ibis Styles Barnsley

I don’t usually write negative reviews; however, I’m appalled that you left a young couple in a very vulnerable position. My daughter and her partner booked. and paid for, their room three months in advance as they were attending a wedding. They asked on the day if they could check in early (before the wedding started) and we’re told no. When they arrived after the wedding they were told that they had no rooms available. What happened to their room that they had already booked and paid for? The solution was to cancel their booking and offer them a room elsewhere in either Rotherham or Sheffield, but they would have to make their own way there - absolutely shocking customer service! They are now considerably out of pocket with the cost of a taxi and you ruined what was a perfect day, Do NOT book this hotel because essentially they are taking your money and not providing you with a room and you will be left out of pocket and stranded!

Booked a room in April for July. All paid for. Tried to check in early was told this was not possible. Turned up that evening after attending a wedding and when we tried checking in we could not as they had no rooms and were fully booked but without us having. Steve and Jake were the night porter and Steve was extremely unhelpful and basically told us there was nothing he could do so we were basically drunk and stranded. We were sat in the reception for 90 minutes. All we had was there was no solution to our problem. Other than we would be reimbursed for our room at a later date. Could not I would not recommend using this hotel or hotel chain to anyone. What an absolute joke. Not sure what would have happened if it was just my partner on her own left stranded by the rude unhelpful staff.

Location is great though the road noise from our room was over powering. The room and public spaces were well decorated and maintained. The staff were welcoming and helpful - getting us more pillows when we asked . Breakfast was better than expected - though we only had porridge, cereal and a croissant not the cooked breakfast.

gezien de prijs kun je spreken van een goede accomodatie. de locatie heeft als voordeel dat er voor het hotel een restaurant is waar je eventueel ook kunt eten.

2 nachten hier geslapen. het bed was goed en de kamer mooi schoon. De badkamer is enkele jaren geleden gerenoveerd, maar niet geheel zoals het hoort, daar er enkele tegels losliggen. Het ontbijt viel tegen, zeer beperkt kwa keus. Het avondeten was voldoende.keus, maar redelijk prijzig. Kortom de volgende keer zoek ik even verder