Pullman Melbourne Albert Park 5 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 2 304

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Pullman Melbourne Albert Park - Image 1
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65 Queens Road, ALBERT PARK, 3004 ALBERT PARK, Australia

Opis

O hotelu

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Feel reassured with access to AXA medical teleconsultation free of charge

Nasze pokoje

Lokalizacja hotelu

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 ALBERT PARK
Australia

Pozycja GPS:-37.84978, 144.978662

Telefon
Faks +61 3 9521 3111

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 2 304

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 764

Disappointing

Ocena na stronie TripAdvisor 3.0/5

Jodes A Opinia zatwierdzona w TripAdvisor

We stayed at the Pullman Melbourne Albert Park for 5 nights for a conference. Our room wasn't ready as the previous occupants had not yet vacated. It was disappointing that as Gold Accor members we had a view of a neighboring building, although we selected a deluxe room, particularly as we had colleagues who were not Accor members who were upgraded to higher floors with lake views. We had to request water and welcome gift. We were very close to the lifts, and it was very noisy. The photos on the website did not match the room we had booked. We had booked a deluxe suite, but there were no armchairs, my partner had broken their foot, we asked if we could please have at least one armchair and footstool but were advised they were all being used. Which they were in the cheaper rooms of our friends! It was meant to have a multimedia connectivity panel, however, noone had any idea what it was. there was no power outlet near the TV, eventually we found someone who understood what an extension cord was and they were able to give us one so we could connect our own multimedia device up. The bar closed quite early, and when we asked the nearest tram stop we were directed to walk four blocks down the road, which was bizarre and annoying as my partner was in a moonboot! We ignored those instructions and found one much closer around the corner. Overall, this hotel was disappointing for a Pullman.

Great stay

Ocena na stronie TripAdvisor 4.0/5

Oz_Bloke169 Couples - Opinia zatwierdzona w TripAdvisor

Overlooking Albert Park lake and close to tram line to City, we enjoyed the food in the restaurant during this stay. Always a pleasure.

Saviour

Ocena na stronie TripAdvisor 5.0/5

Muzzarino74 Opinia zatwierdzona w TripAdvisor

A particular staff member at reception is a life saver, I arrived in an emotional wreck as myself and the family arrived after being directed out of the city by Police due to the Riots. I've never driven in a big city before and that experience made me have a mental breakdown and wanted to flea Victoria. We saw the Pullman on the way out and I swerved in hoping a room was available the staff member unfortunately got me in a middle of a breakdown and made me comfortable and offered us a room as he was worried about my well-being. Being a member it was a quick check in and we were sent to the room again he wanted me to get rest. The room was generous in size and the shower had fantastic pressure plus generous in size. We had dinner at Windows it was good not the best and the Buffet Breakfast had a great selection but alot of peoples not just us said the food tasted off. Parking I was told would be $35 ended up being $70 and my drink voucher that was on my App I was told was invalid for that premises I'm still confused by that but hey we made it out of the Riots and again I can't stress how much the man at reception helped us out.

Room not cleaned before we checked in

Ocena na stronie TripAdvisor 1.0/5

melaniesC6421BC Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

On check in there were wet robes and towels on the bed, the bathroom was dirty, there used coffee cups on the bench and rubbish in the bins. After notifying staff we were shuffled into a smaller room and were not given the option of having our bigger room back after it was cleaned even though we were staying for three nights. Very bad service for such a big chain.

ok but definitely not 5 star.

Ocena na stronie TripAdvisor 3.0/5

suesT1339FE Opinia zatwierdzona w TripAdvisor

Spent 5 days at this hotel. Initially I had received a phone call the night before to say we were being upgraded as the room we had booked was unavailable. Great I thought! Arrived and we were downgraded. Room was VERY shabby and in the Mercure part. We were given 2 free breakfasts and a bottle of wine as compensation. OK great. Funny thing though, we were for a walk around St Kilda, returned back to room and the wine had been taken! (It was given back the next day weirdly!) Got to the room and it was really quite poor so I spoke to concierge. The hotel was fully/overbooked so they couldn't move me. BUT eventually did after 2 nights. We were then upgraded to the Pullman and a Privilege room. Fantastic! BUT, I would not say this is a luxurious 5 star hotel by any stretch of the imagination! Towels: changed only in the pullman not mercure Carpet: never vacuumed Bed: made in pulman but not mercure Washing line above bath didn't reach all the way across so couldn't use Hair dryer in pullman was useless - heating element broken Bath dirty Room smelt stale - almost of stale smoke Windows not clean Yes standards have definitely dropped recently. Hotel staff however were lovely (most of them) and did what they could. But when the hotel is full with conferences they can't cope. They only had 2 people working at the bar and could not manage the number of customers. Overall, the stay was ok, and safe and easy access. But not 5 star.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 575 Liczba opinii 8.1/10 Lokalizacja
  • 1 381 Liczba opinii 6.3/10 Pokój
  • 1 277 Liczba opinii 7/10 Obsługa
  • 20 Liczba opinii 4.3/10 Internet
  • 456 Liczba opinii 4.7/10 Czystość
  • 415 Liczba opinii 5.2/10 Jedzenie
  • 352 Liczba opinii 6.6/10 Śniadanie
  • 296 Liczba opinii 5.3/10 Dobra oferta cenowa

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Albert Park - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.