Mövenpick Izmir

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.0/5 รีวิว 99 รายการ

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Mövenpick Izmir - Image 1
Mövenpick Izmir - Image 2
Mövenpick Izmir - Image 3
Mövenpick Izmir - Image 4
Cumhuriyet Blv No 138, Pasaport, 35210 IZMIR, Turkey

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ความพิเศษของโรงแรม

  • Voted Turkey's Leading Business Hotel

  • City center location

  • Stylish and comfortable rooms

  • First-class culinary delights

  • Modular banquet and meeting rooms

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mövenpick Izmir

Cumhuriyet Blv No 138, Pasaport
35210 IZMIR
Turkey

พิกัด:38.42813, 27.134306

โทรศัพท์
แฟกซ์ +90 232 484 80 70

บริการโรงแรม

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ในสถานที่
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
ใกล้กับโรงแรม
  • ที่จอดรถ

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.0/5  รีวิว 99 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 1,722 รายการ

Good facilities but staff service could be better.

คะแนนจาก Tripadvisor 3.0/5

Shirley A Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Our group was greeted with a young waiter handing around a refreshing lemon drink. The sort of thing I have seen in many other good quality hotels I have stayed at. That initial greeting setting the tone for the stay. Unfortunately this young waiter got bored part way through the job, put the tray down and meandered away. There was no obvious entreaty to his time by anyone senior - but just an abandonment of the duty. We were to have a set menu that evening. Our group entered the restaurant and were shown the general area to sit. Salad bowls were already on the table - standard salad with a vinaigrette dressing. We were served a tasty broccoli soup. Next up came some main courses. There were four tables in a row for our group. A number of our party do not eat meat but do eat fish with one or two being vegetarian. Fish - salmon on a bed of vegetables came out. Two staff were calling out the names of our group who were pescatarian. Unfortunately they only asked the first two tables. Those of us on the other two tables had to call the staff people back and ask for our fish. The person who got the vegetable stew was not that impressed with it and sent it back. I had to call a member of staff over to ask to have a drink. The staff did seem to be having a good time. It was good to see them enjoying their job - but it would have been even nicer if they had engaged with us in more depth. There was a sign on the lift door which said the Breeze bar had a happy hour between 6 and 8. It looked decidedly shut at 7pm. In fact a lot of the downstairs looked bereft of staff. The room was clean and as you would expect of this quality of hotel. There was a kettle and some tea bags. I was surprised when I tried to shut the curtain and it came off of the runner. I called reception and they said “oh you’ve pulled the decorative curtain”. So it might help those of us ignorant to such decor to both have a sign to say they are decorative and to put a stopper in the runner to prevent them coming out. The facilities were good as to be expected of a 5 star hotel but the staff could have been a lot more attentive. Lovely people I’m sure but not entirely focused on customer service.

Dear Ms. Shirley, Thank you very much for sharing your constructive evaluation of the services you received from our hotel. We are very sorry that we couldn't meet your expectations regarding the service provided by our valued team members. We are a bit surprised regarding your kind comment about Breeze Bar as it is operating between 07:00 - 23:00 hours. It made us very happy to know that you were happy with the cleanness of the room. Regarding the decorative curtains, we have stoppers on the runners as per the standards however we have informed our technical team to double check all the rooms to avoid similar inconveniences accordingly. Please rest assured that your kind comments have been shared with related department heads to take serious actions. We would like to emphasize that your feedback is extremely valuable for the development of our work to continuously improve the quality of our services. Our goal is to completely exceed your expectations on your next visits. We will be happy to welcome you again at Movenpick Hotel Izmir. Sincerely, Hotel Management

Aegean Sea magic

คะแนนจาก Tripadvisor 5.0/5

SusanC4948 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Izmir is a delightful town and the Movenpick Izmir is only a block away from the Aegean Sea. We were here for two nights and enjoyed walking along the seaside promenade taking in the sights in both directions. There is a market area about a kilometre in one direction (near the clock tower) and a restaurant strip about the same distance in the other direction. There are a couple of supermarkets within a block as well and looking over the Aegean Sea is magical. Izmir is also one of the warmer spots in Turkey in March. Our room 415 didn’t have a sea view but was quiet even with the windows open because it was away from the main roads. The room had a queen bed and queen size doona. There's a luggage rest and hanging space, large desk and chair as well as a comfortable arm chair with leg rest/stool and small table. It had a small TV, bar fridge, coffee and tea making facilities. Lighting in the bedroom is three lamps, two bed head reading lights, a desk light and a light in the hanging space. Power points are by each side of the bed and above the desk. The bathroom had a shower over a bath and a decent sized sink with mirror. The hotel WIFI login starts with the option for member login, next you can login with phone number before, at the bottom, the option to login with just room no and surname can be found. Just a note that a mis-capitalization of the surname had to be resolved by reception to allow a future attempts to connect to work. There is an air conditioner / heater in place but, as in common in Turkey, it is a central system which can either heats or cools the whole building so no cooling is available in winter. The double glazed windows can be opened which we needed to do when the heating rocketed up to 31 degrees after we tried to change it from 24 degrees to 21 degrees. We were given a fan, opened the windows and turned the heating off and managed to get the temperature down. It was then we realised it was the same in most Turkish hotels but still don't understand why lowering the thermostat resulted in the such extreme heating here! Lesson learnt. After this, in Turkish hotels we just turned the air conditioner / heater off completely. There was a bar on the 11th level with sea views but we didn’t try it. The buffet restaurant for breakfast had a range of hot foods, cereals, breads, etc and the food was nice. They always had some Turkish specialities and supplied sparkling water and Bircher muesli we hadn’t seen elsewhere. The restaurant had views at ground level so you can people watch.

Comfortable rooms, good location

คะแนนจาก Tripadvisor 4.0/5

Charles_and_Susan รีวิวที่ได้รับการรับรองจาก TripAdvisor

This was one of the hotels on our tour of historical Turkey. Our evening meal was in a separate room on the 10th floor along with other group guests. It just felt like we were being hidden from view. The food was good, except for the one vegetarian meal requested which seemed to cause a problem. Her meal took ages to arrive and when it did it was just tastless pasta. Rooms are good and the location is good - went for a walk along the harbour front after dinner. Breakfast is a good selection.

Dear Charles and Susan, Thank you very much for taking the time to tell us about your experience at Mövenpick Hotel Izmir. We are deeply sorry to see that your restaurant experience did not meet your expectations. We have forwarded your comments to our Executive Chef and F&B Manager. We want you to know that your comments will be taken seriously and necessary actions will be taken. At Mövenpick, we strive to offer a superior service experience to each of our guests; Therefore your feedback is very important to us. Our goal is to completely exceed your expectations on your next visits. Your feedback is very valuable and we thank you very much. We will be happy to welcome you again at Mövenpick Hotel Izmir. Regards, Hotel management

Good but not great. Lovely place and great service.

คะแนนจาก Tripadvisor 4.0/5

Jonny3para รีวิวที่ได้รับการรับรองจาก TripAdvisor

A fantastic location, great staff, a lovely sleep and scrumptious food, but sadly the Turkish economy is taking its toll on the hotel. No international charging ports, no English language programs on TV, and very few English speakers. This was a lovely stay I just with Erdogan would help his country try and people rather than himself!

Dear Guest , Thank you very much for taking the time to tell us about your experience at Mövenpick Hotel Izmir. Your comments are very valuable to us.We would like you to know that we have taken the necessary measures to solve the problem. Our goal is to completely exceed your expectations on your next trip. Your feedback is very valuable and we thank you very much. Your comments will be forwarded to the relevant departments and necessary actions will be taken. We will be happy to welcome you again at Mövenpick Hotel Izmir. Best regards, Hotel Management

Nice location.. nice hotel

คะแนนจาก Tripadvisor 5.0/5

Lau1208 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Nice location... nice hotel. The room was spacious, clean and very practical. Attentive staff, if you are a man... A bit disappointed. Excellent breakfast and amenities. It has a bar with a beautiful view on the top floor. In general, the hotel is good.

Dear Lau Medina, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Izmir. We are sorry that your experience did not meet your expectations. We would like to apologise in advance as it appears that something during your experience did not happen in the positive way we usually strive to do things. The only way we can improve is by knowing the details, so we would be very grateful if you would consider sending your feedback and suggestions to İzmir.guest.relations@movenpick.com so we can pro-actively work on creating a better experience. We wished that you had told us your inconvenience situation, then we could have helped you. We appreciate your sharing your comments, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

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