诺富特苏黎世市西部酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,093 评论

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诺富特苏黎世市西部酒店 - Image 1
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Schiffbaustrasse 13, Am Turbinenplatz, 8005 苏黎世, 瑞士

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酒店其他优惠

  • Green Key

  • 从机场和市中心可轻松抵达

  • 活动酒店自然采光充足，提供高速互联网

  • 设有游泳池和健身房，健身房配备最新的有氧训练器材和健美操器材

  • 设有 2 间密室逃脱室，带来刺激有趣的体验

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酒店位置

诺富特苏黎世市西部酒店

Schiffbaustrasse 13, Am Turbinenplatz
8005 苏黎世
瑞士

GPS:47.38923, 8.51656

电话
传真 +41 44 276 22 99

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE FLAVE OF ZURICH

THE FLAVE is a unique place which captures the local aromas and tastes of a city, turning them into a culinary experience for its guests.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,093 评论

TripAdvisor 评级  4.0/5  1,673 评论

卓越奖 2024

Stop over for one night

Tripadvisor 评级 3.0/5

raainaann Friends getaway - 经 TripAdvisor 认证的评论

Nice comfortable, clean r, air-conditioned rooms. Ok bathrooms. Only the hotel was under renovation so that was a bit annoying. A quite a mess. Vegetarian options in Breakfast was limited. They need to add more items for vegetarians. Overall a decent stay. Can be much better. Giving it 3.5 star rating.

舒適、整潔、友善的服務

客户意见评级 4.0/5

J H. 情侣住宿 - 所有已确认评论

房間整潔企理，但浴室是採取一慣歐式設計，得一塊玻璃，沖涼一定搞到地地下濕晒。 服務員友善，很幫忙。 早餐好好，選擇豐富，有好多超級食物，例如奇亞籽、蜂蜜等等。

親愛的J H.，感謝您分享寶貴意見。我們很高興您享受舒適整潔的房間和友善的服務。對於浴室設計的建議，我們會進一步研究。期待您再次光臨，體驗更完美的住宿。祝您一切順利。Julia P., Deputy Manager

Great Hotel

Tripadvisor 评级 4.0/5

Sunshine10578716358 经 TripAdvisor 认证的评论

The rooms were excellent and nice. The day we reached Zurich Alice upgraded us to the 5th Floor. Good hotel! Alice was very helpful and supportive to us. The lobby was gorgeous and the entrance lights at night were beautiful. The breakfast was devouring and delicious.

BEWARE HOTEL NOT SUITABLE FOR INDIANS.

Tripadvisor 评级 1.0/5

vinayak s 经 TripAdvisor 认证的评论

BEWARE HOTEL NOT SUITABLE FOR INDIANS. Hotel with Racist Staff. Not suitable for Indians. We were there with family for 5 nights. However we were surprised to see Racist behaviour by Staff of the Hotel especially against Indians & Asians. Even though the hotel is rated as 4 star, the staff is poorly trained. We along with 5-6 other Indian Family arrived at 8 AM at the Hotel after Night Flight from India. The staff asked us to wait till 3PM for check in as they do not allow check in before. When other Indians families left we were surprised to see that they are allowing early check in to White Skinned Families even before 3 PM. On our protest they allowed to check in at our room at 2 PM. Further we noticed, Hotel is overcharging to Indians as compared to others. We asked for marshmellow for my daughter. The staff charged 2 CHF , however it was 1 CHF. This is just one example. staff do not provide services to Indians . They didnt even gave my 4 year child water and asked me to get it from toilet.

Dear Vinayak, We appreciate your feedback and would like to address your concerns to clarify any misunderstandings. Firstly, we assure you that accusations of racism are taken very seriously and are unfounded in this case. Our hotel prides itself on welcoming guests from all over the world, and our diverse staff includes over 14 nationalities, including Indian and Asian team members. We believe in fairness and equality in our service to all guests. Regarding the check-in time, it is clearly stated that our check-in time is 3 PM. Guests who wish to check in earlier have the option of requesting an early check-in, which comes with an additional fee. In your case, there was no early check-in fee paid, which is why the room was not available before 3 PM. This policy ensures that guests who have paid for the early check-in receive their rooms first. It's also important to note that on the day of your arrival, our hotel was fully booked. Our standard check-out time is 11 AM, and it takes time to clean and prepare the rooms for incoming guests. Your room, which was a family room, required additional preparation time. The timing of room availability was not influenced by any protest but by the high occupancy and the necessary cleaning process. Concerning the price of the sweets, we do not have any items priced at 1 CHF. We encourage you to double-check the price list as there might have been a misunderstanding. Lastly, about the tap water situation, you came to the bar with several plastic bottles to refill. The bar was busy at that time, and our staff was attending to guests who were ordering drinks. For your convenience, you were advised to use the water point in the restroom, which provides the same quality of water. Our staff does their best to assist all guests promptly, but during busy periods, priority must be given to those who are making orders. We strive to provide the best possible service to all our guests and are sorry to hear that your experience did not meet your expectations. We hope this explanation clarifies the situation and we look forward to welcoming you again under better circumstances. Best regards, Christophe B General Manager

Bad experience 4 star hotel.

Tripadvisor 评级 1.0/5

PeterPanKl 经 TripAdvisor 认证的评论

This hotel was rated a 4-star in Zurich, which besides the front desk area, it completely looks like a budget hotel. The location is bad, from Zurich Train station, either taking a bus or train from Zurich HB train station , it needs more than 10 minutes walk to reach the hotel. It is better to book a half of the price airport budget hotel which is just next to the train station. Utterly disappointing.

Dear Peter, We are sorry to hear that you did not enjoy the location of our hotel. While location is one factor in a hotel's star rating, many other elements contribute to the overall experience. Our hotel is conveniently situated just 15 minutes from the city center via public transport. We have two tram stations less than a minute's walk away, a bus station within three minutes, and a train station just six minutes from the hotel. Despite this proximity to the city center, our hotel offers a peaceful and quiet environment. Additionally, we are proud to be one of the few hotels in the area with a private garden for our guests to enjoy. Maybe a miscommunication with my team to have all the important information about public transport. We hope this information helps, and we look forward to welcoming you again. Best regards,

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其他网络用户评价我们的酒店

  • 584 评论 8.8/10 位置
  • 761 评论 6.6/10 房间
  • 861 评论 8/10 服务
  • 14 评论 6.1/10 上网
  • 391 评论 5.5/10 舒适度
  • 371 评论 7.7/10 早餐
  • 322 评论 7.4/10 清洁度
  • 169 评论 4.3/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。