MERCURE SHEFFIELD KENWOOD HALL & SPA

Avis-klantbeoordeling (ALL beoordeling) 3.7/5 1.214 beoordelingen

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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Family-Friendly with our NEW Games Room Available for all hotel residents

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

Dit hotel is onderdeel van Planet 21 en streeft naar Positieve Gastvrijheid.

Onze accommodaties

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Hotel locatie

MERCURE SHEFFIELD KENWOOD HALL & SPA

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
Verenigd Koninkrijk

Gps:53.364547, -1.49091

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

LAKEVIEW

Geniet met uitzicht op onze tuinene van heerlijke Britse favorieten en daarnaast een selectie van moderne gerechten. Onze menu's zijn samengesteld door onze ervaren chef-koks die zorgvuldig de beste verse en lokale producten uitkiezen.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.7/5  1.214 beoordelingen

TripAdvisor score  3.5/5  2.409 beoordelingen

Absolutely incredible thanks to Joseph Rosie and James.

Tripadvisor-waardering 5.0/5

Navigator28596265915 Gecertificeerde beoordeling door TripAdvisor

My room had a super king 4 poster bed. Staff were lovely. At the bar I got served by Joseph, James and Rosie. They were top quality service, absolutely amazing and so helpful you couldn't ask for better and they deserve a raise 100%. Will be recommending the company comes back here.

Afternoon spa

Tripadvisor-waardering 5.0/5

Abbie S Gecertificeerde beoordeling door TripAdvisor

We went for the afternoon spa package the food was lovely such a nice atmosphere. The service we received was brilliant Sally mason really is a credit to the hotel. Brilliant customer service! The spa was lovely. Such good value.

Good Evening, Thank you for taking the time to leave us a review. We really do appreciate the feedback. We are really pleased to hear that you enjoyed your day with us. We will pass on your kind regards to Sally. Kind regards Sophie. Reception.

DO NOT STAY HERE!!!! 2* at best!

Tripadvisor-waardering 1.0/5

Sally c Gecertificeerde beoordeling door TripAdvisor

Stay away from this place! So we started off in room 503 nice room until we wanted a bath and realised the tap would only do shower after hiking all day in the peak district! So called reception and they came to investigate gave us a bottle of wine as a appology and moved us to 504, went for food in the restaurant and what a absolute disaster that was, chips were room temp, and my partner had ordered the chicken breast with lyonnaise potato's, The chicken brest isn't a chicken breast and is in fact a forequarter with bones and a very cheap bit of chicken and want to charge £18 for and nowhere does it say with bones at all so my partner resulted in going out and getting a take away pizza, then it came to sleeping in our new room 504! Disaster when turned off the tv, we could hear what sounded like a fire alarm or a fire exit open, so I called reception who seemed to do nothing about the noise nor let us know anything so not being able to sleep I went to reception yet again to find out why, they had no idea fire exit was open which is alarming as they have signs saying thieves operating in this area!! So talked to the night man at reception who explained it was the generator and pumps and could not be turned off!! Offered to move us but as no one had told us earlier it was now 00:34 and I'm not moving rooms again now! No sleep and a 3 and half hour journey home tomorrow! And with the sound reading over 60db in the room this was unbearable! Will never be returning here and no way is a 5* hotel more like 2*

Good Evening, Thank you for taking the time to leave us a review. We really do appreciate the feedback. We are sorry to hear that you did not enjoy your stay with us. We take all our guest feedback on board and hope to make the improvements needed in the near future. We hope this does not deter you from visiting us gain in the future. Kind regards Sophie Reception.

Underwhelming

Tripadvisor-waardering 3.0/5

aamena g Gecertificeerde beoordeling door TripAdvisor

Overall an OK experience. The hotel is a little run down, cleanliness can be improved, the breakfast was OK..below expectation for a 4 star hotel. Staff were friendly. The spa facilities were good, however, they were running classes in the pool which defeated the relaxing purpose of a spa. I was also made to pay a 50p deposit for the towels in the spa..it’s the principle!! Overall wouldn’t recommend.

Dear Aamenagorji, Thankyou for your recent reviews ,and i am sorry you weren't happy with the overall experience .I will be passing the information on to the relevant department to make improvements and thankyou very much for your feedback we will take all this into consideration. Kind regards Lisa

Koud, maar goed

Avis-klantbeoordeling 3.0/5

Paul Stellen - ALL bevestigde berichten

De kamers waren koud en niet op temperatuur te houden toen het buiten -4 was. Ze waern wel ruim en stil. Wat mij betreft was de matras wat te zacht, mijn man vond het prima.

Good Evening, We are sorry to hear that you did not enjoy your stay with us. Thank you for taking the time to leave us a review. We really do appreciate it. We take all your feedback on board We hope to make the improvements needed in the future. Kind Regards. Sophie. Reception Team.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 716 beoordelingen 8.9/10 Locatie
  • 2.070 beoordelingen 4.9/10 Kamer
  • 1.485 beoordelingen 7/10 Service
  • 38 beoordelingen 3.1/10 Wifi
  • 932 beoordelingen 5.7/10 Voorzieningen
  • 694 beoordelingen 3.4/10 Netheid
  • 649 beoordelingen 4.8/10 Eten
  • 631 beoordelingen 6.6/10 Ontbijt

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