Mercure Melbourne Albert Park 4 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 1 845

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Opis

O hotelu

  • Dostęp do konferencji Pullman Conference & Events Centre z 32 salami

  • Poczuj się pewniej dzięki darmowemu dostępowi do telekonsultacji medycznych AXA

  • Dostępny strzeżony parking podziemny z usługą parkowania

  • Blisko plaży St Kilda, kultowych targowisk i Chapel Street na zakupy i posiłek

  • Malownicza lokalizacja nad jeziorem, 10 minut od centrum Melbourne

Nasze pokoje

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Lokalizacja hotelu

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

Pozycja GPS:-37.84978, 144.978662

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

ATRIUM BAR AND LOUNGE

Atrium Bar Lounge w parku Albert Park to idealne miejsce na drinka po pracy lub prosty posiłek ze znajomymi w przyjemnej atmosferze. Oferujemy imponujący wybór napojów i fantazyjnych koktajli oraz bogate menu przekąsek.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  3.8/5  Liczba opinii: 1 845

Ocena TripAdvisor  3.7/5  Liczba opinii: 922

Great overnight family getaway in the city

Ocena na stronie TripAdvisor 5.0/5

DockerMatt Opinia zatwierdzona w TripAdvisor

Sensational place to stay. Staff and service levels elite! Comfortable beds, spacious room, buffet breakfast in the restaurant was sensational Left the car at the motel and caught the tram to the city. Tram stop a short walk away Highly recommended

Awful experience

Ocena na stronie TripAdvisor 1.0/5

K S Opinia zatwierdzona w TripAdvisor

We had a very unpleasant trip - the aircon in our room initially did not work, and then started pumping a horrible chemical smell into our room. It was very unpleasant and staff were unhelpful. We were eventually moved rooms at midnight. Overall, the service was very poor - the value for money is terrible, as there don't seem to be enough staff to look after the high volume of guests, and the internal systems are useless (it took almost 3 hours for anyone to respond to requests, we were consistently hung up on by the front desk, and amenities like the iron etc were broken and never replaced). Additionally, we attempted to book room service, but it was never delivered and I am still (almost two weeks later) chasing a refund. It is REALLY hard to find assistance, with calls and emails both unanswered.

Big Name - little service

Ocena na stronie TripAdvisor 2.0/5

bernadettehare Opinia zatwierdzona w TripAdvisor

Rooms not up to standard even though we were promised excellent service. When entering room it was not cleaned, rubbish still in bin, a shower cap was on the smoke detector assuming this was done by the previous occupier. Window not sealed therefore we could hear the traffic as if we were literally on the street . There is more and finally they made up by giving us 50 percent off the dinner meal and we are glad they did cause the meal was suitable for a 3 year old !! The portions were next to nothing ! I cannot explain how dissatisfied and disappointing this stay was !

Do not stay at this hotel

Ocena na stronie TripAdvisor 1.0/5

LisaO2472 Opinia zatwierdzona w TripAdvisor

Do not stay at this hotel under any circumstance. We booked a room in this hotel and we were given a room that would not be fit for 1 star Hotel. Lots of works happening in hotel and parts are like a building site. We requested the king room which we had booked. After about 10 mins receptionist said she had a queen room if we would like to see. It was 12 at night. We had no choice. No apology was given. We were given vouchers for brekafast and told that we would get breakfast on hotel. We ended up paying 50 dollars for breakfast. Pool was not supervised. Kids were in and out of steam room and jacuzzi.

Very average - service not great

Ocena na stronie TripAdvisor 3.0/5

554nickt Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed for business meetings and overall service was disappointing, not helpful, most things don’t work or seem to much trouble to sort out both from a room and also meeting perspective Room very basic and breakfast was average at best with most things running out, coffee machines broken and food quality fairly poor Also by a main road so when using meeting rooms noise is quite off putting and makes hearing people more difficult than it should be

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 582 Liczba opinii 8.4/10 Lokalizacja
  • 1 333 Liczba opinii 4.9/10 Pokój
  • 1 109 Liczba opinii 7.2/10 Obsługa
  • 50 Liczba opinii 2.3/10 Internet
  • 612 Liczba opinii 5.1/10 Komfort
  • 466 Liczba opinii 4.7/10 Czystość
  • 324 Liczba opinii 3.9/10 Klimat
  • 275 Liczba opinii 7.7/10 Śniadanie

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