Hotel de l'Opera Hanoi - MGallery Collection 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 063

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29 Trang Tien street, Hoan Kiem district, 10000 HANOI, Wietnam

Opis

O hotelu

  • Hotel zlokalizowany jest w pobliżu gmachu opery Hanoi i jeziora Hoan Kiem

  • 5-gwiazdkowa obsługa i udogodnienia

  • „Elegancki i współczesny design przenikający do historii i kultury”

  • Całodobowa obsługa pokoi

  • Kryty basen z podgrzewaną wodą, golf i kort tenisowy

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Lokalizacja hotelu

Hotel de l'Opera Hanoi - MGallery Collection

29 Trang Tien street, Hoan Kiem district
10000 HANOI
Wietnam

Pozycja GPS:21.024762, 105.855616

Telefon
Faks +84 24 6282 2888

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 063

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 102

Certyfikat Doskonałości 2024

Great location and good quality

Ocena na stronie TripAdvisor 4.0/5

Dominic C Couples - Opinia zatwierdzona w TripAdvisor

Great location about 5 minutes from the lake which has a great atmosphere for a drink and 10 minutes from the completely manic old market Room reasonable size and nice comfortable large king bed Showers lovely and powerful with a rainfall option A. Bit of noise from the corridor when people come in late but given it’s a limited size hotel luckily it was only a few inconsiderate people during our stay that woke us up in the middle of the night Staff very friendly and helpful and nice Lou he to relax in. We stayed over Christmas Eve and there was a show earlier on which was fun and we particularly liked the piano player in the bar. Very classy

Nice hotel in front of the famous opera

Ocena na stronie TripAdvisor 5.0/5

Pat042 Opinia zatwierdzona w TripAdvisor

An iconic hotel just in front of the opera of Hanoi. Plenty of people come around to take pictures of themselves ... funny. Rooms are comfortable, clean. Don't expect too much about the swimming pool (only a few seats and no real view but you don't go to hanoi for that). Nice and pro staff, good restaurant inside the hotel and very comforable bar with snacks. only negative point : there is next door a bar, with very loud music during the night (bass) which makes the night very unforcomforable (the wall are even tembling ... )

Pleasant stay

Ocena na stronie TripAdvisor 5.0/5

Escape08913805696 Opinia zatwierdzona w TripAdvisor

We had a pleasant stay at this hotel. The staff was friendly and helpful. The hotel had a lovely Holiday atmosphere. They even gave us holiday tea and cookies.The breakfast buffet was also very good with many and hight quality choices. The location is very convenient close to main attractions.

Dear Escape08913805696, Thank you for your recent stay with us at Hotel de L'Opera Hanoi and for sharing your feedback! Pleased to learn that you appreciated the holiday arrangements which our team have made great efforts to put together! From all of us, wishing you a very happy holidays ahead and hope to have the pleasure to welcome you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

Absolutely worse staff ever

Ocena na stronie TripAdvisor 1.0/5

ChristianTosii Opinia zatwierdzona w TripAdvisor

Such an uneducated and misbehaviour staff. If he did study well, he might have a better morality. Sometimes when you're trying to be nice, but some people will not let you do that. Don't hesitate to tell them their fault, or not, they absolutely think that they are right and insult you. Be a nice but wise customer

Dear Christian Tosii, Thank you for taking the time to share your feedback. We value all reviews as they provide us with an opportunity to reflect and improve upon the service we provide to our guests. After carefully reviewing your comments, we were unable to find a record of your stay with us. As we take all guest feedback very seriously, we would like to learn more about your experience to address any concerns appropriately. Please reach out to us directly at H7832-GM1@accor.com with the details of your visit, such as reservation information or specific dates, so that we can investigate this further. Our goal is to ensure every guest enjoys a memorable stay, and we are committed to resolving any legitimate issues. We hope to hear from you soon so we can clarify and assist further. Warm regards, Alberto J. Lugo-Vina General Manager

Worse experience with the service!

Ocena na stronie TripAdvisor 1.0/5

frankmanfe Opinia zatwierdzona w TripAdvisor

You guys should better change your staff attitude. Such awful behaviour, yelling at the others. Definitely not highly recommend this place. I don't think that is hard to be polite and behave gently. last time there. much upset this time =))0

Dear frankmanfe, Thank you for taking the time to share your feedback. We value all reviews as they provide us with an opportunity to reflect and improve upon the service we provide to our guests. After carefully reviewing your comments, we were unable to find a record of your stay with us. As we take all guest feedback very seriously, we would like to learn more about your experience to address any concerns appropriately. Please reach out to us directly at H7832-GM1@accor.com with the details of your visit, such as reservation information or specific dates, so that we can investigate this further. Our goal is to ensure every guest enjoys a memorable stay, and we are committed to resolving any legitimate issues. We hope to hear from you soon so we can clarify and assist further. Warm regards, Alberto J. Lugo-Vina General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 349 Liczba opinii 9.6/10 Lokalizacja
  • 440 Liczba opinii 7.5/10 Pokój
  • 574 Liczba opinii 9.4/10 Obsługa
  • 9 Liczba opinii 8.3/10 Internet
  • 178 Liczba opinii 9.3/10 Jedzenie
  • 172 Liczba opinii 9.2/10 Śniadanie
  • 168 Liczba opinii 8.2/10 Klimat
  • 88 Liczba opinii 7.1/10 Czystość

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