Dear Mr. E., Please allow me to respond to you in English. Thank you for choosing Mövenpick Hotel Jumeirah Beach and for sharing such a generous review following your stay. It is wonderful to know that our location and the comfort of the hotel were just what you were looking for, while the warm and welcoming approach of our colleagues added a personal touch to your experience. Seeing such a perfect score across your stay, along with your recommendation, is a wonderful reflection of the experience we strive to create for every guest. We are particularly pleased that you felt well recognized as an ALL – Accor Live Limitless member and appreciated our efforts towards more sustainable practices. Your feedback is a lovely encouragement to the team, and I will be delighted to share your kind words with them. It was a pleasure having you and your partner with us. We hope your next visit to Dubai brings you back our way. Warm regards, Alix Loyer Director of Operations

Dear Mr. I., Thank you very much for taking the time to share your wonderful feedback and for rating your experience with us so highly. We are delighted to know that you enjoyed our convenient location, smooth arrival experience, comfortable accommodation, and the cleanliness standards we strive to maintain. Your kind words about Ms. Fatma are truly appreciated. We will be sure to share your recognition with her, as it is always encouraging for our team members to know that their dedication, helpfulness, and warm approach make a positive difference to our guests. We also appreciate your feedback regarding breakfast and will continue working to enhance our offerings and provide an even better experience for our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future and providing you with another excellent stay. Warm regards, Alix Loyer Director of Operations

Dear Ali, Thank you for your wonderful feedback regarding your stay at Mövenpick Jumeirah Beach. We are delighted to know that your experience was wonderful in every way. We are especially pleased to hear your kind recognition of the team and management at The Talk Restaurant. It is rewarding to know that their attentiveness, friendliness, and dedication to resolving any concerns made such a positive impression on your stay. Your appreciation will be shared with them and the entire team. We truly value your comments and look forward to welcoming you back again soon for another memorable stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Hande P., Thank you for your feedback. It is unfortunate to hear that the pool area of our hotel was crowded and that our dinner options were insufficient. The comfort of our guests is our priority, and I will share these issues with the management. Sincerely, Mona Khalifa Front Office Duty Manager

Dear Mehmet, Please allow me to respond to you in English. Thank you for taking the time to share your feedback following your recent business stay. We are truly delighted to learn that your experience was flawless from arrival to departure, and that every aspect of your stay from the comfort and cleanliness of your accommodation to the breakfast selection, WiFi, and the service provided by our team fully met your expectations. It is especially rewarding to know that our convenient location and overall facilities contributed to a smooth and comfortable stay, and that you would confidently recommend us. We also sincerely appreciate your perfect score for our sustainability efforts. Your recognition is greatly valued and encourages us to continue strengthening our commitment in this important area. We look forward to welcoming you back in the near future and ensuring another equally seamless and exceptional stay. Warm regards, Alix Loyer Director of Operations

Dear Mr. B., Thank you very much for sharing your feedback and for rating your stay with us so positively. We are pleased to hear that you enjoyed your 3-day stay, appreciated the smooth check-in experience, comfortable accommodation, and reliable WiFi, and that you found the overall value of your stay to be reasonable, especially with the promotion you benefited from. It is also wonderful to know that you would highly recommend us. We sincerely appreciate your honest comments regarding cleanliness, breakfast selection, team interaction, and sustainability. Feedback like yours is very important to us, as it helps us identify areas where we can improve and enhance the overall guest experience. Please be assured that your remarks have been shared with the relevant departments for review and action. We are also grateful for your loyalty as an ALL Accor Classic member and for your strong support of the loyalty program. We truly value your visit and hope to have the pleasure of welcoming you back again in the future for an even more enjoyable stay. Warm regards, Alix Loyer Director of Operations

Dear Nuket S., Thank you for your kind comments. We are very pleased that you appreciated the location of our hotel and the attentiveness of our staff. We look forward to welcoming you again. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Burcu, Thank you for your kind comments. We are very pleased with the positive feedback you shared regarding our location, our staff, and our cleaning services. We would be delighted to welcome you again. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Muhammed , Thank you for your feedback. We are pleased to hear that you were satisfied with our location. Please be assured that we will take your suggestions regarding your breakfast experience into consideration. We would be delighted to welcome you again. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Irem D., Please allow me to reply in English. Thank you for sharing your feedback regarding your recent stay at our hotel. I sincerely apologize for the issues you faced with our room service, particularly the availability of items on the menu during the night.Your comfort and satisfaction are our priorities, and we appreciate your comments. It would be a pleasure to welcome you back to our hotel in the future for us to restore your faith in our services so please do not hesitate to contact me personally and reach out via email for any further assistance or future stay at ho… Warm regards, Akash Gimhan Front Office Duty Manager Mövenpick Hotel Jumeirah Beach

Dear Oğuz Altıntaş, Thank you for your kind comment. We are very pleased to hear that you were satisfied with your experience at our hotel. We would be delighted to welcome you again. Sincerely, Mohamed Ezzeldin Front Office Manager