モーベンピックホテルハノイ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,716 件のレビュー

ALLSAFE認証ホテル

情報メッセージ

モーベンピックホテルハノイ
地図で見る
+ 20 サービス

ホテルのその他の情報

  • ビジネスやレジャーのお客様のためのスタイリッシュな客室

  • 機能的な会議施設

  • 斬新なコンセプトのお料理

  • ジム、ウェルネス スタジオ

ホテル所在地

モーベンピックホテルハノイ

83A Ly Thuong Kiet Street
Tran Hung Dao, Hoan Kiem, Hanoi
10000 ハノイ
ベトナム

ファックス: (+84)24/38222822

チェックインは14h00からです

チェックアウトは12h00です

  • 飛行機で

    NOI BAI INTL 35km / 21.75 マイル

GPS:21.025106, 105.844345

ホテルサービス

チェックインはからです - チェックアウトはです

概要
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

当ホテルの客室

ミーティングとイベント

会議室

  • 会議室の数:4

  • 最大サイズ:52 m²

  • パーティの最大ご利用人数:30 人

詳細

お客さまの口コミ
モーベンピックホテルハノイ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.5/5

2,716 件のレビュー

トリップアドバイザーの評価 4.5/5

1,733 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

Family and home when you away

トリップアドバイザーの評価 5.0/5

umesh137 Business - 23/10/2021 トリップアドバイザー認証口コミ

In fact it was an incredible story during the peak of the pandemic Covid 19 I happened to travel to Hanoi and unfortunately i was stuck due to domestic airlines stopped. But during these 100 days the hotel became more than home and all the staff be more than family. From the GM mr Nicolas to every staff were took care as family from the food , hospital visits , arrange transportation words will be short to explain how much it was valuable and supportive. I can assure that no where I could experience such home and family when you away

Dear umesh137, It is such a pleasure to receive your review regarding your stay at our hotel. Our team was happy to know that the time with us has been a comfortable, warm and welcoming experience for you. It is a delight for the team to hear from you after we parted way, and we hope that you are being well. We look forward to welcoming you back. Please take care in the meantime. Kind regards, Nicolas Josi, General Manager, Mövenpick Hotel Hanoi

快適な部屋

お客さまの声 5.0/5

匿名 ファミリー - 29/06/2021 確認済みレビュー すべて

ジャグジーが部屋にあってよかったです。 食事もとても美味しくて好きな時間に好きなものを部屋に持ってきてもらえるのも最高でした。

Warm service excellent location

トリップアドバイザーの評価 5.0/5

rpapa2021 27/03/2021 トリップアドバイザー認証口コミ

I stayed 11 nights at Mövenpick Hanoi, everything was perfect. Very friendly staff always ready to make us feel important. Very good breakfast buffet and a la carte option. Super central location. Everything was perfect, strongly recommended .

Dear rpapa2021, Thank you for taking your time to write this wonderful feedback on our hotel, particularly on our team's dedication and overall services. It is always a pleasure to hear that our guests enjoyed their experience with us, and in this case we are glad that we were able to help you have a long and comfortable stay. We look forward to welcoming you again in the near future, and once again thank you for choosing Mövenpick Hotel Hanoi as your home away from home. Kind regards, Nicolas Josi, General Manager, Mövenpick Hotel Hanoi

The service so bad

トリップアドバイザーの評価 1.0/5

hoalethiviet Business - 14/12/2020 トリップアドバイザー認証口コミ

There are problems in internal processes. Employee's behaviour was too bad. I've always been here because of the convenient location, but from now on, I will never stay there. What a terrible experience!

Dear hoalethiviet, Thank you for taking the time to share your review with us. First of all, we are sorry to hear that you have less than satisfying experience during your stay with us. We would like to assure you that this is a singular problem that is not representative of our services. At Mövenpick Hotel Hanoi, we are always aiming to ensure our guests feel at home with personalised services, as such, your feedback is a valuable information for us to improve in order to serve you better. Please do not hesitate to let us know about the problems you have experienced via Linh.Nguyen@movenpick.com as we would like to understand the issues and resolve them momentarily for you. We wish you all the best and hope that we can regain your trust in the future. Kind regards,

チョコレート

お客さまの声 4.5/5

Takashi ビジネス - 23/11/2020 確認済みレビュー すべて

出張でハノイ訪問しました。始めて泊まりましたが部屋もきれいですし、サービスもすごく良かったです。5時から6時のチョコレートタイムと言うものがあり、食べ放題だったのもすごく良かったです。 また泊まりたいと思います。

落ち着いた客室、充実した朝食

お客さまの声 4.5/5

Uetty ご友人 - 17/11/2020 確認済みレビュー すべて

客室は落ち着いた色合いで、ゆったりと過ごせました。 17時~18時はロビーラウンジで無料のチョコレートタイムがあり、手作りのチョコレートやミニケーキなどを楽しめます。 また、朝食はビュッフェ形式で、パン、サラダ、卵料理、フォーなど種類も豊富でした。 オーダーで野菜と果物の生絞りジュースを作ってくださったのも美味しかったです。

All the little attentions

トリップアドバイザーの評価 5.0/5

Plefoll35 Business - 27/10/2020 トリップアドバイザー認証口コミ

First time returning to this property since the lockdown. Really appreciated all measures taken, without creating anxiety just a warm feeling of safety and care. From the gentle modification of the reception to the care package in the room... All services remain optimum, great breakfast, fast check-in/out... Hope to be back again soon.

Dear Plefoll35, Thank you for sharing this lovely review on our hotel. We are delighted to hear that you have had a wonderful time staying with us. We are glad to know that our effort to create a safe and reassuring experience for our guests during this unprecedented period has been of help and comfort to you. We look forward to welcoming you to our hotel again soon and wish you all the best in the meantime. Kind regards,

駅に近い

お客さまの声 4.0/5

Jackchu ビジネス - 05/10/2020 確認済みレビュー すべて

Late check out に対応いただき助かりました

お客さまの声 4.0/5

ヒ. 24/12/2018 確認済みレビュー すべて

立地やサービスは勿論、フロントや車手配の方の対応なども良かったです。

Dear Hiroaki O., Thank you for your lovely compliment of our hotel. It has been a pleasure serving you during your stay with us and we are glad that you were satisfied with our services. We look forward to having the chance to take care of you on your future visits. We wish you a joyful New Year ahead. Kind regards, Nicolas Josi, General Manager, Mövenpick Hotel Hanoi
お客さまの声 4.5/5

T. 07/06/2018 確認済みレビュー すべて

バスタブもありOK、部屋もきれいでした。朝食もよかったですね。また使います。

Dear Watanabe, Thank you for sharing your wonderful feedback. It is great to know that you enjoyed your stay with us. We would love to welcome you back to Hanoi in the near future. In the meantime, we wish you all the best. Kind regards, Nicolas Josi, General Manager, Mövenpick Hotel Hanoi

最新の20口コミ

との提携 TripAdvisor

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