ibis Styles Barnsley 3 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 621 comentários

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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Boas ligações de transporte para o centro de Barnsley, com acesso à M1

  • a 15 Minutos do centro comercial Meadowhall

  • Um hotel com certificação ALLSAFE

  • Localização ideal para casamentos e conferências

  • 5 salas de reuniões personalizadas com capacidade para até 120 pessoas

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Localização do hotel

ibis Styles Barnsley

Whinby Road, Dodworth
S753TX BARNSLEY
Reino Unido

GPS:53.54862, -1.518688

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

IBIS STYLES RESTAURANT

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Avaliações dos nossos clientes

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Classificação ALL  4.2/5  621 comentários

Classificação do TripAdvisor  4.0/5  927 comentários

Too noisy and uncomfortable bed

Nota Tripadvisor 1.0/5

Marika J Avaliação com certificação TripAdvisor

Unfortunately this was not a good stay for us, as we hardly had any sleep. We stayed on a Saturday night, and the frequent sound of room doors banging shut kept us awake until the very early hours of the morning. Although the reception staff were very welcoming and professional, we will not be staying here again, it is far too noisy, the bed was uncomfortable and overall this was not a pleasant experience.

Troublemakers, lack of care from reception staff.

Nota Tripadvisor 2.0/5

reviewer e Avaliação com certificação TripAdvisor

Whilst Ibis claim that trouble makers aren’t a regular occurrence, our experience would say different. We had a family across the room from us that were acting like wild animals, kicking doors, screaming down the corridor and throwing food around. I originally went to complain to the receptionist at around 10:30pm, which they went to talk to the family. At 11:45pm, the family started to kick our doors. We were greeted with the answer “we’ll move you” which I declined because we were not the ones causing trouble, so why should we wake our baby, carry her travel cot and pack up at nearly midnight because of others actions! The receptionist was extremely unsympathetic and said there’s nothing they can do because the family promised 2 hours ago that they’d stop, regardless of them kicking our doors and then at 3am my partner and I were awoken once more. This caused my anxiety to go through the roof and I couldn’t sleep for our 2 night stay. Our weekend ruined as I struggled to leave my room through anxiety, which my partner had to take my daughter out for tea alone because I couldn’t face it. We don’t go out for family holidays often because I care for my unwell mother, so for this time to be ruined by the pure lack of care is upsetting, especially since the 2 night stay wasn’t cheap! Maybe because the parents were spending money at the bar and giving them more money than us, that’s why no action was taken. Glad that family enjoyed their holiday terrorising families with a child in their room.

Dear Guest, Thank you for your feedback. I am so sorry that your stay was ruined by other guests as you say this is not a regular occurrence. I can confirm though that these guests were spoken to numerous of times. Again please accept my apologies if you would like to give me a call at the hotel and we can discuss further. Kind regards, Claire

Poor stay

Nota Tripadvisor 2.0/5

P6509RHharrys Avaliação com certificação TripAdvisor

Avoid the weekend. Plus not a great experience. Think you need to train staff from tge top down because there only as good as they have been shown. The room was not comfortable and not a pleasant stay will be avoiding this hotel for future bookings.

Dear Guest, Thank you for taking the time to leave us feedback. I am sorry that you did not enjoy your stay and that you felt the team wasn't trained enough. Please be assured that I am looking into your feedback. Kind regards, Claire

Not ideal

Nota Tripadvisor 2.0/5

Alesia1989 Avaliação com certificação TripAdvisor

We stayed in a Family room as 2 adults (mother & daughter) and child (daughter). The check in process was good although we were not advised how to get to or find our room, had to work that out for ourselves, the hotel and room was clean. However there are three negative points I would like to feedback. 1. The sofa bed in room 107 is really not fit for purpose, the legs were not flat to the floor, had to be adjusted by us. The mattress was very thin which lead to a very uncomfortable night, despite sleeping on top of the duvet, not much sleep had at all. 2. There were insufficient towels in the room for the number of guests. We had to go to reception to request these. 3. The reception and bar were often unmanned with no bell or anything to alert staff that service was needed. You had to find a staff member. The response from the hotel: I have passed this on to the housekeeping team about the sofa bed and the towels, family rooms should be made up for the amount of people staying and it looks like it got made up for two people. We are currently waiting on all new sofa beds so the quality of our family rooms will be getting better. All of our staff are cross trained and are often going from one area to another but I will look into why areas were Unmanned for long periods of time and I will apologize for this.

Dear Alesia, Thank you for taking the time to leave us feedback. I am sorry that you have experienced issues during your stay I will look into each issue that you have raised. Kind regards, Claire

Silencioso!

Nota Tripadvisor 3.0/5

elysareis Negócios - Avaliação com certificação TripAdvisor

Fui para esse hotel a negócios e fiquei hospedada somente por uma noite. As dependências são limpas e arrumadas. O quarto tem um tamanho bom e com equipamentos necessários. Na recepção tem chá a vontade. O café da manhã é bem simples e com pouca variedade de pães. Os funcionários são gentis e atenciosos.

Thank you for your kind feedback, hopefully see you again in the near future. Kind regards, Dawne and team

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 316 comentários 9.2/10 Localização
  • 877 comentários 6.7/10 Quarto
  • 729 comentários 8.1/10 Serviço
  • 24 comentários 8/10 Internet
  • 488 comentários 7.3/10 Limpeza
  • 345 comentários 5.7/10 Pequeno-almoço
  • 220 comentários 4.3/10 Comida
  • 110 comentários 8.5/10 Atmosfera

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