Mövenpick Frankfurt City 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 127 comentários

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Hotel aprovado por ALLSAFE

Extras do hotel

  • Um hotel com certificação ALLSAFE

  • A 5 minutos a pé do Centro de Exposições de Frankfurt

  • Terraço panorâmico, restaurante Mövenpick e bar com área exterior

  • 288 quartos modernos e 12 salas de reuniões e conferências com luz do dia

  • Ginásio de 130 m² no 8.º piso (gratuito)

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers


Localização do hotel

Mövenpick Frankfurt City

Den Haager Strasse 5

GPS:50.10984, 8.65103

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião


Aprecie uma grande variedade de pratos da culinária regional, especialidades suíças e pratos internacionais. A nossa equipa dá-lhe as boas-vindas num ambiente moderno e elegante. A nossa cozinha de demonstração mostra os bastidores.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.4/5  127 comentários

Classificação do TripAdvisor  4.5/5  1.413 comentários

Bad service

Nota Tripadvisor 2.0/5

Luciano F Couples - Avaliação com certificação TripAdvisor

There’s a good breakfast. Reasonable room. Very bad service. I had to do a late check out, but they didn’t accept it. I paid an extra full night to leave at 7:00 p.m. and they didn’t clean the room, claiming that it would be a home check out. When complaining at the reception, they kept the same statement, even presenting the receipt. Even an apology.

Dear Luciano , First of all thank you very much for having stayed with us. Sincere apologies if our service level was not up to your expectations but rest assured that we will review them in order to provide you with a better experience during your next visit. Detlef Winter General Manager Mövenpick Hotel Frankfurt City

I may consider coming back to the hotel

Nota Tripadvisor 4.0/5

Ziacho Avaliação com certificação TripAdvisor

I spent one night in the hotel as I missed my flight and was given one free night in it. On check-in, the queue was very long as there was only one employee at the counter as the time was around midnight and many passengers has cancelled flights and were transferred to the hotel. However, I need to thank Mr. Michael Harnisch who was the officer helping us with the check in for his support and help. Despite the late time, he kept on smiling and tried to help everyone. The breakfast is very rich and delicious.

Dear Ziacho, thank you very much for thanking the time to share us your pleasant experience during your recent stay. I am most delighted to learn that you were impressed with our services and facilities. Being in the service industry, we believe in providing our guests the best service and attention, and nothing makes us happier than a confirmation of our guest’s satisfaction. Your fine compliments are highly appreciated, especially the services provided by Michael. I shall certainly share them with my staff. Hoping to welcome you again. Detlef Winter General Manager Mövenpick Frankfurt City

The room was quiet

Nota Tripadvisor 3.0/5

Thomas D Solo travel - Avaliação com certificação TripAdvisor

As I usually have an overnight stay at FRA airport only, I try to book a hotel next to the airport, but this time almost everything was sold out, so that‘s why I decided to stay at the Mövenpick hotel next to the trade fair. Check in was quickly done, but I was not offered a welcome drink, which I am entitled to due to my membership of their loyalty program. Once in the room, I could have a good rest, as inside it was very quiet without any noise from the streets or adjacent rooms. The room was good in size, had a comfortable bed and was clean, except the area, where the antiquated kettle (base fixed on a white tray) was standing on a piece of glass with dirt and dust underneath. Nevertheless I would choose this hotel again in the future.

Hallo Thomas, Vielen Dank für Ihren Aufenthalt und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Da sich unsere Gäste bei uns wohlfühlen sollen, ist uns sehr wichtig. ihre Kommentare mit der entsprechenden Abteilung aufzuarbeiten. Über einen erneuten Besuch würden wir uns sehr freuen, um Sie von unserer gewohnten Qualität zu überzeugen.

Rude front desk staff at Movenpick Frankfurt (7am 10/11/22)

Nota Tripadvisor 1.0/5

clga777 Negócios - Avaliação com certificação TripAdvisor

Checked out on the morning of 10/11. Very rude front desk staff with no manners at all- threw my credit card and receipt on the table- they don’t even know how to say ‘thank you’ after a guest stays with them. First and last time with Movenpick Frankfurt.

Terrible hotel and terrible service

Nota Tripadvisor 1.0/5

AbdelrahmanA971 Negócios - Avaliação com certificação TripAdvisor

It’s a terrible hotel , terrible service and bad value of money the only good thing worth mentioning is the good location Next to Messe and subway The reception desk and check in are rude and not professional , breakfast options and cleanliness are terrible in addition to the service every one staying in the hotel was complaining . The rooms aren’t clean as well especially the toilets. Besides all of that the hotel isn’t cheap never going to stay in this hotel again and not recommended.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 304 comentários 8.5/10 Localização
  • 402 comentários 7.1/10 Quarto
  • 344 comentários 6.7/10 Serviço
  • 16 comentários 7/10 Internet
  • 261 comentários 8.2/10 Pequeno-almoço
  • 174 comentários 6.1/10 Limpeza
  • 131 comentários 3.5/10 Custo Benefício

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