イビスバーゼルバーンホフ 2.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,605 件のレビュー

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Margarethenstrasse 33-35, 4053 バーゼル, スイス

説明

ホテルのその他の情報

  • バーゼル市全体で公共交通機関が無料

  • 駅から徒歩3分、空港からバスで20分

  • 旧市街とエキシビジョンセンターは、ホテルの外に停まる16番と2番のトラムでアクセス可

  • 全館でご利用いただける無料Wi-Fi

当ホテルの客室

ホテル所在地

イビスバーゼルバーンホフ

Margarethenstrasse 33-35
4053 バーゼル
スイス

GPS:47.546829, 7.584274

電話番号
ファックス +41 61 201 07 17

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

BAR

親しみやすい雰囲気に包まれたイビスのバーでは、昼夜を問わずいつでもリラックスしてお過しいただけます。お待ち合わせにぜひご利用ください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,605 件のレビュー

トリップアドバイザーの評価  4.0/5  1,133 件のレビュー

2024エクセレンス認証

No communication

トリップアドバイザーの評価 1.0/5

DanOrlando1 Friends getaway - トリップアドバイザー認証口コミ

Booked the hotel a while ago, unfortunately our flights were changed by the airline which left us unable to use the booking. Contacted the hotel and was met with no response at all. I understand rates are non refundable but the to be completely ignored is very disappointing and has put me off using the Accor brand in the future.

Dear Dan, We sincerely apologize for the lack of communication and the inconvenience caused by the situation with your booking. We understand your frustration and regret any disappointment experienced. Rest assured that we will address this issue internally to prevent such occurrences in the future. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a better experience. Best regards, ibis Basel Bahnhof

気持ちの良い滞在経験

お客さまの声 4.0/5

匿名 ビジネス - 確認済みレビュー すべて

清潔な部屋で、朝食も美味しく、快適な滞在でした。 バスタブはなく、シャワーのみでしたが、水圧も温度も問題ありませんでした。 ただ、部屋に冷蔵庫がなかったことと、エアコンの効きが不十分なことは残念な点です。 立地は最高に便利で、ホテルのすぐ横からトラムに乗ることができます。 夏の割引セールで予約しましたが、価格以上の価値がある滞在となりました。

尊敬するお客様、ご滞在をお楽しみいただけたことを嬉しく思います。冷蔵庫の不在とエアコンの効きに関してはお詫び申し上げます。立地の便や朝食の美味しさにご満足いただけたこと、大変嬉しく存じます。またのご利用を心よりお待ち申し上げております。ibis Basel Bahnhofより心からのお礼を申し上げます。

Clean and quiet close to Basel SBB with free public transport tickets provided

トリップアドバイザーの評価 5.0/5

MrsBa13 トリップアドバイザー認証口コミ

Stayed here for a night in June as a connection stopover before getting the ICE train to Germany.  The hotel is in a fantastic location for Basel SBB central station, being a five minute walk to and from there.  The hotel additionally provides an unlimited public transport ticket to get you around the city for free for the duration of your stay (as a one night stay we had a 48 hour ticket for each of us), which was absolutely fantastic and enabled us to see a lot more of the city than we probably would have as public transportation can be very pricey in Basel.  Whilst the room was slightly dated (this is a budget hotel after all!), it was meticulously clean and quiet which as a connection hotel for us was very important to get a good nights rest in after a long day travelling, and another ahead of us.  The staff were very friendly and extremely helpful and spoke several languages to help guests with their queries seamlessly.  We opted into the breakfast as we had an early connection to make and this was plentiful, fresh and of good quality.  There was a staff member constantly checking food to ensure it was replenished. There are additionally many cafes in the close vicinity and at the station if you have more time however.  Would absolutely recommend for a quick, clean and quiet stopover.

Dear MrsBa13, Thank you for choosing to stay at ibis Basel Bahnhof and for taking the time to share your experience. We are delighted to hear that you found our hotel clean, quiet, and conveniently located near Basel SBB. It is wonderful to know that you appreciated the complimentary public transport tickets provided, allowing you to explore the city easily. We are glad that you enjoyed the breakfast and the service provided by our friendly and multilingual staff. Your feedback on the room is duly noted, and we will strive to make improvements where possible. We truly value your recommendation and hope to welcome you back for another quick, clean, and quiet stopover in the future. Warm regards, ibis Basel Bahnhof

Clean, tidy, helpful.

トリップアドバイザーの評価 4.0/5

Kevin D トリップアドバイザー認証口コミ

Nice clean and tidy hotel. Basic as you should expect from Ibis. But nothing to complain about. Very friendly and helpful staff. Everyone spoke English which helped me as I am ashamed my German is very poor. Also good location. Near to the railway station and with two tram stops right outside.

Dear Kevin, Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean, tidy, and our staff helpful. We take pride in offering a comfortable stay in a convenient location. It's great to know that our team's friendliness and English-speaking skills enhanced your experience. We look forward to welcoming you back in the future. Warm regards, ibis Basel Bahnhof

Just a "Meh..." hotel

トリップアドバイザーの評価 3.0/5

Clear_Brook_Rae トリップアドバイザー認証口コミ

I was prompted to write this review because I honestly didn't think this hotel deserved high ratings other than its location was central and within walking distance to train station and bus stops. I was attending a conference and there was a direct bus there from here. The service at the front office was dubious and was told that I needed to come down to check my wifi password everyday as it changed daily... what the...?! Of course this was just a snide remark and you wondered what kind of intention this person had especially from a personnel in hospitality? The only time she smiled nicely was asking you to purchase their buffet breakfast which l declined. The additional stars I gave was the dailly tidy and clean room service and the nice young receptionist who kindly directed me the way to my next destination. The hotel was not cheap and I found out that there were better and cheaper ones around too.

Dear Clear_Brook_Rae, We appreciate you taking the time to provide us with your feedback. We are sorry to hear about your less than satisfactory experience during your stay at our hotel. It is disappointing to learn about the issues you encountered with our front office service and the inconvenience regarding the daily wifi password change. Please accept our apologies for any inconvenience caused. Your comments are valuable to us, and we will address these concerns internally. We are glad to hear that you found our room service and one of our receptionists helpful. We strive to provide a comfortable stay for all our guests, and we regret that we did not meet your expectations. We will take your feedback into consideration to improve our services. Thank you for choosing ibis Basel Bahnhof. Warm regards, ibis Basel Bahnhof

との提携 TripAdvisor

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周辺の他の施設

バーゼルのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。