Mövenpick Asara Resort & Spa Hua Hin

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.875 ulasan

Mövenpick Asara Resort & Spa Hua Hin - Image 1
Mövenpick Asara Resort & Spa Hua Hin - Image 2
Mövenpick Asara Resort & Spa Hua Hin - Image 3
Mövenpick Asara Resort & Spa Hua Hin - Image 4

Deskripsi

Keistimewaan hotel

  • Properti di tepi pantai menghadap lanskap tropis nan rimbun

  • Suite lapang dan vila dengan kolam renang pribadi

  • Bourgeois ala Prancis dan masakan Thailand dengan bahan makanan segar dari pasar

  • Kolam renang menghadap ke pantai

  • Ruang pertemuan di tepi laut dengan pencahayaan alami

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Lokasi hotel

Mövenpick Asara Resort & Spa Hua Hin

53 Hua Hin 5 Alley, Tambon Hua Hin , Amphur Hua Hin
77110 PRACHUAP KIRIKHAN
Thailand

GPS:12.619898, 99.952651

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  1.875 ulasan

Peringkat TripAdvisor  4.5/5  846 ulasan

Sertifikat keunggulan 2023

Mediocre Resort Hotel with Significant Security and Other Problems

Catatan Tripadvisor 3.0/5

johankusch Ulasan TripAdvisor tersertifikasi

This hotel is situated around 5 kms from Hua Hin and has excellent rooms and verdant gardens. But that is not enough for a five-star rated resort in Thailand where service is generally not far short of perfect. The breakfast provided was mediocre and like night compared to day relative to the Movenpick BDSM Resort in Bangkok where we previously stayed. There were insufficient staff and, on the first day, we had to clean our own table. We did not especially enjoy the greasy fried fish, undercooked kidney beans, or chicken skin and vegetable stew. The coffee was, however, excellent. On arriving at our accommodation, we were greeted by hordes of over hungry mosquitoes which was a disaster. There was fortunately a nearby 7-Eleven shop which sells insect spray, but it took two fumigations and a couple of hours outside the accommodation to resolve the problem. The 7-Eleven store is also a good place to purchase mineral water (€0.50 for 1.5 litres) if, like us, you find the free supply of bottled tap water is insufficient for your needs. The welcome plate of fruit and pastries provided was, however, delightful. Be aware that there is actually no real beach at this beach resort. During low tide, the beach is accessible via an unstaffed derelict step-way from the swimming pool area and many guests, including those with children, do go down despite red flags at the entrance. Staff told us that accidents have occurred yet no action has so far been taken. The hotel is the only property on the strip that does not have functioning steps to the beach. There are also too few beds and umbrellas in the swimming pool area which means that guests hurry down relatively early to bag their places. Even with a 70% occupancy rate, all spaces were normally taken by 9.30 am. The biggest problem at this hotel is that they operate the Baan Dum seafood restaurant as both part of the hotel and as a facility open to outside visitors. Consequently, there is separate road access for non-hotel guests. At the same time, there are two large open gates from this road into the hotel that are wholly unstaffed, which perhaps explains the theft reported in a recent review. This deficiency has serious security implications and needs to be sorted immediately. The hotel undoubtedly has massive potential but it needs more staff, especially staff who speak at least a little English. The waiting time at the Baan Dum restaurant was for us dire and not the fault of the two obviously exhausted friendly waitresses who were run off their feet. As an Accor platinum cardholder, this was also the first time in Thailand that I was told that the standard welcome drink includes only a mocktail or soft drink. Beer actually costs only around €0.50 a con and Thai wine is not overly expensive - the hotel could and should therefore do better. The food and beverage prices in the hotel are overly expensive and many guests therefore use outside restaurants like the excellent nearby Laciana by the Sea.

Dear Khun Johankusch, I am disappointed to hear that your experience did not meet your expectations.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that we will have a chance to welcome you again in the future. I hope that in the future we will have an opportunity to show you the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Sincerely, Wanwisa Phosri Front Office Manager

great place to visit

Catatan Tripadvisor 4.0/5

Peter S Ulasan TripAdvisor tersertifikasi

great place to visit, we shopped for several hours there and had a wonderful meal. busy and reasonably priced products. range is mainly clothing and food. Not much in the way of electronic equipment, etc, but the clothing was good quality and well priced.

Dear Khun PeterLook, Thank you very much for taking the time to complete our guest questionnaire following your recent stay. It was a great pleasure to learn that you had very much enjoyed your stay with us! Your kind feedback has been passed on to our team, who are always very pleased and motivated to hear when our guests show their appreciation. Many thanks again for sharing your experience with us, and we hope to have the pleasure of welcoming you back in the near future. Sincerely, Wanwisa Phosri Front Office Manager

A little piece of paradise

Catatan Tripadvisor 5.0/5

susan m Ulasan TripAdvisor tersertifikasi

Wonderful throughout. We had a beautiful private pool villa. Staff were exceptional throughout the resort, professional and friendly with great service. Food was excellent in both restaurants. The spa was a highlight, really professional.

Dear Khun 760SusanM,, It was a great pleasure to learn that you had enjoyed your stay with us! Your kind words and feedback have been passed on to our team members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us, and we hope to have the pleasure of welcoming you back in the near future. Sincerely, Pimchanok Suwannapong Assistant Front Office Manager

Serenity Now

Catatan Tripadvisor 5.0/5

bruceangelah Couples - Ulasan TripAdvisor tersertifikasi

Enjoyed 8 nights in a pool villa and loved it. About 6km out from town so close enough for a short Grab ride or hotel shuttle but far enough for true peace and serenity. Pool villa would be a must for us however. Enjoyed 3 spa treatments (1 as part of our package) and these were all amazing. Genuine alternative to Phuket.

Dear Khun Bruceangelah, It was a great pleasure to learn that you had enjoyed your stay with us! Your kind words and feedback have been passed on to our team members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us, and we hope to have the pleasure of welcoming you back in the near future. Sincerely, Wanwisa Phosri Front Office Manager

Beautiful hotel, but needs to iron out a few problems

Catatan Tripadvisor 4.0/5

lightyear40 Ulasan TripAdvisor tersertifikasi

I cannot fault the pool suite for cleanliness, layout and comfort. The pool was also amazing, despite faults.. The breakfast was well set out and high end products were used. Sadly the staff did struggle if there or more than eight in the breakfast room. One example is ordering a beverage, it takes several reminders before receiving a cup of tea etc. However when Hum is visible everything works like clockwork. The customer coffee machine also did not work for my six day visit, maybe that is the reason for the delays. Both dinner reservations were disappointing received burnt chips on both occasions, burnt egg on top of the rice and the gritty stuff made the sea bass unpalatable. Staff disinterested, considering the price spent it was not worth the money. The pool is beautiful, but the lack of maintenance is clearly visible. Clearly the pool is not being supplied with the correct chemical elements,because the grouted areas are covered in Algae. The perimeter tiles above the water line need a clean as well. Other areas are in disrepair like the water spouts and the disused jacuzzi concrete beds. The jacuzzi area is a black mess clearly not vacuumed for a long period of time..

Dear Khun Lightyear40 I would like to be apologized that your experience did not meet your expectations. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Wanwisa Phosri Front Office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 318 ulasan 7.6/10 Lokasi
  • 881 ulasan 8.4/10 Kamar
  • 1.054 ulasan 8.6/10 Pelayanan
  • 13 ulasan 5.7/10 Internet
  • 530 ulasan 7.4/10 Makanan
  • 382 ulasan 7.1/10 Fasilitas
  • 359 ulasan 6/10 Kebersihan
  • 295 ulasan 7.1/10 Sarapan

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