ibis Sheffield City 3 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 486 comentários

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Shude hill, S1 2AR SHEFFIELD, Reino Unido

Descrição

Extras do hotel

  • Localização no centro da cidade, com fácil acesso a transporte local

  • Estacionamento no Q-Park Castlegate - reserva com antecedência, código IHCG50 em q-park.co.uk.

  • Quartos modernos com divisão com chuveiro privativa

  • Estacionamento com desconto disponível localmente

  • WIFI grátis em todo o hotel

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Localização do hotel

ibis Sheffield City

Shude hill
S1 2AR SHEFFIELD
Reino Unido

GPS:53.383516, -1.462684

Telefone
Fax +44 114 241 9610

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Propriedade 100% não fumadores
Perto da propriedade
  • Estacionamento

FOGG'S

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Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.3/5  486 comentários

Classificação do TripAdvisor  4.0/5  910 comentários

Not the best area to stay in.

Nota Tripadvisor 2.0/5

MrReviewer21 Negócios - Avaliação com certificação TripAdvisor

Hotel is in a rather rundown area of the city in my opinion. Check in was ok. Room was ok. View from room not so good. There was an issue with another guest that the staff tried to deal with the best they could but not ideal for other guests to learn about. Breakfast was not the best but not the worst. Bacon plenty of fat. No choice of how you would like your eggs done. Two other guests gave their room number for breakfast but were told nobody was in those rooms. Clearly there was. On the plus side the tea bags did enable a really nice cup of tea. Not a hotel I would go back to based on the breakfast and the surrounding area.

Enjoyed our stay but a few things to note...

Nota Tripadvisor 3.0/5

Planetkimchi Avaliação com certificação TripAdvisor

A mixed bag. Great location to explore Sheffield with a tram stop right next to the hotel. Q car park needs booking in advance for 50% off - they'll email you a discount code to use once you've booked your stay. The room was bright and clean and it was surprisingly quiet. Staff were nice. However, the width of the single beds and the quality of the pillow was laughable. Bring your own pillows if you're a UK resident and driving. Sad that early check-in is now part of the business model and even with a long history with Accor that they could see from my booking history, once a Gold member and my wife is Platinum - there was no chance of an early check-in on my current 'Classic Level'. Overall, not bad.

Thank you for your review & feedback. We are glad to hear the location & parking discount was ideal for your stay. We do replace pillows regularly. We have various pillows & guest also asking for less firm. Please always ask if you require an alternative. We hope we can welcome you again soon Kind regards

Poor Customer Service

Nota Tripadvisor 1.0/5

JECLL Avaliação com certificação TripAdvisor

I booked a year in advance of my trip. Due to circumstances the booking went out of my mind and I was unable to make the trip. I was only reminded of my booking via a phone call the day after I was due to check in. I was aware of the terms of conditions that I would be charged the cost of one nights stay for a no show. I know it was my responsibility, but I was very disappointed the hotel did not have the courtesy to send me a reminder of my stay. My last contact with them being the confirmation of my booking a year ago. Doctor, dentist, hospital, other hotel chains where I have stayed and my line of work all send numerous reminders of appointments/bookings when they have been made at a shorter notice than a year in advance. For an established name like Ibis this seems unacceptable they do not send such reminders and shows how little they care for the customer. Not a chain I will be looking to use again or would recommend.

Thank you for providing us with feedback. As previously communicated, Accor as a company do send email reminders in advance of arrival. Kind regards

Extremely Happy

Nota Tripadvisor 5.0/5

4ThWaller Avaliação com certificação TripAdvisor

When I arrived at this hotel the 2 staff behind the counter were having an important discussion but politely acknowledged me saying they wouldn't be a moment. However check in was not until 3pm but they let me leave my luggage in their storage area so I could go for a wander in the city. When I returned I was checked in promptly by the gentleman behind the desk and found I had a room on the top floor. However one minor mishap that happened was when I entered my room, a really bad odour hit my nose and then I noticed a wet patch on the carpet. I went back to the reception to report and the young lady (who had long black hair and wore glasses) was very efficient in coming up with me so I could show her in person what the problem was. She did sincerely apologise and thankfully there was an engineer in the building who would promptly get on with fixing it. As for me I got moved to another room and I completely forgot to ask for a desk fan as it was a warm day. So I went back down to reception and asked the same young lady for it who was extremely helpful in getting one organised for me. I even thanked her and complimented her helpfulness There is a good chance I will visit Sheffield again in the future, but if I do I will certainly stay here at this hotel because of how well organised the staff are when it comes to doing their job in keeping customers happy.

Many thanks for taking the time to provide us with feedback on your experience. I am sorry to hear there was a leak found in your room, but pleased to know the team addressed the matter promptly for you & changed your room. Thank you for taking the time to recognise members of the team, I will ensure the whole team are aware of your kind comments. We will look forward to welcoming you back again in the future Kind regards

Conveniente para estada curta

Nota Tripadvisor 3.0/5

Rose_Brasil Negócios - Avaliação com certificação TripAdvisor

Hotel com bom custo-beneficio, dentro do padrao Ibis na Inglaterra. Bons quartos, embora simples em termos de servicos adicionais (sem wifi, sem secador de cabelos), bom restaurante. A localizacao e conveniente para viajantes que chegam a Sheffiled de trem e o taxi e barato para outras partes da cidade ou a Universidade de Sheffield.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 836 comentários 9.2/10 Localização
  • 1.222 comentários 6.5/10 Quarto
  • 906 comentários 9.3/10 Serviço
  • 22 comentários 9.3/10 Internet
  • 703 comentários 4.2/10 Conforto
  • 538 comentários 8.4/10 Limpeza
  • 439 comentários 7.4/10 Pequeno-almoço
  • 168 comentários 6.9/10 Comodidades

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.