MERCURE SHEFFIELD KENWOOD HALL & SPA

Nota clientes Avis (Classificação ALL) 3.8/5 1.044 comentários

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Kenwood Hall Hotel & SPa, Kenwood Road, S7 1NQ SHEFFIELD, Reino Unido

Descrição

Extras do hotel

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

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Localização do hotel

MERCURE SHEFFIELD KENWOOD HALL & SPA

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
Reino Unido

GPS:53.364547, -1.49091

Telefone
Fax +44 114 255 4744

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

LAKEVIEW

Prove as grandes especialidades britânicas, bem como uma seleção de cozinha moderna, enquanto aproveita a vista para o nosso jardim. O nosso menu foi criado pelo nosso experiente Chef que escolhe cuidadosamente os melhores produtos frescos locais.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  3.8/5  1.044 comentários

Classificação do TripAdvisor  3.5/5  2.532 comentários

Outdated and cutting corners. Save your money.

Nota Tripadvisor 2.0/5

P1591EO Avaliação com certificação TripAdvisor

Awful. Wondered whether to write a review but we gave them plenty of chances to try and fix things that went wrong and I would want to know before booking somewhere. Completely dated and the hot water runs out brown at first which is disgusting and an issue in all our rooms. Flushing the toilet resulted in disgusting drain smells. Real lack of attention to detail and necessities - carpet needing vacuuming , hairs and stains on clean towels (stains you’d rather not have for the price), empty toiletries on arrival, dirty drawers and shelves, lampshades, all edges of furniture including the desk and dust and cobwebs on top of the curtains that looked like it had been there for months. The armchairs were not cleaned underneath cushions or in the crevices (not nit picking, it was really obvious) and again, looked like old dust collections and stains. It’s an old building but none of the windows closed properly and we didn’t want outside cigarette smoke. It was impossible to alter the radiator in the room (we didn’t want it on and couldn’t turn it off completely. Staff not helpful when we asked) bad sleep due to noise from other rooms (and outside due to the windows often staff smoking and swearing/shouting about their jobs) Parking feels far from the hotel with luggage and a lot of selfish parking which we worked out were mainly staff. Bad attitude of staff also who smoke at the front of the entrance. If you want to use the spa facilities, book a day and stay somewhere else. I would never stay in the hotel again. Trying to pretend to be green but saving costs on cleaners. It’s common practice in other hotels too but the rooms weren’t clean to begin with and the corridors people often left rubbish due to bins not being emptied and often left for hours. Externally not accessible for wheelchair users but as most guests will have suitcases, poor planning of the placement of chairs in the reception and should be reviewed. Save your money, a travelodge would have been better. Finally, uncomfortable mattress which based on the rest of the room it may have been just as old

Perfect

Nota Tripadvisor 5.0/5

Alison D Avaliação com certificação TripAdvisor

Lovely staff,beautiful comfy room and the food was great. Was lovely to see a wedding party and the room was set up beautifully. We would definitely visit again as we didn't get chance to use the spa . There was a lovely little lake within the grounds that feels very tranquil

Relaxing & peaceful

Nota Tripadvisor 5.0/5

Rachel B Avaliação com certificação TripAdvisor

We come here regularly now,it's such a lovely place, the staff are amazing and do everything they can to meet people's needs! I myself find it relaxing whilst I'm recovering from chemotherapy as I have cancer, the staff have gone beyond helpful, especially Lisa! We're hoping to get a garden suite next time as my auntie who is in her 70,s is coming with us. I'm already looking forward to that & we've only been home a few hours! See you very soon!! Thanks so much! Rachel & Margaret 😊

Dear Rachel and Margaret, Thank you so much for your lovely review, we really do appreciate it and I am so pleased that you continue to return and that Lisa has especially left a lasting impression on your visits. I am so sorry to hear what you are going through and would always encourage contacting me directly before your next stay so that I can ensure you're allocated your requested rooms. Take care. Kind Regards, Dan Wilson Regional General Manager

Muito mau

Nota Tripadvisor 1.0/5

HelgadeSousa Negócios - Avaliação com certificação TripAdvisor

Estive no hotel 1 noite. O check in muito demorado. Não informaram que acesso aos quartos é pelas escadas. Sem elevador. Venderam afternoon tea no restaurabte do hotel como igual ao na nova sala restaurante. Muito diferente... deviam ter esse conhecimento ba receção diferenças. O primeiro impacto do hotel, foram os cigarros no chão. Ficou esta sujidade à entrada do hotel o tempo todo, durante a minha estada. Nao gostei, não recomendo.

Dear HelgadeSousa, Thank you for your review, I am sorry that we did not provide you with an enjoyable experience and would welcome the opportunity to discuss this further with you so I can try to make this right for you and restore your faith in the hotel. Kind regards, Becky

Jardins exuberantes!

Nota Tripadvisor 4.0/5

Fabiana A Viagem a sós - Avaliação com certificação TripAdvisor

Excelente hotel, e numa localização privilegiada. Cercado por jardins que descansam a nossa mente, fica a menos de 2 Km do centro de Sheffield e muito próximo ao Ponds Forge Sports Centre. Ótima opção.

Thank you for your feedback and I am pleased that you enjoyed your stay with us at the hotel and was able to take full advantage of the hotel's location and the 11acres of grounds including the lake Lorraine Lockwood General Manager Kenwood Hall Hotel

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 725 comentários 9/10 Localização
  • 2.055 comentários 5.4/10 Quarto
  • 1.536 comentários 7.7/10 Serviço
  • 39 comentários 4.8/10 Internet
  • 681 comentários 4.9/10 Comida
  • 678 comentários 4.4/10 Limpeza
  • 644 comentários 7.2/10 Pequeno-almoço
  • 597 comentários 3.9/10 Atmosfera

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.