the views from room breathe taking It’s There are many shops within the building as well as several restaurants serving Bangladeshi and Pakistani food. Overall, a very comfortable place to stay with everything you need within

Dear Guest, thank you for your positive feedback towards food buffet, room view and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Five star

Ocena na stronie TripAdvisor 5.0/5

Md Tipu S Opinia zatwierdzona w TripAdvisor

Good space ,delicious food breakfast and dinner I enjoyed . Mr Firzan and Mr Shakeer hospitality were great too. There dinner items was ymmmy and a lot of selection

Dear Md Tipu, thank you for taking the time to share your positive feedback about staff, buffet variety, hotel size and food quality. We will make sure to share your feedback with Mr. Firzan and Mr. Shakeer personally, to keep up the amazing work. We are waiting to serve again soon.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 870 Liczba opinii 9.5/10 Lokalizacja
  • 6 940 Liczba opinii 8.4/10 Pokój
  • 10 052 Liczba opinii 9.3/10 Obsługa
  • 116 Liczba opinii 4.3/10 Internet
  • 3 653 Liczba opinii 9.1/10 Czystość
  • 2 234 Liczba opinii 8.8/10 Śniadanie
  • 16 Liczba opinii 3.2/10 Strefa wellness

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