Mövenpick Siam Na Jomtien Pattaya

ملاحظة أراء العملاء (رأي ALL) 4.5/5 3,423 أراء

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الوصف

خدمات الفندق الإضافية

  • Only international 5-star hotel outside central Pattaya

  • Panoramic sea views from all rooms

  • Contemporary marine-themed design

  • Pristine beachfront location

  • Family hotel with Little Bird's Club

الإقامات المتوفرة لدينا

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موقع الفندق

Mövenpick Siam Na Jomtien Pattaya

55 Moo 2 Sukhumvit Road Na, Jomtien
20250 PATTAYA
Thailand

نظام تحديد المواقع العالمي (GPS):12.83379, 100.909853

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  3,423 أراء

تقييم TripAdvisor  4.5/5  1,761 أراء

2024 شهادة تميّز

Wanted to stay longer

ملاحظة Tripadvisor 5.0/5

7444tata تقييم TripAdvisor المعتمد

This is my second time in Thailand but first time in Pattaya. I was traveling with my wife and sone. We arrived the hotel and was promptly assisted with luggages. Warm greeting by receptionists. They are very and friendly. Staffs who checked us in explained everything very clear on facilities, restaurant activities etc. I room is well cleaned and the view is amazing. I booked a Family sea view which my son really like it. Breakfast provide various of choices, also there is a station for kid. Kid's club is a bit small but not a problem. Swimming pool is great. On check out, my wife forgot her dress in the wardrobe. Receptionist notify us and offer an assistance to take it back to us. We will come back for sure!!

Our First Time and Also Our Last Time Here

ملاحظة Tripadvisor 2.0/5

GrandTour66212503351 تقييم TripAdvisor المعتمد

We stayed here for three nights, and unfortunately, the experience was far from pleasant. Upon checking in at 3 PM, we headed to our room with a lot of luggage as we were traveling with a small child. After waiting for a long time without our bags, my husband had to go downstairs to collect a couple of them himself. The staff saw him struggling but didn’t offer any assistance. When he returned, I called the call center, provided our room number and bag tags, and requested that they deliver the remaining bags while we went swimming. By the time we returned at 5 PM, the bags still hadn’t arrived, and we had to call again to follow up. One evening, we had dinner at the beachfront restaurant. While we were still eating, a waitress came over and asked if we wanted to order anything else. When we said, “no, thank you,” she immediately handed us the bill, making us feel rushed as though they wanted us to leave. It wasn’t even near closing time, as we had only started eating at 6:00 PM. The staff overall were neither helpful nor friendly. I requested an extra chair for our small child, but the waiter, who I believe was named Game (a tall man with glasses working the Friday morning shift), refused, saying they couldn’t provide one. Additionally, several things in the room didn’t work, including the scale and the safe. A major inconvenience was the keycard malfunction, which required us to ask staff to unlock the door multiple times on our checkout day. The checkout process was another disaster. We had to wait in a long queue for a bellboy to help with our bags. With inadequate, untrained, and unprofessional staff, we eventually decided to carry all eight bags ourselves from the 16th floor while managing our 3-year-old. The staff just stood by, smiling and giving us a polite wai, without offering any real help. No one assisted us in loading our bags into the car either. What a frustrating experience!

Dear GrandTour66212503351, Thank you for taking the time to tell us about your experience at the Mövenpick Siam Na Jomtien Pattaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maiprae Ruengram (Pla) Assistant Guest Experience Manager

Great services, welling to help support team/staff

ملاحظة Tripadvisor 5.0/5

Getaway03995326839 تقييم TripAdvisor المعتمد

Event support teams really good, super good taking care. Professional team services . Recommend to everybody who looking for the venue to luanch some business events. Appreciated your services esp. Khun Kate and all staff working today.

Dear Khun Getaway03995326839, We very much appreciate your comments regarding your stay at the Mövenpick Siam Na Jomtien Pattaya. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Khun Kate. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maiprae Ruengram (Pla) Assistant Guest Experience Manage

Great View

ملاحظة Tripadvisor 5.0/5

sebonghae19 تقييم TripAdvisor المعتمد

Room is spacious & clean with nice bed and pillows. Bathroom is nice, separate bathtub and rain shower (I didn't try the bathtub). Big Balcony with sea view, I enjoyed the sunset from my room and it's so nice. Many kind of foods for breakfast and pool is OK.

Dear sebonghae19, We very much appreciate your comments regarding your stay at the Mövenpick Siam Na Jomtien Pattaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aekachai Phadyenjai (Ekkie) Executive Lounge – Manager

Best accor hotel in Pattaya

ملاحظة Tripadvisor 5.0/5

MissAmmy Couples - تقييم TripAdvisor المعتمد

The hotel is amazing. Staffs are good and polite. Especially at club lounge, Mr. Ekkie, He is very good taking care. He describes everything about the hotel. He gives all the information with all his intentions. I am a gym addicted. A gym girl staff, she is very friendly. She keeps smiling when I ask her a question. And I love that.

Dear Khun Wipavee, We very much appreciate your comments regarding your stay at the Mövenpick Siam Na Jomtien Pattaya. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Khun Ekkie. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maiprae Ruengram (Pla) Assistant Guest Experience Manage

بالاشتراك مع TripAdvisor

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