モーベンピックホテルイゲルキンゲン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 465 件のレビュー

モーベンピックホテルイゲルキンゲン - Image 1
モーベンピックホテルイゲルキンゲン - Image 2
モーベンピックホテルイゲルキンゲン - Image 3
モーベンピックホテルイゲルキンゲン - Image 4

説明

ホテルのその他の情報

  • ALLSAFE 認証ホテル

  • 137の客室とスイートルームをご用意しています

  • 2 軒レストラン、バー、眺めのよいテラス

  • 多目的ミーティングルーム

  • 180台の駐車スペースとホテル正面には充電ステーションを備えています

当ホテルの客室

ホテル所在地

モーベンピックホテルイゲルキンゲン

Höhenstrasse 12
4622 イゲルキンゲン
スイス

GPS:47.32659, 7.813272

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  465 件のレビュー

トリップアドバイザーの評価  4.0/5  726 件のレビュー

Staff that need to be advised and not racist

トリップアドバイザーの評価 1.0/5

Azmawati B トリップアドバイザー認証口コミ

Most of the young movenpick egerking staff are nice except one old lady staff. I came to spend the night with my kids n one of them is disabled. When we walked in the front door she arrogantly n loudly said if we were going in or not n this also happened in the lift. Does it really take an hour for her to get to the door? And just look at her condition. I don't know why she did that but to me she is a racist against asians. Maybe movenpick egerkingen should advise her not to do the same to others.

Horrible experience

トリップアドバイザーの評価 1.0/5

Valeria A トリップアドバイザー認証口コミ

Horrible experience. The room was aged and the carpet was disgusting. The room was extremely hot, we couldn't sleep. No air conditioning just a very noisy and totally inefficient fan. I rang reception at 2am in the morning and they said that the only solution was to keep the windows open. We had a young child, the room was at the second floor without any protection on the window. This was clearly not an available option. I asked to speak with a manager and he was not available. I asked if he could give me a call the following day and I am still waiting. This is not the type of quality or customer care that it is expected in a 4 stars hotel. Unpolite, unprofessional and poor quality.

Wonderful Late Breakfast Experience!

トリップアドバイザーの評価 5.0/5

NorthStar40039460541 トリップアドバイザー認証口コミ

Once again, we were warmly welcomed by Mr. Bilel, whose friendliness truly made us feel at home—a special shout-out to him is well deserved! The food was excellent, with plenty of choices to satisfy every taste. The atmosphere was relaxed and never too crowded, which made the experience even more enjoyable. I think we’ll make this an annual tradition. Definitely coming back next year!

Dear Guest, Thank you very much for the great review you gave our hotel. We’re delighted to hear that you enjoyed your stay with us and hope to welcome you back again soon! Best regards, The Mövenpick Team

Good hotel for groups

トリップアドバイザーの評価 5.0/5

GrandTour44801593534 トリップアドバイザー認証口コミ

Very good service and helpful management. All three days we were able to get a good assistant from the hotel. The location is good and highly recommended for tours. Very good service and helpful management. All three days we were able to get a good assistant from the hotel. The location is good and highly recommended for tours.

Dear Guest, Thank you very much for the great review you gave our hotel. We’re delighted to hear that you enjoyed your stay with us and hope to welcome you back again soon! Best regards, The Mövenpick Team

“Disappointing Experience – Far Below Mövenpick Standards”

トリップアドバイザーの評価 1.0/5

Travel54298075461 ファミリー - トリップアドバイザー認証口コミ

Our stay at Mövenpick Egerkingen was a disaster, especially during breakfast. Guests were segregated into groups and served drastically different breakfast qualities in adjacent halls. While one group enjoyed a rich and fresh spread, our group was given stale, limited, and unhygienic options, including dirty glasses, smudged tableware, and unclean tablecloths. Worse, we had to set our own tables and fetch napkins. Adding to the humiliation, a staff member blocked access between the areas, enforcing this segregation and making guests feel like second-class citizens. When we raised concerns, staff dismissed us with a smile, offering no explanation or solution. This discriminatory and unprofessional behavior is unacceptable for Mövenpick. Travelers, especially from Turkey, should avoid this hotel. Think twice before booking—you might be classified as “B-class” instead of receiving the premium experience promised. Mövenpick Egerkingen has failed on all fronts. .

Dear guest Thank you for taking the time to share your experiences with us. We take this opportunity to explain some aspects of your review: We would like to make it clear that travel agencies have the opportunity to individually choose which services they book for breakfast. The tour guides receive a detailed overview from the travel agency about what is included in the breakfast. Based on this selection, our restaurant organizes the separate breakfast buffet under the agreed conditions. Our employees implemented the travel agency's instructions exactly. This is not a form of discrimination, nor is it a lack of respect or hospitality. The quality of our breakfast corresponds to the travel agency's orders. The separation of the groups you perceive is in no way an expression of hierarchy or status differentiation, but rather results from the organizational framework conditions mentioned above. If you have any questions about breakfast selection, we recommend contacting the tour guide directly, who has received all the information from the travel agency. Kind regards Mövenpick team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 315 件のレビュー 8.1/10 ロケーション
  • 461 件のレビュー 6.8/10 客室
  • 405 件のレビュー 7.3/10 サービス
  • 186 件のレビュー 7.1/10 朝食
  • 181 件のレビュー 3.1/10 お値打ち度
  • 173 件のレビュー 6/10 清潔さ
  • 95 件のレビュー 5.3/10 雰囲気
  • 66 件のレビュー 6.2/10 設備

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