Mövenpick Zurich Regensdorf 4 星

客户意见评级 (ALL 评级) 4.2/5 458 评论

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Mövenpick Zurich Regensdorf - Image 1
Mövenpick Zurich Regensdorf - Image 2
Mövenpick Zurich Regensdorf - Image 3
Mövenpick Zurich Regensdorf - Image 4
Im Zentrum 2, 8105 ZURICH REGENSDORF, Switzerland

描述

酒店其他优惠

  • An ALLSAFE-certified hotel

  • Largest hotel-Congress Hall, in Zurich

  • Only 20 minutes from the center and Zurich Airport

  • A restaurant with atrium garden and bar

  • Direct access to the Migros Fitness Park (fees apply)

我们的客房

酒店位置

Mövenpick Zurich Regensdorf

Im Zentrum 2
8105 ZURICH REGENSDORF
Switzerland

GPS:47.43105, 8.467575

电话
传真 +41 44 871 50 19

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

TRATTORIA CIAO

Enjoy typical Italian creations in our Trattoria Ciao, or its garden. We offer a wide choice of Italian specialties as well as pizza and pasta dishes combined with the perfect Mövenpick wine.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  458 评论

TripAdvisor 评级  4.1/5  919 评论

Good Mövenpick hotel, outside of the city centre, with great staff

Tripadvisor 评级 5.0/5

Swissdiver 经 TripAdvisor 认证的评论

I chose this hotel as I didn't have to be in the city centre on that night. Because of its location (17 minutes train ride plus 3 minutes on a bus or 10-15 minutes by foot), the price was attractive. I was nicely welcomed, and upgraded to a premium room. It was large, with an excellent bed. Bathroom was well equipped although I prefer a shower to a bathtub. Good breakfast. And very important, great staff. A nice option when staying in the area.

Dear Guest, We truly appreciate you taking the time to share your experience with us. We are delighted that your stay at Mövenpick Hotel Zürich Regensdorf met your expectations. Your warm words about the premium accommodation experience mean a lot to us. The spaciousness of your upgraded quarters and the comfort of your bed contributed to creating a pleasant environment for your rest. Regarding your feedback about the bathroom setup, we apologize for any inconvenience caused. Our accommodations offer different configurations to suit various preferences. Finally, we are pleased that you found value in our strategic location and highlighted the professionalism of our personnel. The quality of our breakfast service also adds to the overall experience we strive to deliver. We look forward to welcoming you back during your next visit to the area. Best regards, Mövenpick Hotel Zürich Regensdorf

Expensive, with no pool.

Tripadvisor 评级 4.0/5

monobrow236 经 TripAdvisor 认证的评论

One night stay after watching the Lionesses in Zurich at Euro 2025. Train station a 10 minutes walk and then a short ride into central Zurich. Booked the hotel via hotels com based upon two key criteria. Free parking and a swimming pool. The hotel has neither. Parking is CHF 20 per day and the pool is in a separate facility and costs CHF 33 per person. The receptionist acknowledged that the pool details are incorrect on booking.com and other sites and said the hotel had been in contact to get the details updated. The hotel itself is pretty smart inside, and unimpressive from the outside, in a strange location attached to a small shopping centre in the middle of a residential area. Our queen/queen premium room was large and the a/c worked well. The mattresses were extremely comfortable. Unfortunately the pillows were pathetic, with no stuffing in them at all. Bathroom was clean, however the shower did not have decent water pressure. We booked half board, which given the prices in the restaurant appeared to represent excellent value. We only popped into the restaurant late, after the match, for a quick bite to eat so did not have the full 3 courses on offer. My daughter's soup was incredibly salty, howeverB both mine and my wife's mains were excellent and the waiter was very accommodating. Prices looked extortionate (it cost us CHF 11.80 / GBP 10.50 for a large bottle of sparkling water!) Breakfast was decent, as you would expect, with a good choice of hot and cold dishes.

Dear Guest, We appreciate you taking the time to share your detailed feedback about your stay. We are delighted that the accommodations met your requirements, with spacious quarters and well-functioning climate control. The comfort of our beds has received your recognition, which brings us satisfaction. However, we regret that some aspects of your stay did not meet your expectations. We must clarify that our wellness facilities are operated by our partner Migros Fitness Park, offering hotel guests a 40% discount on their services. Regarding the parking arrangements, we maintain competitive rates compared to similar establishments in the area. Your comments about the water pressure and bedding comfort have been noted. Nonetheless, we are pleased to learn that you enjoyed our culinary offerings. The breakfast selection and restaurant service standards remain among our distinguishing features. We would welcome the opportunity to serve you again in the future. Best regards, Heinz Krähenbühl, General Manager

Serene and Calm Stay..worth it!

Tripadvisor 评级 5.0/5

priyanka d 家庭住宿 - 经 TripAdvisor 认证的评论

Calm, clean and serene..we got a beautiful family room. A minute away from the bus stop. Thanks to Angela at the front office! A great breakfast spread...with a hospitable staff..Shout out to Vivian!! Overall a great stay with a homely feel and great housekeeping service for 5 days. Will stay again for sure.

Dear Priyanka, We truly appreciate you taking the time to share your experience with us. Your wonderful feedback brings joy to our entire team at Mövenpick Hotel Zürich Regensdorf. Our accommodation team takes pride in maintaining the guest rooms to ensure a restful atmosphere, while our dining staff puts their heart into creating a delightful morning experience through our diverse breakfast selection. We are particularly touched by your recognition of Angela and Vivian, whose dedication exemplifies our commitment to personalized service. The convenient transport connections complement our range of services, making every stay seamless for our guests. We look forward to welcoming you back for another delightful stay. Best regards, Mövenpick Hotel Zürich Regensdorf

This is a BAD hotel. DO NOT BOOK.

Tripadvisor 评级 1.0/5

Darren S 经 TripAdvisor 认证的评论

This hotel is terrible. Please don't waste your money, stay somewhere else. There are many bad reviews, mainly due to money been taken or demanded. My stay started badly. The reception was full of luggage, blocking the entrance/exits/fire escapes. Small children running wild. Shouting from an unruly group of guests. There were two guests in front of me at check in, who were getting very upset with the reception staff. I was told abruptly to sit and wait. This continued for 45 minutes, by which time more guest were behind me equally annoyed with the wait (over an hour to check in). This was not the main problem with the hotel. On check out I was over charged for 2 extra breakfasts. When I pointed this out, I had a rude reply accusing me of lying about this. It has now turned into an email argument, which the hotel making up any reason to not return the 40CHF. I had no service for this money taken from my credit card. The argument has so far lasted for over a week, with them refusing to return my money. I will not let the hotel win. RETURN THE MONEY YOU OWE ME.

Dear Darrens, Thank you for sharing your review. We sincerely apologize that your stay did not meet your expectations. The service challenges you encountered during your visit do not reflect our usual standards. Your comments regarding the check-in process and the atmosphere upon arrival are deeply concerning, and we understand how frustrating this must have been. Regarding the breakfast charge matter, our management team will thoroughly review your case and reach out to you directly to resolve this situation promptly. Our front desk team is available around the clock to assist guests with any concerns that may arise during their stay, ensuring immediate resolution and guest comfort. We all do hope to welcome you back in the future for a more enjoyable stay. Best regards, Mövenpick Hotel Zürich Regensdorf

BAD experience

Tripadvisor 评级 1.0/5

GrandTour15670668275 经 TripAdvisor 认证的评论

AVOID Movenpick Regensdorf: Shocking Lack of Service and False Accusations My recent stay at the Movenpick Regensdorf was a nightmare due to abysmal service and outrageous post-checkout accusations. Firstly, despite removing the DND sign for over 7 hours while traveling with a baby, our room was never cleaned, leaving us with diaper odors and an untidy space. Unbelievably, there's no nighttime housekeeping at this so-called 4-star hotel. Secondly, days after a seemingly smooth checkout (confirmed by their own staff), we were falsely accused of damaging the carpet by "showering improperly" and threatened with credit card charges – without any proof! Their refusal of a cash deposit at check-in now seems like a deliberate tactic. Why weren't these issues raised during the 20 minutes we waited in the lobby after checking out? Beyond this, expect no bellboy and a shortage of luggage trolleys. The only redeeming factor is the nearby mall. Do yourself a favor and book elsewhere. If you're stuck with a reservation here, insist on a cash deposit and a pre-checkout room inspection to protect yourself from their dishonest practices. Demand evidence for any damage claims before agreeing to any charges.

Dear Guest, We appreciate you taking the time to share your detailed feedback with us. We are pleased that you enjoyed the convenience of our location next to the shopping center. We sincerely apologize that your stay did not fully meet your expectations. Our housekeeping team maintains rigorous standards to ensure guest comfort, and we regret the oversight during your visit. Please know that our front desk team is available around the clock to address any immediate requirements. Regarding the post-stay matter, we take such situations very seriously and would welcome the opportunity to discuss this directly with you. Our standard procedure includes thorough room inspections both during and after each stay to maintain complete transparency with our valued guests. Therefore, after checking out of the room we found that it was left in a terrible condition with destroyed wet carpet and had to be taken out of service. We understand your concern regarding the accusations, but we must inform you that the room's condition necessitated further action. As far as the pre-authorization is concerned, this is a standard procedure of hotels to ensure that any damages or additional charges can be covered. We hope this clarifies the situation and we are open to discussing this further with you. We hope you will give us another opportunity to demonstrate our true service standards. Best regards, Mövenpick Hotel Zürich Regensdorf team

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其他网络用户评价我们的酒店

  • 223 评论 7.7/10 位置
  • 381 评论 5.9/10 房间
  • 354 评论 7.9/10 服务
  • 9 评论 9.2/10 上网
  • 200 评论 5.6/10 舒适度
  • 189 评论 5.6/10 清洁度
  • 130 评论 6.5/10 早餐
  • 102 评论 4.1/10 性价比

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