イビスバーゼルバーンホフ 2.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,563 件のレビュー

イビスバーゼルバーンホフ - Image 1
イビスバーゼルバーンホフ - Image 2
イビスバーゼルバーンホフ - Image 3
イビスバーゼルバーンホフ - Image 4

説明

ホテルのその他の情報

  • バーゼル市全体で公共交通機関が無料

  • 駅から徒歩3分、空港からバスで20分

  • 旧市街とエキシビジョンセンターは、ホテルの外に停まる16番と2番のトラムでアクセス可

  • 全館でご利用いただける無料Wi-Fi

当ホテルの客室

ホテル所在地

イビスバーゼルバーンホフ

Margarethenstrasse 33-35
4053 バーゼル
スイス

GPS:47.546829, 7.584274

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

BAR

親しみやすい雰囲気に包まれたイビスのバーでは、昼夜を問わずいつでもリラックスしてお過しいただけます。お待ち合わせにぜひご利用ください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,563 件のレビュー

トリップアドバイザーの評価  4.0/5  1,136 件のレビュー

2024エクセレンス認証

Very convenient

トリップアドバイザーの評価 4.0/5

Mark R トリップアドバイザー認証口コミ

Rooms somewhat basic but reasonably priced for Switzerland. Very convenient location around the corner from the train station. Getting to the airport is also extremely easy, especially with the included public transit pass. Breakfast was quite good.

Dear Mark R, Thank you for your positive feedback! We are delighted that you found our location convenient and enjoyed our breakfast offerings. Your comments about the room amenities are appreciated, and we strive to provide value during your stay. Best regards, ibis Basel Bahnhof

Short stay

トリップアドバイザーの評価 3.0/5

philiplk Solo travel - トリップアドバイザー認証口コミ

I stayed here for a night. The location is convenient about a 5 min walk from the basel main train station. Room is modest and I had to ask for a kettle from the reception. Bathroom is small with a walk in shower. The pillows are very flat and do not provide any support. Room was quite hot even on a cold night and with the air con switched on. I left the window open but the traffic noise was loud.

Dear philiplk, Thank you for sharing your feedback with us. We are glad to hear that you found our location convenient for your short stay. We apologize for the inconvenience you faced regarding the room amenities and the noise disturbance. Your comments are valuable to us, and we will address these issues with the relevant teams to ensure a more comfortable experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay. Warm regards, ibis Basel Bahnhof

No communication

トリップアドバイザーの評価 1.0/5

DanOrlando1 Friends getaway - トリップアドバイザー認証口コミ

Booked the hotel a while ago, unfortunately our flights were changed by the airline which left us unable to use the booking. Contacted the hotel and was met with no response at all. I understand rates are non refundable but the to be completely ignored is very disappointing and has put me off using the Accor brand in the future.

Dear Dan, We sincerely apologize for the lack of communication and the inconvenience caused by the situation with your booking. We understand your frustration and regret any disappointment experienced. Rest assured that we will address this issue internally to prevent such occurrences in the future. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a better experience. Best regards, ibis Basel Bahnhof

気持ちの良い滞在経験

お客さまの声 4.0/5

匿名 ビジネス - 確認済みレビュー すべて

清潔な部屋で、朝食も美味しく、快適な滞在でした。 バスタブはなく、シャワーのみでしたが、水圧も温度も問題ありませんでした。 ただ、部屋に冷蔵庫がなかったことと、エアコンの効きが不十分なことは残念な点です。 立地は最高に便利で、ホテルのすぐ横からトラムに乗ることができます。 夏の割引セールで予約しましたが、価格以上の価値がある滞在となりました。

尊敬するお客様、ご滞在をお楽しみいただけたことを嬉しく思います。冷蔵庫の不在とエアコンの効きに関してはお詫び申し上げます。立地の便や朝食の美味しさにご満足いただけたこと、大変嬉しく存じます。またのご利用を心よりお待ち申し上げております。ibis Basel Bahnhofより心からのお礼を申し上げます。

Clean and quiet close to Basel SBB with free public transport tickets provided

トリップアドバイザーの評価 5.0/5

MrsBa13 トリップアドバイザー認証口コミ

Stayed here for a night in June as a connection stopover before getting the ICE train to Germany.  The hotel is in a fantastic location for Basel SBB central station, being a five minute walk to and from there.  The hotel additionally provides an unlimited public transport ticket to get you around the city for free for the duration of your stay (as a one night stay we had a 48 hour ticket for each of us), which was absolutely fantastic and enabled us to see a lot more of the city than we probably would have as public transportation can be very pricey in Basel.  Whilst the room was slightly dated (this is a budget hotel after all!), it was meticulously clean and quiet which as a connection hotel for us was very important to get a good nights rest in after a long day travelling, and another ahead of us.  The staff were very friendly and extremely helpful and spoke several languages to help guests with their queries seamlessly.  We opted into the breakfast as we had an early connection to make and this was plentiful, fresh and of good quality.  There was a staff member constantly checking food to ensure it was replenished. There are additionally many cafes in the close vicinity and at the station if you have more time however.  Would absolutely recommend for a quick, clean and quiet stopover.

Dear MrsBa13, Thank you for choosing to stay at ibis Basel Bahnhof and for taking the time to share your experience. We are delighted to hear that you found our hotel clean, quiet, and conveniently located near Basel SBB. It is wonderful to know that you appreciated the complimentary public transport tickets provided, allowing you to explore the city easily. We are glad that you enjoyed the breakfast and the service provided by our friendly and multilingual staff. Your feedback on the room is duly noted, and we will strive to make improvements where possible. We truly value your recommendation and hope to welcome you back for another quick, clean, and quiet stopover in the future. Warm regards, ibis Basel Bahnhof

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 28 件のレビュー 8.9/10 インターネット
  • 513 件のレビュー 8/10 朝食
  • 432 件のレビュー 8.1/10 清潔さ

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