Mercure Pattaya Ocean Resort 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,143 أراء

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Mercure Pattaya Ocean Resort - Image 1
Mercure Pattaya Ocean Resort - Image 2
Mercure Pattaya Ocean Resort - Image 3
Mercure Pattaya Ocean Resort - Image 4
463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung, 20150 PATTAYA, تايلاند

الوصف

خدمات الفندق الإضافية

  • Ocean resort with mini water park, mini rock climbing & cave

  • 200 metres away from Pattaya beach

  • Walk to beach,Terminal 21 Pattaya, Art in Paradise

  • Pamper your kids everyday with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Pattaya Ocean Resort

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
تايلاند

نظام تحديد المواقع العالمي (GPS):12.94721, 100.887436

الهاتف
فاكس +66 2 659 2889

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,143 أراء

تقييم TripAdvisor  3.9/5  1,014 أراء

Staff not accommodating, terrible breakfast, tiny gym, small and noisy rooms, insects under carpet, rock solid beds.

ملاحظة Tripadvisor 3.0/5

lylnas تقييم TripAdvisor المعتمد

Rooms are small and beds accommodate only 2 people. You have to pay extra for beds for children, even under 12. The manager, blamed this problem on hotels.com but still offered us as customers no compensation for the inconvenience. Our room had lots of tiny insects crawling on the floor which we noted second night. On top of this, we had a room that had an interconnected door and could hear the next door guests arguments the whole night so we got zero sleep. I also asked for extra mattress topper as the beds were rock hard and the front desk said they had none. However, when complaining to the manager they said they have so not sure what is what. The breakfast was terrible with no variation and offered only carbs and fried options and soggy omelettes. We stayed here 2 nights rather than expected 11 nights. Unfortunately I can’t recommend this hotel. Although the pool area is great, despite ice cold water, and the tiny kids club, I think it was a terrible stay and there are much better hotels for families.

This hotel is a Disgrace for the Mercure Brand

ملاحظة Tripadvisor 1.0/5

Explore07404160571 تقييم TripAdvisor المعتمد

I don’t usually write reviews, but this time I feel I have to share my experience. I generally like Mercure hotels, but not this one. I stayed at Mercure Pattaya Ocean Resort from 27 December 2025 to 3 January 2026. Based on other reviews I expected it might be bad, but I didn’t think it could be this bad. I strongly do not recommend this hotel. The rooms are outdated, and the service is the worst I’ve experienced at any Mercure property. The rooms are extremely worn out — old furniture, poor condition, and very small. We requested an extra bed for our child, and after they placed it in the room, it basically became one huge bed from wall to wall. That’s how tiny the room is. There were constant issues with the elevators. From time to time, one of the two elevators didn’t work, which is a nightmare for such a large building. Getting up and down from the 14th floor was a real challenge: the elevator stopped on almost every floor, it was always crowded, and it took forever. Check-in was also problematic. We waited two hours for our room and only got it around 4 PM, even though check-in is supposed to be at 2 PM. I had contacted the hotel staff several days in advance and confirmed our arrival time. Also, I have ALL Accor Platinum status, which normally includes early check-in benefits. On top of that, they gave me the wrong room type. I booked a room with one king-size bed but was given two single beds pushed together, with an uncomfortable gap in the middle. It’s not acceptable to allow these bookings if the hotel cannot provide the promised room type. The front desk staff did not help resolve this at all. Another serious issue: the bathroom sometimes had a strong sewage smell. Someone came once to “fix” it, but the smell never went away. It was absolutely awful. Breakfast deserves a separate mention. Tea bags were only provided if you specifically asked the staff — I have never seen this before, not even in 3-star hotels. I ordered an omelet and waited over 20 minutes, and when it arrived, the toppings were wrong. They remade it three times, and by then I had already finished breakfast with other food. The overall food selection was very limited. To make matters worse, there were small bugs in the room. I couldn’t even identify what they were. They were everywhere — including on the bed, and even crawling on you while you are lying down. Booking reference: PGLSDFKF

Great stay

ملاحظة Tripadvisor 5.0/5

Wen W تقييم TripAdvisor المعتمد

It's a beautiful and convenient downtown hotel. Room is compact and clean, as my Platinum status Anya did her effort to upgrade our room and nice tone of voices to explain my benefits. Pool on upstairs is more peaceful, less kids. Highy recommend Mercure Pattaya.

Good Property, Nice Location, Good Prices

ملاحظة Tripadvisor 4.0/5

Anisharma565 تقييم TripAdvisor المعتمد

Decent Hotel. Location is prominent of course, Service is good too, Rooms are good. Not excellent but yeah good. When you're in Pattaya you hardly try hotel food so yeah same case. But Definitely a nice property, any way it's Mercure. Nightly rate is decent enough.

Great stay good location well trained staff!

ملاحظة Tripadvisor 4.0/5

BBBBBBillly تقييم TripAdvisor المعتمد

I recently stayed at this hotel as my second time. I had checked in with K Anya, her service is very good she always smile to the guest. Khun Bowwie at the bar also really nice she recommended me a lots of the menu which I felt impressed! Lastly I totally enjoyed the service from Khun Phatcha at breakfast she always greeted me with smile which I feel happy!

Dear BBBBBBillly, We very much appreciate your comments regarding your stay at Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Panadda Injai – Front Office Manager

بالاشتراك مع TripAdvisor

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جميع فنادقنا في باتايا

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.