Mövenpick Hotel Hanoi Centre 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 627

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Mövenpick Hotel Hanoi Centre - Image 1
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Mövenpick Hotel Hanoi Centre - Image 4
83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi, 10000 HANOI, Wietnam

Opis

O hotelu

  • Stylowe pokoje dla osób podróżujących służbowo lub rekreacyjnie

  • Funkcjonalne zaplecze konferencyjne

  • Innowacyjne pomysły kulinarne

  • Studio fitness i odnowy biologicznej

Nasze pokoje

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Lokalizacja hotelu

Mövenpick Hotel Hanoi Centre

83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi
10000 HANOI
Wietnam

Pozycja GPS:21.025106, 105.844345

Telefon
Faks +84 24 3822 2822

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 627

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 768

GREAT SPOT!

Ocena na stronie TripAdvisor 5.0/5

Kanwar A Opinia zatwierdzona w TripAdvisor

+ Great staff + Great lobby + Great service overall + Adequate facilities, bars and restaurants The only negative would be that the breakfast is not particularly delicious. Loved the space. We were 9 people in 4 rooms. It's about a 40 minute drive from the airport. We arrived hours earlier and were accommodated adequately and they were very nice with late check out also. Good ownership by staff.

Dear kanwara2013, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hanoi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay in Hanoi

Ocena na stronie TripAdvisor 4.0/5

jjenner1968 Opinia zatwierdzona w TripAdvisor

Good hotel with lovely staff and in a good location. Room was spacious but mind the bed frame - I banged my shin on more than one occasion! Should have been cleaner but nothing too distressing. Best thing about this hotel is the free chocolate hour in the bar - oh wow sooooo good! Lovely pool area and I used the spa, very pleasant and relaxing massage.

Dear jjenner1968, Thank you for your kind feedback. We are delighted to hear that you enjoyed your time with us and the Chocolate Hour, the Spa and the Service our our Team. Our team will be pleased to know they made a positive impression. We apologize for the unpleasant experience off the bed frame. We look forward to welcoming you back for another memorable stay. Yours faithfully,

All my stars go to the staff

Ocena na stronie TripAdvisor 3.0/5

toine9 Opinia zatwierdzona w TripAdvisor

We stayed at this hotel, booked by our travel agents, for 8 nights in November. Overall, the hotel should be more acutely rated as three/four stars. The rooms were adequate but on a small side, and the one allocated to me and my partner was outdated, dark with very dim light, thus feeling rather tatty. It also overlooked the main street and, as insulation was poor, all the noise including the touting of the street vendor could be heard. All my stars go the the staff, especially those working in the Magosteen restaurant, where we had breakfast and some of the lunches and dinners. They were all so nice, helpful and utterly professional, especially Miss Ngoc who was very dedicated and took such great care of us all. Thank you all so much.

Dear toine9, Thank you for taking the time to share your valuable and detailed feedback with us and we apologize if the room did not reach your expectations, we are sorry to hear about the impact it had on your stay. Your feedback regarding the service provided will be thoroughly reviewed, and shared to the Team. We sincerely hope to have the opportunity to welcome you back in the future. Yours faithfully,

Business focused hotel not for a vacation! Underwhelming!

Ocena na stronie TripAdvisor 3.0/5

Matt_vido89 Couples - Opinia zatwierdzona w TripAdvisor

Besides being located well the service and quality of this hotel is average at best. The service is underwhelming and the staff is often rude and unhelpful. I would suggested numerous other hotels in the area that are less expensive and superior!

Dear Matt_vido89, Thank you for taking the time to share your valuable and detailed feedback with us and we apologize for the shortcomings you experienced during your visit. We are sorry to hear about your non satisfaction and we would like to apologize about it. We are sincerely sorry if we could not reach your satisfaction. Sincerely,

Feeling a bit dated

Ocena na stronie TripAdvisor 4.0/5

David M Couples - Opinia zatwierdzona w TripAdvisor

We enjoyed our couple of nights at Mövenpick Hanoi, but found room a bit dated, and the new outdoor pool not that enticing. The restaurant was expensive with the food being average, but over all the location was good and service excellent. Would not recommend going out of your way to visit the 5pm chocolate buffet

Dear David M, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Hanoi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve in the points you have mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 197 Liczba opinii 9.4/10 Lokalizacja
  • 238 Liczba opinii 7.7/10 Pokój
  • 354 Liczba opinii 9/10 Obsługa
  • 10 Liczba opinii 0/10 Internet
  • 120 Liczba opinii 8.6/10 Jedzenie
  • 109 Liczba opinii 8.9/10 Udogodnienia
  • 105 Liczba opinii 9.1/10 Śniadanie
  • 95 Liczba opinii 9.3/10 Klimat

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