Mercure Pattaya Ocean Resort 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 317 أراء

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Mercure Pattaya Ocean Resort - Image 1
Mercure Pattaya Ocean Resort - Image 2
Mercure Pattaya Ocean Resort - Image 3
Mercure Pattaya Ocean Resort - Image 4
463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung, 20150 PATTAYA, Thailand

الوصف

خدمات الفندق الإضافية

  • Ocean resort with mini water park, mini rock climbing & cave

  • 200 metres away from Pattaya beach

  • Walk to beach,Terminal 21 Pattaya, Art in Paradise

  • Pamper your kids everyday with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Pattaya Ocean Resort

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
Thailand

نظام تحديد المواقع العالمي (GPS):12.94721, 100.887436

الهاتف
فاكس +66 2 659 2889

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  317 أراء

تقييم TripAdvisor  4.0/5  961 أراء

2023 شهادة تميّز

Pleasant Stayed

ملاحظة Tripadvisor 5.0/5

fonnr العائلات - تقييم TripAdvisor المعتمد

Pleasant Stayed It was just 1 night but quality time. Room was decent and water park was fantastic for kids. Location is nat beach front but convenient, nearby shopping mall, 7-11 . Breakfast was good Thank you Front Desk team for warm welcome

Hotel in decline

ملاحظة Tripadvisor 2.0/5

LightPacker605771 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Sadly this hotel has suffered from a lack of care, attention and refurbishment. As a Diamond member with Accor and a hotelier it’s hard to see a hotel that could be so good but is sadly way below standards. Firstly the suite was ok, but the sofa was disgustingly stained which is never a nice start. The room amenities were presented in a wooden box that had stains all over it and glue repair marks, nice idea but poor execution. The TV channels essentially barely work on the English movie channels, with very poor quality picture in the living room and then very poor sound in the bedroom. Worst of all was the food. I ordered a massaman curry (which should not be spicy - even the menu doesn’t show a chili to indicate it’s hot) which was so spicy it was inedible. Then I ordered the sausage sandwich in French bread… which comes in a roll, not baguette and didn’t fit so spilled out. The positives - I appreciate the 24/7 room service offering, and the lobby and public area are decent. The location is great and rooms are quiet with comfy bed, the AC worked well and hot water was great (but the sink design means water takes an age to drain).

Good Hotel, restaurants nearby and 7/11 on door steps

ملاحظة Tripadvisor 5.0/5

Maps25733971913 تقييم TripAdvisor المعتمد

Good chain of Hotel's. Nice rooms. Excellent Swimming pool which is an attraction for kids. Good restaurant and Malls nearby. Receptionists have to be more customer friendly. Walking Street at a distance. AC in the rooms need attention. Overall a Good Hotel

Terrible experience, won’t be back

ملاحظة Tripadvisor 1.0/5

leonac562 العائلات - تقييم TripAdvisor المعتمد

1. Integrity Reason we and our friend’s family choose this hotel instead of villa is the young children love water slide. However, we were only told that the water slide area including kids club will be close for 1 day at arrival by a short hair lady. Unfortunately, we found out the next day that the whole play area will be closed at least weeks. The hotel should announce it on website which is a general practice from other hotel group according to our previous experience, hiding is same as cheating to your customer. 2. Poor staff attitude and terrible remedial for closing of facilities When we express our unpleasant experience, the two front office ladies, namely, Saichon and Ploy are very inexperienced, they kept telling us that the hotel compensate 200baht, and request room number for viewing our membership level. Such an insulting attitude. The front office manager came out, only “yes yes, without doing anything”. Actually, who cares about the 200baht, which have to be used only in the restaurant for a juice maybe, then one coupon needs to pay separate while the T&C didn’t mention nor the staff did. 3. Food and service Breakfast buffet is simple but we saw a table with bacon then we found out that bacon is required to order from the chef, that’s very strange in Thailand. Then a long hair is found in pasta. 4. Housekeeping We believe the hotel is expecting customers to have wet towel and swimming suit in ocean resort. However, when we request extra hanger to put the wet towel outside our room in the balcony. (Accor hotel’s hangers are fixed) the staff only “yes yes wait” then no follow up. Overall the location is good for outside seafood and shopping, however, we will not be back and will move out tomorrow to another resort.

Worst hotel ever

ملاحظة Tripadvisor 1.0/5

levin l تقييم TripAdvisor المعتمد

It was terrible. If I can choose, I would not even give 1 star. The kids waterpark was under maintenance for the whole week, ok fair enough thou it would be only fair if they declare that on their booking website which obviously not the case... but the staff said the kids club is open.. and she gave us 200 batts food voucher. Next morning we went to the kids club but it was also closed. Then we told the staff that we chose this hotel for the kids friendly facilities. Then this reception lady was very rude and said they already gave us 200 batts for compensation. She sounded as if we shouldn’t complain because we took the voucher… really?? 200 batt is really nothing as we flew all the way from London.. and the key point here is that her attitude.. totally unnecessary and utterly unacceptable. Then the best part was that her manager came to greet us but he didn’t apologise, only said yes to our concerns…? I guess we were expecting too much from a so called reputable group of hotels…

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 512 أراء 5.4/10 الإفطار

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منشآتنا الأخرى القريبة

جميع فنادقنا في Pattaya

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.