Swissôtel Makkah 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 4 563

Gwarancja
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King Abdul Aziz Endowment, Ajyad Street, 0 MAKKAH, Saudi Arabia

Opis

O hotelu

  • Free WiFi

  • limited available parking slots

  • Easy access to Holy Haram

  • Easy access to Abraj mall

  • 24 hours room service

Nasze pokoje

Lokalizacja hotelu

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
0 MAKKAH
Saudi Arabia

Pozycja GPS:21.418042, 39.825781

Telefon
Faks +966 12 571 8111

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

AL RUWAD RESTAURANT

Serving an international buffet for the 3 meal periods with famous cuisine from around the world from Mediterranean to Indian, Chinese, South East Asian and Continental cuisines and not forgetting the local Arab cuisine too.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 4 563

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 628

Location, Comfort, Staff Excellence

Ocena na stronie TripAdvisor 5.0/5

Hhmmhrr Couples - Opinia zatwierdzona w TripAdvisor

Very easy access to the big entrances of Masjidil Haram with ramp for wheelchair. Comfortable, spacious room. On the uppermost floors, clear full view of Kaabah MasyaAllah. Staff are the best we have met in Haramain. All so smiling (which is not always easy to find) very polite and very helpful.

Room service

Ocena na stronie TripAdvisor 5.0/5

rxxhid g Opinia zatwierdzona w TripAdvisor

Osman from room dining was awesome, he was kind and professional. It was a pleasent experience . Osman from room dining was awesome, he was kind and professional. It was a pleasent experience . ———————————————————————————————————————-

Dear Guest, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive feedback with Mr. Osman personally, to keep up the amazing work. We are waiting to serve you again soon.

Amazing experience

Ocena na stronie TripAdvisor 5.0/5

shiponm112 Opinia zatwierdzona w TripAdvisor

Swissotel Makkah is an amazing hotel with brilliant hospitality. They work to perfection and the hotel location is also Brilliant, Will definitely visit again and stay in Swissotel Makkah Insha'Allah. The staff really go above and beyond and even though it is a very busy hotel, the staff smile and always ready to help. Good size rooms and excellent breakfast.

Dear Guest, we were glad to have you at Swissotel Makkah. We strive to provide you with the best spiritual stay. Unwind and enjoy quality time. We are beyond happy with your positive feedback and glad that our location, staff, room size and breakfast buffet have met your satisfaction. We are waiting to serve you again soon.

reservation cancelled without notice

Ocena na stronie TripAdvisor 2.0/5

Shazida A Opinia zatwierdzona w TripAdvisor

I recently stayed at this hotel with my family during our trip for Umrah. While the hotel itself was pleasant, clean, and well-maintained, the experience leading up to our stay was very frustrating. I had booked a room for my family of six in advance and even called the day before our arrival to confirm the reservation. I asked if I needed to make a payment, as other family members had received emails requesting one. The staff assured me that my booking was secure and that I could pay upon arrival. However, when we arrived, we were informed that our reservation had been canceled without any prior notice. Despite confirming everything over the phone, I was left scrambling to secure another room. Unfortunately, the only option available was a smaller room that cost more, and I had to pay the extra charges on the spot. Given that we had just traveled for Umrah, I didn’t want to argue, so I reluctantly accepted the room. Aside from this frustrating reservation issue, I can’t fault the hotel itself. The facilities were nice, and the staff were friendly during our stay. However, the lack of communication and the hassle of having to rebook at a higher rate left a bad impression. If you plan to stay here, I recommend double-checking your reservation multiple times to avoid any surprises.

Dear guest, thank you for your honest opinion about your experience at Swissotel Makkah. and taking the time to leave us your feedback. We are thrilled that you liked our cleanliness, maintenance, facilities, and staff, as we strive to improve our services with every stay. We always do our best to maintain our highest standards of service, so we will make sure to deliver your feedback about the reservation to the relevant departments, and we promise to exceed your expectations on your next visit. Looking forward to welcoming you again soon.

Azmat lovely staff member

Ocena na stronie TripAdvisor 5.0/5

Shazaib T Opinia zatwierdzona w TripAdvisor

Azmat - kindly delivered a lovely warm milk for my 3 year old daughter - the hotel room dining was amazing and really took care of us in our stay! Brilliant service. We really appreciate everything thank you! S&T November 2024 Umrah trip Jzk khair

Dear Guest, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive feedback with Mr. Azmat. We are waiting to serve you again soon.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 729 Liczba opinii 9.4/10 Lokalizacja
  • 7 766 Liczba opinii 8.5/10 Pokój
  • 9 981 Liczba opinii 9.2/10 Obsługa
  • 138 Liczba opinii 6.3/10 Internet
  • 4 350 Liczba opinii 9.1/10 Czystość
  • 1 898 Liczba opinii 9/10 Śniadanie
  • 1 618 Liczba opinii 9.1/10 Jedzenie
  • 18 Liczba opinii 2.2/10 Strefa wellness

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Inne nasze placówki w pobliżu

Makkah - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.