Rixos Premium Dubai JBR

Rixos Premium Dubai JBR 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 3.731 görüş

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ALLSAFE onaylı otel

Otelin konumu

Rixos Premium Dubai JBR

The Walk Jbr, Jumeirah Beach Residence, Al Mamsha Street
643660 DUBAI
Birleşik Arap Emirlikleri

GPS:25.0804, 55.136

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Klima
  • Wi-Fi
  • Bar
  • Toplantı odaları

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Daha fazla bilgi edinin

ALL Puanlama  4.7/5  3.731 görüş

TripAdvisor Derecesi  5.0/5  5.653 görüş

Very unprofessional administration

Tripadvisor puanı 1.0/5

535andresv Couples - TripAdvisor onaylı yorum

I received, two days before we went to Dubai, an email stating that our trip was cancelled. I tried to contact the hotel through many expensive communication means ... with no luck. Finally I got contact through using my gold membership of the Accor Group. The people at the Accor Group helped me out, and told it was a mistake and they have corrected it, a DAY before we had to leave!? Many mistakes of the hotel happened during the stay itself, too much to list them all. At the end of the vacation, I looked at my Accord Points and they only added a limited number of points. I'm still asking, months after we came back, why it is such a low number. And still not direct communication, and the communication I receive from the hotel through the Accor Group is a vague answer. The most disappointing stay I had in an Accor Hotel and not at all a 5-star experience!!!

Dear Andres VS, We are deeply sorry to read that you did not enjoy the experience within our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay. Sincerely, Guest Relations Team

Diversified buffet

Tripadvisor puanı 5.0/5

GrandTour09345810911 Friends getaway - TripAdvisor onaylı yorum

We came to Rixos premium turquoise restaurant for having dinner and from the entrance where CHAIMAE is ready to assist you , she welcomed us and accompanied us till our table .. The buffet was a proper five star , we had a lovely dinner , the food is just delicious, an excellent diverse buffet with all manner of foods A special thanks to MAHMUD who checked on us every other 5 min , as well as AFTAB

Dear Lahcen, Thank you very much for sharing this great review of your recent stay at Rixos Premium Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are praise to read that you enjoyed our Turquoise restaurant and that you appreciated the service that has been provided. Furthermore, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Guest Relations Team

Turquoise dinner 😍

Tripadvisor puanı 5.0/5

1236789900mehdi Solo travel - TripAdvisor onaylı yorum

We visited Rixos Premium Jbr to try turquoise restaurant wich was recommended from one of our friends , the restaurant was amazing with a nice Christmas decoration , from the moment we arrived we feelt very welcomed by CHAIMA who was really professional, funny , and kind and she guide us to our table with a lot pleasure , we feel really thankful for her and she is a credit for the restaurant and the hotel , also the gentelman MAHMOUD was available for us all the time and didn’t hesitate to offer assistance every time , also without forgetting AFTAB who was such a polite person .

Dear Mehdi, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. Thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Guest Relations Team

Nice experience

Tripadvisor puanı 5.0/5

Danila G TripAdvisor onaylı yorum

Overall good esperience, se enjoed our dinner. Sushi and chocolate fountain above everything else. Our waiter Bidel was kind and vere collaborative troughout the dinner. We will be back next days for sure

Dear Danil, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Guest Relations Team

Turquoise dinner

Tripadvisor puanı 5.0/5

Moudi H TripAdvisor onaylı yorum

Very excellent service in this restaurant they make really our day we are really happy that we came here and we had our dinner in turquoise and the best persons are mr aftab and mr Judail and the manager mr Ali are also really good thank u so much for your best services

Dear Moudih, Thank you for the time you spent to share your feedback on your recent stay at our Rixos Premium Dubai, to be considered as one of the best hotels you stayed at is certainly high praise We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining experience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kindest regards, Guest Relations Team

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