Mercure Melbourne Albert Park

Mercure Melbourne Albert Park 4 gwiazdki

Ocena klientów (Ocena ALL) 3.7/5 Liczba opinii: 656

Zobacz na mapie

O hotelu

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

Pozycja GPS:-37.84978, 144.978662

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

WINDOWS RESTAURANT

With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Open daily for gourmet buffet breakfast and in the evening for a-la-carte dinner.

Nasze pokoje

Każdy z przytulnych, wygodnych i gustownie urządzonych pokoi i apartamentów hotelu Mercure Melbourne Albert Park stanowi idealne miejsce na relaks, niezależnie od celu podróży. Goście mają do wyboru pokoje typu premium, privilege i rodzinne, każdy wyposażony w duże biurko, telewizor LCD z telewizją kablową, przewodowy i bezprzewodowy Internet, sejf i nowoczesną łazienkę z kosmetykami marki Mercure.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.7/5  Liczba opinii: 656

Ocena TripAdvisor  3.5/5  Liczba opinii: 898

Very Good Customer service by Concierge

Ocena na stronie TripAdvisor 4.0/5

271warrena Friends getaway - Opinia zatwierdzona w TripAdvisor

As others have stated on here, the hotel is on the older side, having said that, the service from start to finish was great and the Concierge Rhett went out of his way to reunite me with my pillow today when I realised it had been left behind upon check out. He went out of his way to organise postage of my item back to me and I really appreciate how quickly he organized everything! The stay itself was ok, the hotel is in a nice quiet part of Melbourne, close to the MCG and other venues, room was clean and we had everything we required . Paid secured parking around the corner is good value as well. For the money it is good value IMO...

Great to be close to the Albert Park!

Ocena na stronie TripAdvisor 5.0/5

Ozzjet22 Friends getaway - Opinia zatwierdzona w TripAdvisor

I had a long stay in that hotel the room was alright a bit wear down but confortable bedroom was just great for a sleeping, I think it soon needed some refurbishment for it but staff was nice and friendly good gymnastics facilities. I can recommend this hotel if you are not fussy a bit of wear down .

Tried to rip me off

Ocena na stronie TripAdvisor 1.0/5

findingdamo Solo travel - Opinia zatwierdzona w TripAdvisor

I mean, as a hotel it was fine. Nice room, pleasant surroundings. But I had a hundred dollar voucher for my birthday. Rang them to make sure it was fine and it was. Showed the guy at checkin and he said to give it over in the morning. So on checkout I handed over the voucher and the guy on the desk said that they couldn't accept a printed voucher and it had to be a card. They eventually took it, considering it was the only reason I was staying at the hotel and everyone else I had talked to had said it was fine. But he couldn't figure out how to put it through so he said he would sort it out later. His version of "sorting it out" was to just charge me the entire fee and throw out the voucher. It took two weeks for anyone to answer my queries. And then I was told "we'll sort it out." It took another three weeks of me asking when it would be sorted out for it to be actually sorted out. No apologies, no compensation, no explanation as to why it happened. Worst customer service I've experienced in a long time and I'm definitely not going back.

Average. Motel room quality

Ocena na stronie TripAdvisor 2.0/5

pinotf Rodziny - Opinia zatwierdzona w TripAdvisor

Stayed here as a family. Entrance foyer was ok however the “family room” we stayed in was like an average old motel room. The carpet was old and dirty and torn in patches throughout the room. Very disappointing! and certainly not worth the price we paid. Additionally parking is an extra cost. And if you want to take your car out more than once a day you have to pay for the valet rate. $35 per day.

Thank you for your feedback pinotf, I am sorry you experienced so many issues during your stay. I hope that you will give us an opportunity to redeem ourselves.

Best stay, best service

Ocena na stronie TripAdvisor 5.0/5

Camper55361521677 Rodziny - Opinia zatwierdzona w TripAdvisor

We are very happy with our stay recently at Mercure Albert park. Because of our platinum membership, we got our room upgraded and it was the Loft room with Sauna and jacuzzi and the room itself was beautifully designed. Thank you for looking after us as always

Thank you for your wonderful review Camper55361521677, it is great to hear that you enjoyed your time with us. Hope to see you again soon.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 406 Liczba opinii 8.4/10 Lokalizacja
  • 955 Liczba opinii 4.9/10 Pokój
  • 684 Liczba opinii 6.6/10 Obsługa
  • 22 Liczba opinii 1.7/10 Internet
  • 451 Liczba opinii 5/10 Komfort
  • 418 Liczba opinii 3.5/10 Czystość
  • 263 Liczba opinii 7.6/10 Śniadanie
  • 196 Liczba opinii 5.3/10 Dobra oferta cenowa

Zarządzane przez Trustyou

Melbourne - wszystkie nasze hotele