Mövenpick Asara Resort & Spa Hua Hin

Customer review rating (ALL Rating) 4.6/5 1,776 reviews

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Mövenpick Asara Resort & Spa Hua Hin - Image 1
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Mövenpick Asara Resort & Spa Hua Hin - Image 4
53 Hua Hin 5 Alley, Tambon Hua Hin , Amphur Hua Hin, 77110 PRACHUAP KHIRIKHAN, Thailand

Description

Hotel extras

  • Oceanfront property in lush tropical landscape

  • Spacious suites and private pool villas

  • Market fresh, Thai and refined Mediterranean cuisine

  • Swimming pool overlooking the ocean

  • Meeting venue by the sea with natural daylight

Our accommodation(s)

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Hotel location

Mövenpick Asara Resort & Spa Hua Hin

53 Hua Hin 5 Alley, Tambon Hua Hin , Amphur Hua Hin
77110 PRACHUAP KHIRIKHAN
Thailand

GPS:12.619898, 99.952651

Telephone
Fax +66 32 547 762

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,776 reviews

TripAdvisor Rating  4.5/5  900 reviews

Certificate of excellence 2024

Great Value, F&B service needs to improve.

Customer review rating 3.5/5

Kabir Couples - Confirmed reviews ALL

I have been an all Accor gold member for over two years now, Although my experiences with all Accor properties isn't new, I have travelled all over the world and have stayed multiple brands that All Accor group has. That being said, This was an average stay at Movenpick asara. the welcome team, the spa team, Housekeeping were amazing, warm and made you feel special. My stint with the F&B team however was a bit underwhelming. Peak morning hours no server at the pool side, not just me but other guests had to struggle to get the drinks. My packedge included a 'set dinner' experience at Baan Dum restaurant, Upon arrival they did not have that in their records, Following that the lady in charge has no warmth, the menu was not explained and the food was brought to us. I was not asked or informed about the spice levels and that if i wanted any alterations on food. The food arrives and when I asked the lady that its above my toralent spice levels, she smiles and says "you should have told us earlier" and leaves, No remorse or concerns. Very Cold behaviour . Then we order a mango sticky rice, which was served without sticky rice, When we again asked the lady she said we gave you extra mangos, as if she did us a favor, But she was trying to cover up her mistakes. Very weird thing to say to our guets, Very cold behaviour, Definitely not as per Movenpick Standards. Not all was bad, F& B service staff he beach side bar were amazing and warm. I leave this review only so that it helps Movenpick, I really like Movenpick as a brand and have great experiences with their resorts in the middle east in my past travels.

Dear kabir a., Thank you for taking the time to tell us about your experience at the Mövenpick Asara Resort & Spa Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pimchaok Suwannapong Front Office Manager

Excellent services

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We enjoyed our holiday at Huahin Movenpick! The staff is so friendly and Ms Dream is super friendly to our little one! We will come back again!

Dear Khun Yang Y., We very much appreciate your comments regarding your stay at the Mövenpick Asara Resort & Spa Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PImchanok Suwannapong Front Office Manager

Mrs Napapan

Customer review rating 2.0/5

Napapan R. Families - Confirmed reviews ALL

Mixed Experience - Amazing Staff, but Poor Management I recently stayed at [Movenpieck Hua Hin and while some aspects of my stay were excellent, others were deeply disappointing. First, the positives: the restaurant and housekeeping staff were absolutely amazing. Their friendly and professional service was the highlight of our stay. Without their efforts, we would have seriously considered leaving the hotel early and canceling any future reservations. They truly deserve recognition and a raise for going above and beyond. Now, the negatives: at check-in, we were given an old, dirty room that was far below the standard we expected. When we raised concerns, we were told that all other rooms were booked, and no effort was made to offer us an upgrade or any alternative solution. As a loyal [Club Name] member, this was incredibly frustrating, especially since my status was not acknowledged at all. To make matters worse, the 20% discount we were promised was never applied, and no one attempted to resolve this despite multiple inquiries. While the ground-level staff were phenomenal, the management and overall condition of the hotel were unacceptable. I hope significant improvements are made to the facilities and guest service policies. Until then, I cannot recommend staying here. R/ Napapan

Dear Napapan R., Thank you for taking the time to tell us about your experience at the Mövenpick Asara Resort & Spa Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pimchaok Suwannapong Front Office Manager

Good stay

Customer review rating 4.5/5

Vbn Families - Confirmed reviews ALL

Privacy

Dear Khun Viboon N., Thank you very much for taking the time to share your experience of your recent stay. It was nice to see that overall you had enjoyed your stay with us. Your feedback has been passed on to our team. It is an important way for us to review and improve our services, so thank you! The points you raised concerning the have been duly noted and will be addressed for improvement. I do apologies for any inconvenience caused. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future. Sincerely, Pimchanok Suwannapong Front Office Manager

Customer review rating 5.0/5

Tuksanun Families - Confirmed reviews ALL

Everything was on point, we thoroughly enjoyed our time very much. Every meals we had were delicious. The staff, despite being very busy, they are incredibly devoted to their jobs to cater to customer's needs. My friend (Japanese, first time to Movenpick) said it was the best breakfast buffet she has ever had and described the hotel as being a"paradise".

Dear Khun Tuksanun Y., We very much appreciate your comments regarding your stay at the Mövenpick Asara Resort & Spa Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pimchanok Suwannapong Front Office Manager

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Other web-users rate our hotel

  • 343 reviews 8.2/10 Location
  • 892 reviews 8.4/10 Room
  • 1,072 reviews 8.7/10 Service
  • 15 reviews 5.8/10 WiFi
  • 518 reviews 7.7/10 Food
  • 393 reviews 7.4/10 Amenities
  • 361 reviews 5.8/10 Cleanliness
  • 327 reviews 8.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.