Mercure Hotel Kaiserhof Frankfurt City Center

Mercure Hotel Kaiserhof Frankfurt City Center 4,5 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 225 comentários

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Extras do hotel

  • Um hotel com certificação ALLSAFE

  • Memo no centro da capital financeira da Alemanha, Frankfurt am Main

  • Tablet inteligente em todos os quartos com concierge digital e jornais internacionais

  • Todos os 106 quartos estão dotados de ar condicionado e equipamento moderno

  • 8 novas salas de conferências com tecnologia de ventilação e apresentação moderna.

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, Hessen

GPS:50.10827, 8.667662

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião


Cozinha mediterrânica e diversão. Delicie-se com as nossas iguarias ao pequeno-almoço. Inspirada no Mediterrâneo, fresco e saudável. Para reuniões de trabalho e eventos, escolha entre os nossos menus ou regale-se no nosso bufete.

As nossas opções de alojamento

O hotel Mercure Kaiserhof Frankfurt City Center de 4 estrelas Superior, dispõe de quartos Standard e Superior, quartos Privilege luxuosamente decorados com cama dupla e Suites Privilege espaçosas. Todos os 106 quartos para não fumadores são totalmente climatizados, dispõem de WIFI gratuito e um tablet PC para máxima individualidade. As crianças até aos 12 anos de idade ficam gratuitamente no quarto dos pais. As camas para bebés são gratuitas.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.4/5  225 comentários

Classificação do TripAdvisor  4.0/5  440 comentários

Not bad once you are inside; you get what you pay for

Nota Tripadvisor 3.0/5

terrihansonmead Famílias - Avaliação com certificação TripAdvisor

We had an unexpected overnight layover in Frankfurt and I searched the Accor app for options in Frankfurt and landed on the Mercure Hotel Kaiserhof Frankfurt City Center. I've not been disappointed in Mercures before and assumed we would be fine. Once we were in our room, we were fine but getting to the hotel from the main train station and through the check in desk was a bit sketch. The hotel is very close to the train station which is great when you are lugging bags but not so great because of the folks hanging around in the streets. My 17 year old and I were nervous walking passed what appeared to be drugged up homeless people. I am from San Francisco and have walked around the Tenderloin without being afraid so for me to be nervous, it's got to be sketch. Once inside the lobby, it was like we were in a different world and it felt great but the gal who checked us in was not very helpful or friendly. I asked if it was safe to walk outside and she said it was fine if we went left, not right. Our room was comfortable and had a nice view. I was able to open the window and get fresh air. We were right next to a grocery store where we were able to pick up toiletries and sundries that were in our packed bags still at the airport. Caution: the store is big and very busy and a fight broke out as we were waiting in the checkout line. 7 police officers were outside handling it when we left the store to race to our hotel room. We did need dinner so we went left out of the building and it wasn't until we got to the river (a left for a few blocks and then a right for a few blocks) that we were able to breathe easier. There are lots of restaurants within walking distance. We tried a Hawaiian poke bowl place that was really good but if we'd known how close we were to the new old part of Frankfurt, we would have kept walking for a more German experience. Note: I highly recommend the poke bowl place. I used some of my Accor points we'd accumulated during our France/Switzerland trip so we ended up paying about $70 USD for the room. We got a clean, comfortable place to sleep (inside the building) and we were very close to the train station that we needed to take back to the airport. Overall, it was fine. It was an adventure. I don't need to go back.

Worst experience ever

Nota Tripadvisor 1.0/5

Sarah M Friends getaway - Avaliação com certificação TripAdvisor

I was really disapointed by the staff at the front desk,so rude and not approchable at all.I booked a room with 2 separated beds and unfortunately didnt get what I booked and got surprised when I entered the room as nothing looks like the pictures posted on booking.I tried my best to sort out the problem and change the room but the staff at the reception couldn't do much about it as she was telling me all the rooms were occupied and asked for higher floor and 2separated beds nothing was done,went to the room for the forth time after trying and got surprised that the AC was not working,and the phone as well then I was obliged to get back to the same lady as I didnt have other options;she finally gave me other room up and they took whatever they had in the new room (condiments,complimentary water,capsules and slippers)while I was waiting for them to find a solution. When It comes to room service there was literally no service you have to call them many times to make it up and when you come back you find out that only trash bins were emptied and nothing replenishiment and no bed sheets and towels changing for 4nights stay although my several requests .thats was so awful,worst hotel experience ever.I felt like someone was offering me the service for free and I have to beg for the minimum that Im supposed to get.

Hidden gem

Nota Tripadvisor 5.0/5

koen_vm1 Solo travel - Avaliação com certificação TripAdvisor

The Kaisershof Mercure is situated in the rather rough Bahnhofsviertel near Frankfurt Main Station, but as soon as you walk through the door all that is forgotten: friendly staff, quiet and functional rooms, a good bar, a wonderful breakfast.


Nota Tripadvisor 4.0/5

Jacques P Solo travel - Avaliação com certificação TripAdvisor

Nice hotel not far away from the main train station, indeed district a bit dodgy but very practical. Modern design, safe, and well furbished rooms. Hotel is fine ofr a short stay with connection to trains. Metro station and tramway are very near as well.

Good stay good connection

Nota Tripadvisor 4.0/5

jpnarakkat Negócios - Avaliação com certificação TripAdvisor

A good place to stay for business people like us. Need a restaurant and place to eat. I think this one is right in city and also close to railway station. However, there are dark areas close by and it is difficult to walk alone in the night

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 408 comentários 8/10 Localização
  • 453 comentários 6.4/10 Quarto
  • 336 comentários 8.5/10 Serviço
  • 17 comentários 6.1/10 Internet
  • 215 comentários 9.1/10 Pequeno-almoço
  • 203 comentários 4.5/10 Limpeza
  • 77 comentários 8.3/10 Atmosfera
  • 15 comentários 2.5/10 Bar

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