ibis Sheffield City 3 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 532 comentários

ibis Sheffield City - Image 1
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Shude hill, S1 2AR SHEFFIELD, Reino Unido

Descrição

Extras do hotel

  • Localização no centro da cidade, com fácil acesso a transporte local

  • Estacionamento no Q-Park Castlegate - reserva com antecedência, código IHCG50 em q-park.co.uk.

  • Quartos modernos com divisão com chuveiro privativa

  • Estacionamento com desconto disponível localmente

  • WIFI grátis em todo o hotel

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Localização do hotel

ibis Sheffield City

Shude hill
S1 2AR SHEFFIELD
Reino Unido

GPS:53.383516, -1.462684

Telefone
Fax +44 114 241 9610

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Propriedade 100% não fumadores
Perto da propriedade
  • Estacionamento

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Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.2/5  532 comentários

Classificação do TripAdvisor  4.0/5  910 comentários

Poor Customer Service

Nota Tripadvisor 1.0/5

JECLL Avaliação com certificação TripAdvisor

I booked a year in advance of my trip. Due to circumstances the booking went out of my mind and I was unable to make the trip. I was only reminded of my booking via a phone call the day after I was due to check in. I was aware of the terms of conditions that I would be charged the cost of one nights stay for a no show. I know it was my responsibility, but I was very disappointed the hotel did not have the courtesy to send me a reminder of my stay. My last contact with them being the confirmation of my booking a year ago. Doctor, dentist, hospital, other hotel chains where I have stayed and my line of work all send numerous reminders of appointments/bookings when they have been made at a shorter notice than a year in advance. For an established name like Ibis this seems unacceptable they do not send such reminders and shows how little they care for the customer. Not a chain I will be looking to use again or would recommend.

Thank you for providing us with feedback. As previously communicated, Accor as a company do send email reminders in advance of arrival. Kind regards

Extremely Happy

Nota Tripadvisor 5.0/5

4ThWaller Avaliação com certificação TripAdvisor

When I arrived at this hotel the 2 staff behind the counter were having an important discussion but politely acknowledged me saying they wouldn't be a moment. However check in was not until 3pm but they let me leave my luggage in their storage area so I could go for a wander in the city. When I returned I was checked in promptly by the gentleman behind the desk and found I had a room on the top floor. However one minor mishap that happened was when I entered my room, a really bad odour hit my nose and then I noticed a wet patch on the carpet. I went back to the reception to report and the young lady (who had long black hair and wore glasses) was very efficient in coming up with me so I could show her in person what the problem was. She did sincerely apologise and thankfully there was an engineer in the building who would promptly get on with fixing it. As for me I got moved to another room and I completely forgot to ask for a desk fan as it was a warm day. So I went back down to reception and asked the same young lady for it who was extremely helpful in getting one organised for me. I even thanked her and complimented her helpfulness There is a good chance I will visit Sheffield again in the future, but if I do I will certainly stay here at this hotel because of how well organised the staff are when it comes to doing their job in keeping customers happy.

Many thanks for taking the time to provide us with feedback on your experience. I am sorry to hear there was a leak found in your room, but pleased to know the team addressed the matter promptly for you & changed your room. Thank you for taking the time to recognise members of the team, I will ensure the whole team are aware of your kind comments. We will look forward to welcoming you back again in the future Kind regards

Avoid

Nota Tripadvisor 1.0/5

Scott L Romântica - Avaliação com certificação TripAdvisor

in advance expecting the best rate, but on arrival I checked and could have got it £100 cheaper so not a great Start The rooms were basic and clean but no air con? Wtf! It's not even summer yet and the rooms were stuffy The beds were terrible, like sleeping on a camp bed and so thin you could hardly move or you'd fall out of bed, the pillows were so flat and hard it felt like sleeping on a park bench The shower ran scalding hot then freezing cold so wasn't pleasant and it kept moving to the right of its own accord And to top it off we were awoken by people next door rowing and slamming doors at 2am, tried ringing reception but no answer so we had to suffer it The location isn't too bad but the pub next door has lots of crack heads hanging around begging and the stench of piss is unbearable in the street Breakfast was nice had to wait for food to be replenished but other than that good All in all I wouldn't stay here or recommend it for the snooker as the mercure next to winter Gardens was the same price but looked much nicer

Thank you for the feedback. As you may not have booked directly with us & through a third party agent, prices can be different. The picture you have attached is not the mattress, the mattress is black below this topper. We do offer to change pillows as people prefer more or less firm or more in additional to the spare in the room. We do not advertise that we have air conditioning. Kind regards

Rubbish bed = no sleep

Nota Tripadvisor 2.0/5

snettaWright Romântica - Avaliação com certificação TripAdvisor

Hotel in decent position but as between main bus terminus & grubby sports bar it ain’t the most attractive area! On the edge of the Center centre so real easy to drive to - don’t be alarmed by the clean air zone signs, as yet private cars are exempt. Terrible mattress & pillows along with hot room without cooling we both had terrible night sleep, booked & paid for 3 nights but checked out after 2 to get home to sleep!!! Not sure if we were just unlucky but deffo will not be back :(

Thank you for providing us with feedback regarding your stay. We are sorry to hear you did not find the bed suitable, I appreciate beds, mattresses & linen preferences are personal to an individual. We are sorry again for any disappointment. Kind regards

Conveniente para estada curta

Nota Tripadvisor 3.0/5

Rose_Brasil Negócios - Avaliação com certificação TripAdvisor

Hotel com bom custo-beneficio, dentro do padrao Ibis na Inglaterra. Bons quartos, embora simples em termos de servicos adicionais (sem wifi, sem secador de cabelos), bom restaurante. A localizacao e conveniente para viajantes que chegam a Sheffiled de trem e o taxi e barato para outras partes da cidade ou a Universidade de Sheffield.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 829 comentários 9.2/10 Localização
  • 1.257 comentários 6.6/10 Quarto
  • 930 comentários 9.2/10 Serviço
  • 22 comentários 9.3/10 Internet
  • 722 comentários 4.2/10 Conforto
  • 551 comentários 8.5/10 Limpeza
  • 446 comentários 7.4/10 Pequeno-almoço
  • 167 comentários 7.8/10 Comodidades

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.